Heronissos Hotel - All inclusive

4.0 star property
All-inclusive property with free breakfast and spa services

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December 2024
January 2025

Photo gallery for Heronissos Hotel - All inclusive

Outdoor pool, open 8:00 AM to 6:30 PM, pool umbrellas, pool loungers
Front of property – evening/night
Beach nearby, beach towels, motor boating
Reception
Lobby sitting area

Reviews

6.4 out of 10

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Room

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Day bed
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

Single Room

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Day bed
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 1
  • 2 Single Beds

Special Offer Room

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Day bed
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Filonidou Zotou 14 Street, Limin, Hersonissos, Crete Island, 70014

What's nearby

  • Port of Hersonissos - 3 min walk - 0.3 km
  • Aquaworld Aquarium - 7 min walk - 0.6 km
  • Convention Centre Creta Maris - 10 min walk - 0.9 km
  • Star Beach Water Park - 3 min drive - 2.2 km
  • Crete Golf Club - 9 min drive - 8.2 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 24 min drive

Restaurants

  • ‪Deseo Cafe - ‬7 min walk
  • ‪Shenanigans - ‬5 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Γρηγόρης - ‬7 min walk
  • ‪Argo - ‬2 min walk

About this property

Heronissos Hotel - All inclusive

Upscale all-inclusive property near Star Beach Water Park
Free self-service breakfast, a poolside bar and a terrace are just a few of the amenities provided at Heronissos Hotel - All inclusive. Adventurous travellers may like the cycling, horse riding and motor boating at this property. Treat yourself to spa services, such as a facial, a manicure/pedicure or a massage. The on-site restaurant offers lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities, such as shopping on-site and a garden.
Other perks at this property include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Limo/town car service, bike hire and a billiards/pool table
  • A lift, a 24-hour front desk and motorised watercraft on-site
Room features
All 190 rooms have comforts such as furnished balconies and air conditioning, in addition to thoughtful touches such as safes and free bottled water.
More conveniences in all rooms include:
  • Free cots/infant beds and day beds
  • Bathrooms with showers and hairdryers
  • TVs with satellite channels
  • Fridges, daily housekeeping and phones

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals, snacks and select beverages included

Land activities

Fitness facilities
Tennis

Entertainment

Theme parties

Languages

English, French, German, Greek, Moldovan, Romanian, Russian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free self-serve breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Family friendly

  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 20 per person (one-way)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 20 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Property Registration Number 1039Κ014A0045800

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 8:00 AM to 6:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Heronissos Chersonissos
Heronissos Hotel Hersonissos
Heronissos Hotel
Heronissos Hersonissos
Heronissos Hotel Crete, Greece
Heronissos All Inclusive Hotel Hersonissos
Heronissos All Inclusive
Heronissos All Inclusive Hotel
Heronissos Hotel Hersonissos
Heronissos Hersonissos
All-inclusive property Heronissos Hotel Hersonissos
Hersonissos Heronissos Hotel All-inclusive property
All-inclusive property Heronissos Hotel
Heronissos All Inclusive
Heronissos
Heronissos Hotel
Heronissos Inclusive Inclusive
Heronissos Hotel All inclusive
Heronissos Hotel - All inclusive Hersonissos
Heronissos Hotel - All inclusive All-inclusive property

Frequently asked questions

Does Heronissos Hotel - All inclusive have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 6:30 PM.

Is Heronissos Hotel - All inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heronissos Hotel - All inclusive?

Self-parking is free at this property.

What time is check-in at Heronissos Hotel - All inclusive?

Check-in start time: noon; check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Heronissos Hotel - All inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Heronissos Hotel - All inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 20 per person applies.

Are there all-inclusive benefits at Heronissos Hotel - All inclusive?

Yes, the property is all-inclusive. Activities include tennis.

Where is Heronissos Hotel - All inclusive located?

Located in the heart of Hersonissos, this all-inclusive property is within a 5-minute walk of Port of Hersonissos, Sarakino and St. Paraskevi Church. Aquaworld Aquarium and Convention Centre Creta Maris are also within 15 minutes.

Heronissos Hotel - All inclusive Reviews

Reviews

6.4
Rating 10 - Excellent. 5 out of 27 reviews" "
Rating 8 - Good. 7 out of 27 reviews" "
Rating 6 - Okay. 5 out of 27 reviews" "
Rating 4 - Poor. 8 out of 27 reviews" "
Rating 2 - Terrible. 2 out of 27 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service
The place is outdated. The reception did check in by hand. There was no electronic checking in system and all were on paper. Checking in was slow. Mistake was made. The air condition was broken in the first room given to us and had to change a room. We paid tax and later got a notice to contact front desk about it. There was no record of us paid etc.
Stayed 3 nights in Jun 2019

6/10 Okay

charlotte

Pleasant, close to town/beach
Food is almost only carbohydrates with pasta, potatoes and chips offered at every meal sitting. Was all a bit bland and repetitive. Staff were a bit picky for example couldn't take a slightly larger bag into the dinning room had to be left in the luggage room when it could just go under your table.

4/10 Poor

james m.

