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DoubleTree by Hilton Hotel Alana - Waikiki Beach

4.0 star property
Hotel with a 24-hour fitness centre, a short walk to Waikiki Beach Walk

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Hotel Alana - Waikiki Beach

Premium bedding, down duvets, pillow-top beds, in-room safe
View from room
View from room
Premium bedding, down duvets, pillow-top beds, in-room safe
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Room service
  • Housekeeping
  • 24/7 front desk
The price is S$328
includes taxes & fees
23 Jan - 24 Jan

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Standard Room, 2 Queen Beds (City/Mountain View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds (City/Mountain View)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 29 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Park Ocean View)

View from room

Room, 2 Queen Beds (Park Ocean View)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 29 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Waikiki Suite, Park Ocean View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed (Waikiki Suite, Park Ocean View)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 58 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Park Ocean View)

View from room

Room, 1 King Bed (Park Ocean View)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 29 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Ohana Suite, City/Mountain View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Queen Beds (Ohana Suite, City/Mountain View)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 93 sq m
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (City/Mountain View, Roll-in Shower)

LCD TV, pay films

Suite, 1 King Bed with Sofa bed, Accessible (City/Mountain View, Roll-in Shower)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Waikiki Suite, City/Mountain View)

Living area

Suite, 1 Bedroom (Waikiki Suite, City/Mountain View)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (City/Mountain View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed (City/Mountain View)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Waikiki Suite, Park/Ocean View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom (Waikiki Suite, Park/Ocean View)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 58 sq m
  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (City/Mountain View, 3x3 Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (City/Mountain View, 3x3 Shower)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (City/Mountain View, Roll-in Shower)

LCD TV, pay films

Suite, 1 King Bed with Sofa bed, Accessible (City/Mountain View, Roll-in Shower)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (City/Mountain View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (City/Mountain View)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (City/Mountain View, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (City/Mountain View, Roll-in Shower)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Manoa Suite, Deck, Park Ocean View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed (Manoa Suite, Deck, Park Ocean View)

Highlights

Deck
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Corner (Park Ocean View, 2 Balconies)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Corner (Park Ocean View, 2 Balconies)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 29 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Ala Moana Suite, Park Ocean View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom (Ala Moana Suite, Park Ocean View)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Murphy Bed

View all photos for Suite, Corner (Diamond Head, Park Ocean View, Deck)

Living area

Suite, Corner (Diamond Head, Park Ocean View, Deck)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Murphy Bed

View all photos for Suite, 1 King Bed with Sofa bed (Kalia Suite, Park Ocean View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed (Kalia Suite, Park Ocean View)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 King Bed with Sofa bed (Kapiolani Suite, City/Mountain View)

Living area

Penthouse, 1 King Bed with Sofa bed (Kapiolani Suite, City/Mountain View)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 93 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Waikiki Suite, City/Mountain View)

LCD TV, pay films

Suite, 1 King Bed with Sofa bed (Waikiki Suite, City/Mountain View)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Outdoor pool, open 7:00 AM to 10:00 PM, pool cabanas (surcharge)

Hilton Waikiki Beach Resort & Spa

Pool
Hot tub
Restaurant
Air conditioning
8.4 out of 10, Very good, (1411)
The price is S$368
includes taxes & fees
1 Feb - 2 Feb
Hilton Waikiki Beach Resort & Spa
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About the area

Map
1956 Ala Moana Blvd, Honolulu, HI, 96815

What's nearby

  • Waikiki Beach Walk - 10 min walk
  • Royal Hawaiian Center - 13 min walk
  • Ala Moana Center - 15 min walk
  • International Market Place - 15 min walk
  • Waikiki Beach - 20 min walk

Getting around

  • Keone‘ae / University of Hawaii - West Oahu Station - 29 min drive
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 28 min drive

