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Alai Crete

4.0 star property
Stylish hotel on the shore with 2 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alai Crete

2 outdoor pools, pool umbrellas, pool loungers
On the beach, sun-loungers, beach towels, windsurfing
Minibar, in-room safe, desk, soundproofing
On the beach, sun-loungers, beach towels, windsurfing
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Twin Room

Minibar, in-room safe, desk, soundproofing

Premium Twin Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
TV
Pillow menu
Hairdryer
Private bathroom
Minibar
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room

Minibar, in-room safe, desk, soundproofing

Classic Twin Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
TV
Pillow menu
Hairdryer
Private bathroom
Minibar
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Double Room, Sea View

Minibar, in-room safe, desk, soundproofing

Premium Double Room, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
TV
Pillow menu
Hairdryer
Private bathroom
Minibar
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Minibar, in-room safe, desk, soundproofing

Classic Double Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
TV
Pillow menu
Hairdryer
Private bathroom
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

Minibar, in-room safe, desk, soundproofing

Premium Double Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
TV
Pillow menu
Hairdryer
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
86 St John Street, Stalis, Hersonissos, Crete Island, 70007

What's nearby

  • Stalis Beach - 4 min walk - 0.4 km
  • Star Beach Water Park - 4 min drive - 3.1 km
  • Palace of Malia - 5 min drive - 4.5 km
  • Port of Hersonissos - 6 min drive - 5.8 km
  • Malia Beach - 10 min drive - 4.4 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 25 min drive

Restaurants

  • ‪Robin Hood - ‬3 min walk
  • ‪Τσουρλησ - ‬7 min walk
  • ‪Maria ´s Golden Beach - ‬5 min walk
  • ‪Beachcomber - ‬9 min walk
  • ‪Talgo Beach Bar - ‬1 min walk

About this property

Alai Crete

Upscale family-friendly hotel near Stalis Beach
Located close to Star Beach Water Park and Malia Beach, Alai Crete provides free full breakfast, a poolside bar and a terrace. With a beachfront location, beachfront dining and sunloungers, this hotel is the perfect place to soak up some sun. At the 3 on-site restaurants, enjoy breakfast, dinner, light fare and international cuisine. Enjoy the gym, as well as activities such as windsurfing. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks such as:
  • 2 outdoor pools with sunloungers and pool umbrellas
  • Free self-parking
  • Babysitting (surcharge), wedding services and 1 meeting room
  • A front desk safe, beach towels and luggage storage
Room features
All 100 rooms feature comforts such as pillow menus and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Highchairs and childcare services
  • Bathrooms with showers and hairdryers
  • Furnished balconies or patios, wardrobes/cupboards and daily housekeeping

Awards and affiliations

No Boutique Certification – This property has not received an official certification as a Boutique Hotel under the Hellenic Chamber of Hotels' Boutique Hotel certification scheme.

Languages

Dutch, English, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free full breakfast available daily 7:30 AM to 10 AM
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Aphros Bar
  • Lyhnama
  • Rafaeti
  • Strata Kafe
  • The Sealai

Family friendly

  • 2 outdoor pools
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in

Renovations and closures

The property is closed between 28 October and 31 March.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Zephyros Beach Boutique Hotel Hersonissos
Zephyros Beach Boutique Hotel
Zephyros Beach Boutique Hersonissos
Zephyros Beach Boutique
Alai Crete Hotel
Alai Crete Hersonissos
Alai Crete Hotel Hersonissos
Zephyros Beach Boutique Hotel
Alai Crete a Tribute Portfolio Resort

Frequently asked questions

Does Alai Crete have a pool?

Yes, this property has 2 outdoor pools.

Is Alai Crete pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alai Crete?

Self-parking is free at this property.

What time is check-in at Alai Crete?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Alai Crete?

Checkout is at 11:00 AM.

Where is Alai Crete located?

Nestled on the beach, this Hersonissos hotel is within 3 mi (5 km) of Stalis Beach, Star Beach Water Park and Malia Beach. Palace of Malia and Aquaworld Aquarium are also within 6 mi (10 km).

