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The Upper House

5.0 star property
Art Deco Hong Kong hotel in Central & Western District with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Upper House

Bathroom
Exterior detail
Living area
Building design
Meeting facility

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • Parking available
  • Free WiFi
  • 24/7 front desk
The price is S$752
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, Harbour View (Upper)

Living area

Suite, Harbour View (Upper)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
HDTV
  • 114 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio 80 Partial Harbour View

Frette Italian sheets, hypo-allergenic bedding, down duvets

Studio 80 Partial Harbour View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
HDTV
  • 78 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, View (Studio 80 Island View Room)

Frette Italian sheets, hypo-allergenic bedding, down duvets

Studio, View (Studio 80 Island View Room)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
HDTV
  • 78 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio 70 Harbour View

Frette Italian sheets, hypo-allergenic bedding, down duvets

Studio 70 Harbour View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
HDTV
  • 68 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, View (Studio 70 Island View Room)

Frette Italian sheets, hypo-allergenic bedding, down duvets

Studio, View (Studio 70 Island View Room)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
HDTV
  • 68 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Four Seasons Hotel Hong Kong

Pool
Hot tub
Spa
Free WiFi
9.6 out of 10, Exceptional, (984)
The price is S$871
includes taxes & fees
12 Dec - 13 Dec
Four Seasons Hotel Hong Kong
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About the area

Map
Pacific Place, 88 Queensway, Central, Hong Kong

What's nearby

  • Pacific Place - 1 min walk - 0.0 km
  • The Peak Tram - 11 min walk - 0.9 km
  • Lan Kwai Fong - 18 min walk - 1.5 km
  • Hong Kong Convention and Exhibition Centre - 19 min walk - 1.6 km
  • Hong Kong - Macau Ferry Terminal - 4 min drive - 4.0 km

Getting around

  • Arsenal Street Tram Stop - 5 min walk
  • Hong Kong Admiralty Station - 8 min walk
  • Hong Kong International Airport (HKG) - 36 min drive

Restaurants

  • ‪Great Food Hall - ‬1 min walk
  • ‪Executive Lounge - ‬4 min walk
  • ‪Golden Leaf 金葉庭 - ‬1 min walk
  • ‪Conrad Hotel Garden Cafe - ‬1 min walk
  • ‪Lumi - ‬1 min walk

About this property

The Upper House

Luxury boutique hotel near Hong Kong Convention and Exhibition Centre
Lan Kwai Fong and Soho are located near The Upper House, which provides a terrace, a shopping centre on-site and a garden. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and a beachfront location. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and 2 bars.
Other perks at this hotel include:
  • Limo/town car service, full breakfast (surcharge) and free bike hire
  • Valet parking (surcharge), express check-out and a porter/bellboy
  • Free newspapers, tour/ticket information and smoke-free property
Room features
All 117 rooms offer comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Free infant beds and travel cots
  • Hypo-allergenic bedding, Frette Italian sheets and Select Comfort beds
  • Bathrooms with rainfall showers and designer toiletries
  • Separate sitting areas, fridges and electric kettles

Awards and affiliations

The Upper House is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Hindi, Italian, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (HKD 800 per day)
  • Valet parking on site (HKD 800 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: HKD 349 for adults and HKD 349 for children
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Salisterra
  • The Continental

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,238 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 49 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free cot
  • Free extra futon
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch HDTV
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 880.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately HKD 349 for adults and from HKD 349 for children
  • Airport shuttle fee: HKD 1350 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: HKD 800 per day
  • Valet parking fee: HKD 800 per day
  • Rollaway bed fee: HKD 880.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Upper House
Upper House Hong Kong
Upper House Hotel
Upper House Hotel Hong Kong
The Upper House Hong Kong
The Upper House Hotel Hong Kong
The Upper House Hong Kong
The Upper House Hotel
The Upper House Hong Kong
The Upper House Hotel Hong Kong

Frequently asked questions

Is The Upper House pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Upper House?

