Hon Gai Holidays

Comfortable bed, good breakfast and very close to many attractions. Great rooftop bar. Staff were excellent.

We paid a lot of money to upgraded our room. Room, service, food etc was good however, the boat only goes a short distance into the Bay, then drops anchor. You do not cruise through the bay on this ship. There is a small vessel for doing day activities so the upgraded room was of little value and the cruise didn’t meet our expectations. Consider a smaller ship that can explore the whole bay.

We stayed at Royal Palace Hotel for a total of 4 nights. The staff were very helpful and polite. The free airport transfers both ways were a plus. Do not be fooled by the hotel's exterior. Most Hanoi hotels are like that, built in a tube fashion. The room we had was large and comfortable. Renovation and decor was brand new. Room service was efficient and prompt. The best thing about this hotel was that they were able to deliver breakfast to your room -- something which my husband and even my 7-year old son enjoyed. Location wise is good, especially the fact that they are facing a quiet section of the bustling and noisy Old Quarter. They even give you free fruit juices and hot beverages throughout the day. Personally, having visited many countries and staying in many types of hotels ranging from 3 star to 5 star ones, I would say this hotel provides better service than even some 5 star ones I have stayed in, yet the rates are so reasonable. Best of all, there is free internet in every room, hence we were able to do an internet check in.

The staff was so professional and kind

I recently stay here during my trip to Hanoi, and overall, it was a fantastic experience! The location is perfect—right in the heart of the Old Quarter, so you’re within walking distance of many popular attractions, restaurants, and markets. The staff were incredibly friendly and welcoming, always ready to assist with any questions or bookings. One downside was the noise at night—being in such a bustling area, it can get a bit loud, especially if you’re facing the street. However, the hotel provided earplugs, which helped a lot. The breakfast spread was decent, though it could offer a bit more variety. I highly recommend this hotel if you’re looking for a convenient and affordable stay in Hanoi with great service!