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Mitsis Laguna Resort and Spa

5.0 star property
Stylish beach retreat with 5 outdoor pools

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mitsis Laguna Resort and Spa

View from property
View from room
5 bars/lounges, poolside bar
Free minibar, soundproofing, free WiFi, bed sheets
5 outdoor pools, pool loungers

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Breakfast included
  • Room service
  • Spa

Room options

Available filters for rooms
Showing 13 of 13 rooms

Bungalow Sea View Sea Front

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Presidential Suite

Terrace/patio

Presidential Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
  • 65 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Bungalow, Sea View

View from room

Bungalow, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 28 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Bungalow, Garden View

Free minibar, soundproofing, free WiFi, bed sheets

Bungalow, Garden View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 28 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Room, Garden View

Free minibar, soundproofing, free WiFi, bed sheets

Family Room, Garden View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free minibar items
Flat-screen TV
2 bedrooms
Private bathroom
  • 32 sq m
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Twin Room, Land View

Free minibar, soundproofing, free WiFi, bed sheets

Twin Room, Land View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Single Sofa Bed

View all photos for Twin Room, Sea View

Free minibar, soundproofing, free WiFi, bed sheets

Twin Room, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Private bathroom
  • 26 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Room, Pool Access

Free minibar, soundproofing, free WiFi, bed sheets

Family Room, Pool Access

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Family Room, Sea View

Free minibar, soundproofing, free WiFi, bed sheets

Family Room, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
2 bedrooms
  • 32 sq m
  • Sea view
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Twin Room, Land View (Accessible)

Free minibar, soundproofing, free WiFi, bed sheets

Twin Room, Land View (Accessible)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free minibar items
Flat-screen TV
Private bathroom
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Royal Suite

Free minibar, soundproofing, free WiFi, bed sheets

Royal Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
  • 90 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Bungalow, Sea View (Outdoor Whirlpool Spa)

Free minibar, soundproofing, free WiFi, bed sheets

Bungalow, Sea View (Outdoor Whirlpool Spa)

Highlights

Furnished balcony or patio
Soundproofed
Private outdoor hot tub
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 28 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Bungalow, Garden View (Outdoor Whirlpool Spa)

Free minibar, soundproofing, free WiFi, bed sheets

Family Bungalow, Garden View (Outdoor Whirlpool Spa)

Highlights

Furnished balcony or patio
Soundproofed
Private outdoor hot tub
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 32 sq m
  • Sleeps 4
  • 4 Single Beds

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About the area

Map
Anissaras, Hersonissos, M, 70014

What's nearby

  • Sarandaris Beach - 16 min walk
  • Convention Centre Creta Maris - 5 min drive
  • Port of Hersonissos - 5 min drive
  • Aquaworld Aquarium - 5 min drive
  • Star Beach Water Park - 7 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 28 min drive

Restaurants

  • ‪Nexus Coffee & Shop - ‬4 min drive
  • ‪Enomy Restaurant - ‬4 min drive
  • ‪Palazzo di mare - ‬12 min walk
  • ‪Saradari - ‬18 min walk
  • ‪Wok & Chopsticks - ‬4 min drive

About this property

Mitsis Laguna Resort and Spa

Luxury all-inclusive hotel
You can look forward to a free breakfast buffet, a poolside bar and a corner/local shop at Mitsis Laguna Resort and Spa. This hotel is a great place to bask in the sun with sunloungers, rowing and beach volleyball. Treat yourself to a facial, thalassotherapy or a manicure/pedicure at Zeen Spa, the on-site spa. At the 8 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and local cuisine. Fitness classes are offered at the gym; the property also has concerts and live shows, a terrace and shopping on-site. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
Other perks include:
  • 5 outdoor pools and a children's pool, with a waterslide and sunloungers
  • Free self-parking
  • Bike hire, an outdoor tennis court and babysitting (surcharge)
  • Concierge services, a lift and a gift shop
  • Guest reviews speak highly of the helpful staff
Room features
All 351 rooms boast comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free stocked minibars and free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with baths and free toiletries
  • Furnished balconies or patios, wardrobes/cupboards and electric kettles

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

À la carte meals and snacks included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Windsurfing

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Water fitness

Entertainment

On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 8 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cretan Tavern
  • Italian restaurant
  • Main restaurant
  • Pan-Asian restaurant
  • Tex-Mex Restaurant

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Shopping
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,036 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 7 November and 27 March.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Guests under 16 years old are not allowed in the hot tub