As of 3 Dec,2024, prices found for a 1-night stay for 2 adults at The Upper House on 15 Dec,2024 start from S$751.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Upper House?

Self-parking is available for HKD 800 per day. Valet parking is available for HKD 800 per day.

What time is check-in at The Upper House?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM.

What time is check-out at The Upper House?

Checkout is at noon.

Does The Upper House provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of HKD 1350 per vehicle applies.

Where is The Upper House located?

Located in Central & Western District, this luxury hotel is within 1 mile (2 km) of Pacific Place, Lan Kwai Fong and Hong Kong Convention and Exhibition Centre. Victoria Harbour and Soho are also within 1 mile (2 km). Arsenal Street Tram Stop is 5 minutes by foot and Cotton Tree Drive Tram Stop is 6 minutes.

The Upper House Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 375 out of 429 reviews" "
Rating 8 - Good. 37 out of 429 reviews" "
Rating 6 - Okay. 12 out of 429 reviews" "
Rating 4 - Poor. 3 out of 429 reviews" "
Rating 2 - Terrible. 2 out of 429 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
No thanks
Stayed 2 nights in Nov 2024

10/10 Excellent

Yann Yunn, Singapore

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Amir, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True luxury experience. The staff is very professional and helpful, and makes the guest feel very welcome from the moment entering the hotel. The room is spacious with very beautiful interior design, excellent amenities, and a great view.
Stayed 2 nights in May 2024

6/10 Okay

Hon Hanz

Stayed 2 nights in Jun 2024

10/10 Excellent

leon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location central to my needs
Stayed 4 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best hotel in Hong Kong in a league of its own
Stayed 7 nights in May 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Just love it
Stayed 2 nights in May 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The very best of the best
I have stayed in lots of amazing hotels over the years mainly through business but this tops it. Gorgeous room, amazing service, restaurant in hotel has incredible food, in room massage and location means you can pretty much walk most places. I loved it. If you get the chance then book it.
Garden area
In room massage
Gorgeous design
Stayed 3 nights in May 2024

10/10 Excellent

Marina

Stayed 6 nights in Apr 2024

10/10 Excellent

Cicily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property and the staff was outstanding
Stayed 7 nights in Mar 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another fantastic stay
Another fantastic stay at this fabulous hotel. One of my favourite hotels to visit.
Stayed 5 nights in Jan 2024

10/10 Excellent

Wilson Chung-Yin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am amazed by the excellent customer experience provided during my stay at the upper house. The environment is both luxury and elegant. It is no doubt the premise will be my first choice when I stay in Hong Kong again.
Stayed 7 nights in Jan 2024

10/10 Excellent

Flora

Stayed 5 nights in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was beautiful and very comfortable. The views were amazing. Very conveniently located, and the service was impeccable. We will definitely stay here again.
Stayed 5 nights in Dec 2023

10/10 Excellent

Saskia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Haolan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the small lobby, the room met our expectations with its spaciousness and coziness. The service was truly exceptional, with friendly and accommodating staff. Unfortunately, my fiancée experienced minor food poisoning during our stay. The staff acted professionally by assisting with calling the ambulance and went above and beyond, providing water and cookies for our ER visit. The attention to detail throughout our stay was impressive, contributing to an overall splendid experience. A special shout-out goes to Eddie, the experience manager, whose efforts significantly enhanced our stay and made it thoroughly enjoyable. We appreciate the dedication and care demonstrated by the entire staff and will definitely return when we visit Hong Kong again.
Stayed 3 nights in Dec 2023

8/10 Good

pierre

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Love the property! Would definitely going back.
Stayed 2 nights in Oct 2023

6/10 Okay

Piers

Stayed 3 nights in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Yin Lam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy
Stayed 1 night in Feb 2023

8/10 Good

Lok Yee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great, but the bed is not comfy at all…. unexpectedly hard. I would expect a much comfy bed. A normal 5 star hotel is always equipped with a good n comfy bed!
Stayed 1 night in Feb 2023