Alai Crete Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 38 out of 80 reviews" "
Rating 8 - Good. 32 out of 80 reviews" "
Rating 6 - Okay. 7 out of 80 reviews" "
Rating 4 - Poor. 3 out of 80 reviews" "
Rating 2 - Terrible. 0 out of 80 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

malka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tom

Stayed 4 nights in Jul 2024

8/10 Good

Piedad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location
Stayed 2 nights in Aug 2023

10/10 Excellent

Santorini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good food.
Stayed 3 nights in Jul 2023

10/10 Excellent

Inna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything in this property 👍
Stayed 8 nights in Jun 2023

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything faultless
Excellent in all ways. 10 yards from beach. In the centre of Stalis. Two wonderful pools next to the beach. Only had breakfast each day. Plenty of choice and good quality. Staff all excellent especcially Parvu and Alexandra in restaurant. Very friendly and nothing was a problem. If in Stalis again will definitely return to Zephyros
Stayed 14 nights in Jun 2023

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zephyros Beach Hotel
Zephyros Beach Hotel is in a fabulous location. It's central and on the beach. Breakfast is lovely and the staff are all helpful. I do have a number of criticisms: firstly there is free WiFi only in the reception area. If you want WiFi in your room there was an extra 50 euro charge. Secondly, tea and coffee are provided free of charge, however, only paper cups are provided and our supplies were only replaced once in 2 weeks! Also, there are only a handful of coat hangers in the wardrobes. The pool area is lovely but, unless you're an early riser you won't get a sunbed as guests 'reserve' them with towels. My last, small criticism is that the shower/toilet doesn't have a glass or other type of container for toothbrushes etc. Overall, a good experience but, this is an expensive hotel and is not worth over £100 per night.
Stayed 14 nights in Jun 2022

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
Fantastic hotel, fantastic location. Right on the beach. Prices were expensive compared to other nearby venues. A couple of beach bars just down from the hotel allowed you to use sun beds on the beach for free, if you were having a drink. To use the ones at the hotel was 10 euros. The breakfast was good but got a bit repetitive, but I suspect that was due to Covid precautions. The staff were all excellent with special mentions to the restaurant and cleaning staff. The room was cleaned daily and the cleaner never disturbed us. Great sea views and nice pool area, there are signs up telling people that they can’t reserve sun beds with towels, or they would be removed, this was never enforced. A bit of a bugbear of mine, either allow it or don’t allow it, but it’s not enough to spoil the holiday. A few external light bulbs needed replacing but again, a minute detail that is difficult to really criticise, but this is a honest appraisal, so couldn’t give an excellent for condition. If you’re thinking of booking, do it, you won’t be disappointed. There weren't loads of other English people there but everyone (guests and staff) were really friendly and could speak good English, so don’t let that put you Brits off.
Balcony view
Balcony view
Balcony view
Stayed 10 nights in Aug 2021

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, room comfort
Stalidas a nice place for an enjoyable holiday
Very friendly staff and all service providers in the area. Most helpful. Food is is good and very reasonably priced. Alcohol was a bit on the expensive side compared to my country ( Malta ). The beach is nice but seems to have nortwesterly winds and make it a bit too wavy and not good to have a good swim. Also residents still have to pay for deck chairs on the beach which i never encountered when staying in hotels in other countries.
Stayed 7 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent time at Zephyros Hotel! The staff were helpful, friendly and kind; the location was great and the proximity to the beach was superb! We had Half-board (breakfast and dinner) and the menu varied every day with lots of options (veg/non-veg).
Stayed 7 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked Room Breakfast. The staf was very friendly and helpful The rooms and area where pretty clean. Beds where good and even after 2 weeks no complaints. Swimming pool is nice with a lot of free sunbeds. Sunbeds at the beach are charged Only at breakfast which was very complete the taste was sometime a bit below par. White beans in tomato sauce was like soup. Lots of oil n fried eggs etc. We did not have dinner But apart from that this was a nice hote that I can recommend.
Stayed 14 nights in Jun 2021

