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Best Western Ambassador Motor Lodge

3.5 star property
Hervey Bay hotel in Pialba with private beach and outdoor pool

Choose dates to view prices

Photo gallery for Best Western Ambassador Motor Lodge

Property amenity
Land view from property
BBQ/picnic Area
Private beach nearby
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is S$134
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Ceiling fan
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

In-room safe, desk, blackout curtains, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Ceiling fan
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout curtains, iron/ironing board

Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Ceiling fan
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, Multiple Beds, Non Smoking, Balcony (Larger Room)

In-room safe, desk, blackout curtains, iron/ironing board

Executive Suite, Multiple Beds, Non Smoking, Balcony (Larger Room)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Ceiling fan
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite, Multiple Beds, Non Smoking, Balcony

View from room

Suite, Multiple Beds, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Ceiling fan
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Executive Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout curtains, iron/ironing board

Executive Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Ceiling fan
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Larger Room with Balcony

In-room safe, desk, blackout curtains, iron/ironing board

Premier Larger Room with Balcony

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Executive King Room

  • Sleeps 2
  • 1 King Bed

Deluxe Queen Bed and Two Single Beds Room

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

Deluxe Queen Bed and Single Bed Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Suite

  • Sleeps 6
  • 2 Single Beds and 2 Queen Beds

Suite-1 Queen 1 Single, Non-Smoking, Executive Room, Larger Room, Balcony, Flat Screen Television, Microwave And Refrigerator

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Superior King Room with Balcony

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

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  • Free WiFi
8.4 out of 10, Very good, (1003)
The price is S$153
includes taxes & fees
2 Mar - 3 Mar
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About the area

Map
296 Esplanade, Pialba, QLD, 4655

What's nearby

  • Esplanade - 1 min walk
  • Hervey Bay Historical Village Museum - 7 min walk
  • Stockland Hervey Bay Shopping Centre - 3 min drive
  • Hervey Bay Golf and Country Club - 3 min drive
  • Urangan Pier - 7 min drive

Getting around

  • Howard Station - 34 min drive
  • Hervey Bay, QLD (HVB) - 11 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Hungry Jack's - ‬16 min walk
  • ‪Domino's Pizza - ‬18 min walk
  • ‪Red Rooster - ‬16 min walk
  • ‪Hervey Bay RSL - ‬8 min walk

About this property

Best Western Ambassador Motor Lodge

Hotel located in Pialba
At Best Western Ambassador Motor Lodge, you can look forward to a terrace, a garden and laundry facilities. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Free self-parking
  • A round-trip airport shuttle (surcharge), laundry services and a front desk safe
  • Tour/ticket information, luggage storage and barbecues
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Best Western Ambassador Motor Lodge have perks, such as air conditioning, in addition to amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 43-inch Smart TVs with cable channels
  • Fridges, on-request microwaves and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free covered self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Saturday (8:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Reception hours are 8 AM to noon and 2-6 PM weekends and public holidays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

BEST WESTERN Ambassador Motor
BEST WESTERN Ambassador Motor Lodge
BEST WESTERN Ambassador Motor Lodge Pialba
BEST WESTERN Ambassador Motor Pialba
Hervey Bay Best Western
BEST WESTERN Ambassador Motor Lodge Hervey Bay, Fraser Coast
Best Western Hervey Bay
Best Ambassador Motor Pialba
Best Western Ambassador Motor Lodge Hotel
Best Western Ambassador Motor Lodge Pialba
Best Western Ambassador Motor Lodge Hotel Pialba

Frequently asked questions

Does Best Western Ambassador Motor Lodge have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Ambassador Motor Lodge?

As of 16 Feb,2025, prices found for a 1-night stay for 2 adults at Best Western Ambassador Motor Lodge on 2 Mar,2025 start from S$133.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Ambassador Motor Lodge pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Ambassador Motor Lodge?

Self-parking is free at this property.

What time is check-in at Best Western Ambassador Motor Lodge?

Check-in start time: 2:00 PM; check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Best Western Ambassador Motor Lodge?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Does Best Western Ambassador Motor Lodge provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Best Western Ambassador Motor Lodge located?

Located in Pialba, this hotel is within a 10-minute walk of Esplanade, Hervey Bay Historical Village Museum and WetSide Water Education Park. Fraser Coast Discovery Sphere and Fraser Coast Cultural Centre are also within 15 minutes.

Best Western Ambassador Motor Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 153 out of 359 reviews
Rating 8 - Good. 143 out of 359 reviews
Rating 6 - Okay. 41 out of 359 reviews
Rating 4 - Poor. 15 out of 359 reviews
Rating 2 - Terrible. 7 out of 359 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice motel, could do with updating, large unit. TV remote never worked but everything else was fine
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful we had a disable room, all very handy and convenient.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in with lovely lady on reception - in fact all the staff were welcoming and very helpful. Our upstairs room had recently been renovated: it was spacious with tiled floors, modern bathroom and kitchenette. Appreciated the tiled floors rather than carpets, and also being able to leave our balcony doors open as the room had security screens. Undercover car parking was a bonus too. Will more than likely stay there again.
Stayed 2 nights in Oct 2024

8/10 Good

tracey

Stayed 1 night in Oct 2024

10/10 Excellent

Raymond

Liked: Amenities
Very lovely and peaceful place close to all amenities.
Stayed 2 nights in Sep 2024

10/10 Excellent

jan

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing friendly, helpful staff. Exceptional cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Jillian

Business traveller
Liked: Cleanliness, staff & service, amenities
If it had room service it would have been perfy
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room with good proximity to the beach.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good basic
Stayed 1 night in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy. It was a family room and okay for a couple, though perhaps a bit small for 4 people if staying for and extended time. Staff were very friendly. The only downside for me was that it was a shower over a bath, especially for seniors not ideal, as it is easier to have a fall in these types of showers.
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfortable stay thanks
Stayed 1 night in Jun 2024

8/10 Good

Tammie

Business traveller
Nice and quiet and super clean.
Stayed 1 night in May 2024

8/10 Good

Ashlyn

Liked: Property conditions & facilities
Disliked: Cleanliness
motel was amazing, but was alittle disappointed the room wasnt up to standard. the bed wasnt made properly, there was hair on the drain in the shower, only a half a roll of toilet paper no spares, dust on the benches, i am a cleaner myself. thats why i had stripped the bed.... thank you very much for a night away....
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
A small chopping board, sharp knife and a mat to wipe our feet at the front door wound have been great.
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Anthony

Stayed 1 night in Feb 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Best Western ambassador on a number of occassions and the staff have always been courteous and the facilities clean well maintained. On my most recent visit, i accidently booked an incorrect date and the staff member was more than happy to move the booking for me even though it was originally a no refund booking. Very accommodating, friendly and efficient.
Stayed 1 night in Jan 2024

8/10 Good

Annette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location 10/10 amenities 8/10 (shower pressure low)
Stayed 4 nights in Dec 2023

10/10 Excellent

Bonnitta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. We will definitely be returning.
Stayed 3 nights in Dec 2023

8/10 Good

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Generally the unit was clean however it was clear that the clothes hang closet had not been vacuumed in years. General the bath room wall and floor finishes were poorly maintained as grouting was cracked in many places, particularly in the internal corners. The fly screen in the bathroom was covered in lint/dust so air flow was minimal. Generally drapes and other elements were very tired indicating penny pinching on a major level. For the room rate paid I would expect way better.
Stayed 2 nights in Dec 2023

10/10 Excellent

Kenneth

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it it’s nice and friendly staff
Stayed 2 nights in Sep 2023