Restaurants

  • ‪Duke Paoa Kahanamoku Lagoon - ‬4 min walk
  • ‪Tropics Bar & Grill - ‬4 min walk
  • ‪Food truck park - ‬2 min walk
  • ‪Tapa Bar - ‬4 min walk
  • ‪Hilton - ‬4 min walk

About this property

DoubleTree by Hilton Hotel Alana - Waikiki Beach

Hotel near Waikiki Beach Walk
Located close to Royal Hawaiian Center and Ala Moana Center, DoubleTree by Hilton Hotel Alana - Waikiki Beach provides a terrace, shopping on-site and a coffee shop/cafe. The on-site American cuisine restaurant, Trees Restaurant, offers breakfast, dinner and happy hour. Stay connected with in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Full breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, express check-in and multilingual staff
  • A water dispenser, wedding services and a lift
  • Guest reviews give top marks for the helpful staff
Room features
All 317 rooms have comforts, such as premium bedding and furnished lanais, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Designer toiletries and hairdryers
  • HDTVs with digital channels
  • Fridges, free infant beds and coffee/tea makers

Languages

Chinese (Mandarin), English, Filipino, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 55.50 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6 AM to 9:30 AM for a fee: USD 31.36 for adults and USD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hiking Hawaii Cafe
  • Trees Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (13,786 square foot of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150.00 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 23 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 41.03 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Business centre/computer access
  • Fitness centre access
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 31.36 for adults and from USD 15 for children
  • Valet parking fee: USD 55.50 per night (in/out privileges)
  • Pet fee: USD 150.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-204-470-2720-01
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Alana DoubleTree
Alana Waikiki
DoubleTree Alana
DoubleTree Alana Waikiki
DoubleTree Hilton Alana
DoubleTree Hilton Alana Hotel Waikiki
DoubleTree Hilton Waikiki
DoubleTree Waikiki
Hilton Alana Waikiki
Waikiki DoubleTree
DoubleTree By Hilton Alana Waikiki Hawaii/Honolulu
Doubletree Honolulu
DoubleTree Hilton Hotel Alana Waikiki Beach
DoubleTree Hilton Hotel Alana
DoubleTree Hilton Alana Waikiki Beach
DoubleTree by Hilton Hotel Alana Waikiki Beach
DoubleTree by Hilton Hotel Alana - Waikiki Beach Resort
DoubleTree by Hilton Hotel Alana - Waikiki Beach Honolulu
DoubleTree by Hilton Hotel Alana - Waikiki Beach Resort Honolulu

Frequently asked questions

Does DoubleTree by Hilton Hotel Alana - Waikiki Beach have a pool?

Yes, this property has an outdoor pool. Pool access is from 6 AM to 10 PM.

How much does it cost to stay at DoubleTree by Hilton Hotel Alana - Waikiki Beach?

As of 21 Jan,2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Alana - Waikiki Beach on 23 Jan,2025 start from S$327.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Hotel Alana - Waikiki Beach pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 150.00 per pet, per week. Service animals are exempt from fees.

How much is parking at DoubleTree by Hilton Hotel Alana - Waikiki Beach?

Valet parking is available for USD 55.50 per night.

What time is check-in at DoubleTree by Hilton Hotel Alana - Waikiki Beach?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree by Hilton Hotel Alana - Waikiki Beach?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton Hotel Alana - Waikiki Beach located?

Located in Waikiki, this hotel is within a 10-minute walk of Fort DeRussy Beach Park and Waikiki Beach Walk. Royal Hawaiian Center and Ala Moana Center are also within 15 minutes.