Property is also known as

Mitsis Laguna Exclusive Resort All Inclusive Hersonissos
Mitsis Laguna Chersonissos
Mitsis Laguna Resort
Mitsis Laguna Resort Chersonissos
Mitsis Laguna Resort Hersonissos
Mitsis Laguna Exclusive Hersonissos
Laguna Exclusive Resort All Inclusive Hersonissos
Mitsis Laguna Hersonissos
Laguna Exclusive Hersonissos
Mitsis Laguna Resort All Inclusive Hersonissos
Mitsis Laguna Resort All Inclusive
Mitsis Laguna All Inclusive Hersonissos
Mitsis Laguna All Inclusive
Mitsis Laguna Resort Spa All Inclusive
Laguna Exclusive Resort Spa All Inclusive
Mitsis guna Inclusive Hersoni
Mitsis Laguna Resort All Inclusive Hersonissos
Mitsis Laguna All Inclusive Hersonissos
Mitsis Laguna Resort All Inclusive
Mitsis Laguna Resort & Spa - All Inclusive Hersonissos
Mitsis Laguna Resort Spa All Inclusive
Laguna Exclusive Resort Spa All Inclusive
Mitsis Laguna All Inclusive
Mitsis Laguna Exclusive Resort Spa All Inclusive
Mitsis Laguna Resort Spa
Mitsis Laguna All Inclusive

Frequently asked questions

Does Mitsis Laguna Resort and Spa have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Mitsis Laguna Resort and Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mitsis Laguna Resort and Spa?

Self-parking is free at this property.

What time is check-in at Mitsis Laguna Resort and Spa?

Check-in start time: 2:00 PM; check-in end time: 1:30 PM. Late check-in is available during limited hours.

What time is check-out at Mitsis Laguna Resort and Spa?

Checkout is at noon.

Are there all-inclusive benefits at Mitsis Laguna Resort and Spa?

Yes, the property is all-inclusive. Activities include windsurfing, rowing/canoeing, tennis and more.

Where is Mitsis Laguna Resort and Spa located?

Situated in Hersonissos, this all-inclusive hotel is 0.8 mi (1.4 km) from Sarandaris Beach and within 3 miles (5 km) of Convention Centre Creta Maris and Port of Hersonissos. St. Paraskevi Church and Aquaworld Aquarium are also within 3 miles (5 km).

Mitsis Laguna Resort and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 480 out of 697 reviews" "
Rating 8 - Good. 165 out of 697 reviews" "
Rating 6 - Okay. 32 out of 697 reviews" "
Rating 4 - Poor. 14 out of 697 reviews" "
Rating 2 - Terrible. 6 out of 697 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we had a great stay at Mitsis selection Laguna when booking this I booked a bungalow sea view , i felt I was cheated on the room rate because we ended up with a garden view / children play area , and looked nothing like what was advertised on the website . We queried this at reception which we were offered another room but to another garden view so it wasn’t worth the upheaval of our belongings but the receptionist took a contact number if an upgrade became available he would call us. Never got a call . At the end of our holiday we learnt that another couple got a free upgrade to a bungalow sea view with Jazzi because they weren’t happy with their view either so I was really disappointed that the cost of garden view room rate is less than what we paid for . apart from this we can’t fault the hotel , all staff were lovely and attentive food and drinks were great too
Stayed 14 nights in Oct 2024

10/10 Excellent

Natalie

Stayed 7 nights in Jun 2024

10/10 Excellent

aine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel. Everything from the staff to the surroundings, dining options, pools, bars and concierge was outstanding.
Stayed 7 nights in Sep 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Sep 2024

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Mitsis Laguna. The facilities are great and the food and drink options are fantastic. The staff were all really friendly and helpful. There was only one negative point which is that the hotel let people book the a la carte restaurants before they arrive (if you book direct), meaning that when we arrived, all of the restaurants were fully booked for dinner for our entire stay! I don't think this should be allowed as the hotel is making a poor first impression for guests as you feel like you can't enjoy the restaurants on site.
Stayed 6 nights in Sep 2024