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Stayed 4 nights in Jul 2019

8/10 Good

Moises

Liked: Cleanliness, staff & service, property conditions & facilities
Good for fast and last chance hotel
It is a ok hotel, noting exciting about it. But good service by the reception staff.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room view over pool and sea view beautiful.staff friendly helpful,gave us a late dinner as we arrived at 10.30pm which was appreciated and they sent cases onto our room.the hotel perfact site in middle of stalis
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a great 3 star hotel, just as expected. We were given a beautiful suite, which was very clean and stylish with a big balcony and great sea/ mountain view. May be good to mention that the floor is tiles and not carpets. Air conditioning was in each room, free and working great.
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Our stay
We had a fantastic holiday at this hotel. The staff were brilliant and couldn’t fault them at all. They always had a smile on their face and were incredibly helpful. The hotel was spotless, had good amenities and good food. The rooms were smaller than portrayed in the pictures but they were a decent size. Rooms were cleaned daily and towels changed daily. They even gave us towels for the pool. The beach in front of the hotel was also clean and well maintained. Food was good, somewhat diversified at dinner, but lunch and breakfast were the same which made it a bit monotonous. The hotel is in a fantastic location with easy access to the capital and another beaches. There were a couple of downsides to us: they assigned us the lower ground rooms and didn’t ask us where we want to stay, the showe cubicles were too small and we had to pay for the Internet as there isn’t any free WiFi apart from the lobby. Other than that, we had a great stay.
Stayed 7 nights in Sep 2018

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our second visit to The Zephyros and we thoroughly enjoyed our stay. The hotel is so convenient for the beach and local shops and restaurants. The staff are very friendly and welcoming. If we were to make one criticism it would be that the hot food from the buffet was not hot enough. I know it is difficult to keep food hot without spoiling it but we felt improvement could be made. We would like to return again in September but it is very difficult to get a room as it is a very popular hotel.
Stayed 7 nights in May 2018

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very easy to get to caught local bus from airport cost 4euros.got off at bus stop 28 short walk down a path to hotel.hotel on beach road close to beach and shops.plenty of places to eat recommend marias golden beach
Stayed 7 nights in Sep 2017

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, by beautiful, sandy beach, great hotel staff
Stayed 6 nights in Aug 2017

10/10 Excellent

Tony, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff. perfect location
Very nice hotel - modern rooms . Near all the amenities
Stayed 7 nights in Aug 2017

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Not a Boutique Hotel.
The title on hotels.com is Zephyros Beach Boutique Hotel. It is certainly not a boutique hotel! The hotel is comprised of at least three different properties and caters for the Northern European, all inclusive, pacakge tourist. We had a wonderful room which was large and spacious, and removed a little from the huge crowds by the pools, so we very lucky. The boolking through hotels.com actually gave us free breakfast and in a nice surprise, dinners as well. However, the food in the cafeteris style restaurant was quite bland to suit the target market; so we ate out most evenings. There are some lovely restaurants close by, who have been hurt by the advent of the all inclusive hotels, which provide outstanding service and tasty food- try them instead! Overall a nice place with wonderful people, just not what it represents itself to be.
Stayed 11 nights in Jun 2017

10/10 Excellent

SHARON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel
Hotel amazing very clean, friendly and food was good. Not your typical Greek hotel at all this was up to date. Free air con was a bonus and the shower was attached to the wall not hung over the taps. Only downside was the glass shower cubical very small you couldn't move very well especially washing your hair. Pool area fab and the beach very nice. We were HB which other English couples were but everyone else All Inc. We asked to upgrade to all Inc but we weren't allowed to (all Inc wasn't an option when booking either) this was a little disappointing. Lovely area around hotel and lovely resort. We would definitely go back.
Stayed 7 nights in Jun 2017

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Our stay at this hotel was fanatic in every way. The staff are excellent, customer service second to none, food was fabulous also, it was that good we will be booking for September 2017.
Stayed 7 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location.
Very probably the best 3 star hotel I have stayed in , most of the staff with exception of the dining room are very nice , nothing was too much trouble for them . Fantastic location right on the beach .
Stayed 10 nights in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean Hotel Close to the Beach and Facilities
We had a very enjoyable and relaxed stay in this modern hotel. Picked because it was close to the beach in the centre of Stalis. Also wanted a pool.