DoubleTree by Hilton Hotel Alana - Waikiki Beach Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 365 out of 1005 reviews" "
Rating 8 - Good. 369 out of 1005 reviews" "
Rating 6 - Okay. 165 out of 1005 reviews" "
Rating 4 - Poor. 68 out of 1005 reviews" "
Rating 2 - Terrible. 38 out of 1005 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They make you feel like family
Stayed 1 night in Jan 2025

8/10 Good

Charla

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was closed while we were there. They could have suggested we go to the Hilton Hawaiian Villiage to use their pool, which we and other guests did on our own but they could have offered that, especially considering they charge a “resort” fee. It was just a hotel!
Stayed 1 night in Jan 2025

8/10 Good

Kirsten

Liked: Amenities
The bed was so comfy
Stayed 6 nights in Dec 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and friendly. Tv didn’t work properly, pool was closed and breakfast was not included. For the resort fee I feel like breakfast should be included.
Stayed 7 nights in Dec 2024

6/10 Okay

Becky

Travelled with family
Disliked: Property conditions & facilities
Old property with over priced parking, thin walls and claustrophobic elevators. Wasn’t terrible, just outdated and needs a remodel. Very nice front desk lady and easy access to town.
Stayed 1 night in Jan 2025

10/10 Excellent

Forrest

Stayed 5 nights in Dec 2024

6/10 Okay

betty ann

Travelled with family
Liked: Staff & service
Staff was friendly , pool was broken and shower was hard to step down from with a disability
Stayed 3 nights in Jan 2025

8/10 Good

Bryan Sarasin

Stayed 1 night in Dec 2024

10/10 Excellent

Christopher Michael, Plano

Stayed 4 nights in Nov 2024

8/10 Good

Winnie

Liked: Cleanliness, staff & service
Nice 👍
Stayed 8 nights in Dec 2024

2/10 Terrible

Zouhir

Disliked: Staff & service, amenities
I was told I have to pay $53 a night for parking even though I was not told upfront. The facility is old, underwhelming and very basic … the price I paid was very not competitive to what other hotels offer around the beach. One good thing is the breakfast setup and staff. Very friendly food staff. Not the experience o was wanting or expecting. Not coming back
Stayed 6 nights in Dec 2024

8/10 Good

blase

Travelled with family
A/c didn’t work and the door kept sticking
Stayed 4 nights in Dec 2024

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location, nicely maintained rooms and walkability score from downtown. Areas of improvement would be better carpet or no carpet rooms since it was quite moist with humidity. Staff was quite friendly and quick to respond. Breakfast chef was excellent
Stayed 4 nights in Dec 2024

10/10 Excellent

Salahuddin

Liked: Cleanliness, staff & service, property conditions & facilities
Had a small issue but mgmt fixed it quickly and moved to new room. Rest of the trip was a breeze!
Stayed 5 nights in Nov 2024

10/10 Excellent

Shellie

Liked: Cleanliness, staff & service, property conditions & facilities
Phenomenal customer service from valet to front desk until we checked out
Stayed 1 night in Dec 2024

4/10 Poor

Antonette

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The parking fee was unbelievable that poor employees lucky were given tip??
Stayed 2 nights in Dec 2024

6/10 Okay

Rolando

Stayed 3 nights in Nov 2024

6/10 Okay

Carrie

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location is great. Close to shopping, beach and food options. However the property is very outdated. The room entry door handle was impossible to open with just one hand. I had to put down all my belongings before trying to open the door because it wouldn’t unlatch to open. The balcony’s are scary looking and the patio door lock would not lock. Ice machines were only on even numbered floors so I had to move across floors for ice. Pool towels were never available when needed.
Stayed 4 nights in Nov 2024

10/10 Excellent

Cathy Jo

Travelled with family
Liked: Cleanliness, property conditions & facilities
All good nice hotel staff friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

8/10 Good

jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Danita

Stayed 3 nights in Sep 2024

10/10 Excellent

Ansito

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff service
Stayed 3 nights in Oct 2024

10/10 Excellent

Yumi Nancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and convenient. Had to valet my car as they did not have self parking. A little pricey but I’m guessing that’s standard for Waikiki. Cars were retrieved quickly and overall, a pleasant experience.
Stayed 2 nights in Oct 2024

6/10 Okay

Stephane

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024