10/10 Excellent

Steven Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great amenities
Stayed 5 nights in Sep 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mitsis Laguna is a stunning resort in a beautiful location, but what really makes this place is the staff. I want to start by saying a personal thank you to Domna at the theatre bar, who was the most kind compassionate and caring member of staff at any hotel I’ve ever come across. My wife injured herself and Domna gave her very prompt and excellent care, and was so kind and reassuring. For the rest of the holiday she took so much time checking in on us and making sure we were okay she also made such a fuss of our little girl, making her holiday extra special and giving her lots of love and attention which she loved. Another shout out also goes to Marina and Olga also at the theatre bar, two lovely kind humans who gave amazing service and helped make our holiday unforgettable. They were all so friendly and we looked forward to seeing them each day. All of the staff at the hotel were amazing with our baby and made her feel so happy and welcome. The hotel and grounds are beautiful, well maintained and easily accessible with plenty of ramps for pushchairs and wheelchair users. There is a selection of pools and sun lounger availability was never a problem. They’re lovely sun loungers and very comfortable too. We were very lucky to be given an upgrade to a family bungalow with an ocean view in block 9. The bedroom was beautiful and well appointed, with a Nespresso coffee machine and the best stocked minibar we’ve had, which was replenished daily. The cleaning of the room was do
Stayed 7 nights in Sep 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel, with amazing staff and food.
Stayed 7 nights in Sep 2024

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Kevin

Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, stunning. Facilities and food were exceptional, and there are basically no supplements, incredible value.
Stayed 14 nights in Jul 2024

6/10 Okay

amandeep

Travelled with family
Liked: Staff & service, property conditions & facilities
The allocated room was remote from main facilities, Room was not cleaned properly, Family room had only one bathroom which was very inconvenient. There was no transfer to and from airport
Stayed 7 nights in Jul 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Ayshea Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

6/10 Okay

amila

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
staff is amazing but property needs updating asap staff and restaurants are great
Stayed 4 nights in Jul 2024

10/10 Excellent

Hugo Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Hadarel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No better hotel to go to then here in all hersonissos The service, bars, beach, rooms, clean. The best hotel for the ultimate vacation experience, the hotel staff always thinking of the little details that make the big difference A special shout out to the hotels nutritionist REA she took care of our specific dietary needs making our vacation so much easier And to all the staff at the front desk the bar man on bar on the entrance level and to petros the waiter All in all an amazing hotel and hospitality!!
Stayed 3 nights in Jun 2024

6/10 Okay

Stacy Young L

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I want to start off by saying that this facility was super clean and housecleaning was very nice. Concierge was not helpful, the food was not good and I could not even get a reservation two of the 3 nights and I was one person. The location is remote and even though there is a beach front it is not swimable.
Stayed 3 nights in Jun 2024

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families - too noisy for my liking sadly
Check in was amazing with Angela - quick & efficient - cool drink & hand towel. The room we were taken to was 324 on the Laguna site. It’s a corner room so the layout isn’t as polished as the picture I had seen of my sea view room booked. The balcony was tiny and walled in - no view unless your standing / the view then was of the sea and crepe bar. The room felt over crowded with the 2 chaise lounges and other furniture. After some complaining we were luckily moved to a better situated room with the view I expected 654. This room was sea view & pool view. The hotel itself is huge and layered over many steps & zones - consider the main building if you’re less mobile. The main pool has lots of activity & music throughout the day. The sunloungers were pretty tightly packed in. We chose a closer pool to the room for convenience. I do think you need to select your beds early and protect them before 9.30am. The pool man does his best to remove blocked beds but it’s not ideal as no one does it on his day off. I was sure the pool we sat at was considered adults only but it sadly wasn’t / tonnes of flotation beds / balls and children. I was shocked that so many didn’t use the children’s pools which were lovely and had a lovely water slide to entertain. Overall the family theme stood out a mile as the children’s entertainment was lively & fun. The adult entertainment was lacking in parts and pretty cramped for space on the hotel veranda. Adults could retreat to the small champagne bar.
Quality cocktails
Sunset
Evening cocktail
Stayed 7 nights in Jun 2024

10/10 Excellent

safa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Nofar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Lilach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our vacation- it’s our second time. The room was large enough to fit 2 adults and 2 teens (14, 16) comfortably. We had fun and quiet in the pool which was not the main one, as we had access from our room. Recommended!
Stayed 4 nights in Jun 2024

10/10 Excellent

Parmjot

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, everything from rooms to food to staff was excellent. Drinks are also excellent and not the cheap stuff you usually get with all inclusives. Having the restaurants within the hotel is very convenient and the food there is also great. Added bonus of having a desert restaurant which stays open into the night.
Stayed 6 nights in May 2024

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place right on the sea
"We had a wonderful stay and an amazing experience with my wife and three children. We really enjoyed the pools, the delicious food, and the overall aesthetic of the hotel."
Stayed 10 nights in May 2024