Liked: Staff & service
Disliked: Room comfort
Not A four-star hotel.
All I can say is I do not plan on staying here again. The beds were very old and so are the pillows. The toilet did not flush. Toilet cleaner was covered in feces. And the food was very low-quality. Besides the Greek salad which was really really good. The manager was very kind. We stayed a total of eight days towards the end the bartenders were reluctant to serve us as if we overstayed our welcome. They were serving people that were not ahead of us in the bar intentionally. This place is a two star resort that is all inclusive . Do not expect a four star resort just lots of drunk kids.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel recommended by conference listing
The hotel was close to the conference venue. The breakfast at the hotel was very good and the staff were very polite. The hotel room is another story, the room had no fan nor air conditioning. The Internet service was bad and no option to pay for something better. They need to upgrade the rooms as it appears more like a dorm room right now. Not what I expected for the amount I paid!

6/10 Okay

Spinus

Liked: Cleanliness
Professor
All was at the middle level. The beach is not good (with stones). Therefore it is not pleasant to enter the sea.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

N, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Receptionists were very helpful and pleasant as was the night porter who greeted us on our arrival at 1.00 in the morning. Restaurant staff were very cheerful and pleasant also. Our room was bright, clean and overlooked the pool. The food was varied and plentiful but I would advise going in to dinner nearer the starting time than later on. All in all it was a very pleasant experience. We were the only Irish guests the others were German, Dutch and Polish with some English.

10/10 Excellent

Geoffroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe séjour
Très bon séjour, installations très propres. Piscine très agréable et personnel très sympathique avec les clients. Je recommande vivement !
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in May 2019

10/10 Excellent

Prodromos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ολα ηταν τελεια καθαριοτητα εξηπηρετηση και καλο φαγητο
Stayed 8 nights in Sep 2018

6/10 Okay

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito Fraco
Hotel muito fraco, antigo, quartos fracos e com poucas condições, atendimento fraco, muito pouca simpatia e vontade de agradar os hóspedes, sem vontade/capacidade de resolver quaisquer tipo de adversidades que possam surgir, resumindo já estive em pensões de uma estrela melhores que este hotel.
Stayed 7 nights in Aug 2018

4/10 Poor

Antonio, Agnadello CR Italy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deluso
Al nostro arrivo hanno provato a darci un buco di camera che poi fortunatamente la mattina seguente sono riuscito a farmi cambiare con una camera come da descrizione su prenotazione Anche dopo lamentele per le pulizie in camera che erano scarse, le cose non sono cambiate, come pulizia generale veramente scadente anche nei corridoi e scale della struttura, tranne la hall che risulta essere confortevole Il set cortesia comprendeva solo 2 piccole saponette x le mani per tutta la permanenza, la nostra di due settimane (ci siamo dovuti comperare una saponetta x non dover chiedere anche quella) e niente più. Arredamenti vecchi e per lo più rovinati Di moderno direi solo la sala pranzo e la zona piscina Di buono il cibo il servizio in sala e in zona piscina Ottima la posizione per il mare e passeggiata per i locali serali Complessivamente il loro vanto di 4 stelle come da descrizione Expedia mi sembra veramente eccessivo A mio giudizio e un 3 stelle ma su certe cose e già troppo come giudizio.
Stayed 14 nights in Aug 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
L’albergo è vecchio , è sporco
L’albergo è vicino al mare , ma non lo consiglierei , in quanto è sporco e da mangiare e sempre la stessa robba...la notte non si dorme perché è pieno di ragazzi che sono ubriachi e di conseguenza fanno un macello è impossibile dormire.
Stayed 9 nights in Aug 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
très fatigué
impossible de dormir . les portes claquent a toute heure de la nuit . sinon belle situation .
Stayed 14 nights in Sep 2017

2/10 Terrible

Anna-Lena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremt dåligt och otrevlig personal
Smutsigt, ofräscht och dålig lukt samt mögel i badrummet, stenhårda sängar. Personalen gick direkt i försvar, fick känslan av att de var mycket vana att att få kritik och tala med gäster som inte var nöjda. Vi fick erbjudande om ett annat rum som skulle vara renoverat. Jag kunde inte se någon skillnad eller känna någon skillnad på lukten (stanken) mellan de två rummen. Maten var bedrövlig, bara sockerprodukter, halvfabrikat, billigaste möjliga råvaror. Vi kom sent på kvällen, sov första natten och lämnade sedan detta billiga hak som drivs utan hjärta endast i vinstsyfte. Bokade ett mycket trevligt hotell i närheten: Panorama Sea View Studio & Apartments.
Stayed 7 nights in Jul 2017

10/10 Excellent

Geoffroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel. Nourriture très correcte. Personnel très sympathique et souriant. Bon emplacement. Rapport qualité-prix imbattable.
Stayed 4 nights in Jun 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Hôtel froid
Hôtel situé à 5 minutes des commerces mais pas insonorisé avec literie de mauvaise qualité tout comme le linge et les oreillés ( dessus de lit taché) . Piscine non chauffée et à l'ombre . Et surtout personel non souriant et pas aimable (sauf la femme de chambre)

2/10 Terrible

Arthur, Brussel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zeer slecht
Het is zeker geen 4 sterren waard. Zaakzeterij.

6/10 Okay

Ensikertalainen Kreetalla

Liked: Staff & service
Disliked: Room comfort
Viihtyisä loma
Hotellissa oli todella hyvät ruuat sekä yleiset tilat. Huoneen suhteen olisi parannettavaa sillä mm. Suihkuhuone tulvi ihan tavallisen suihkukäynnin jälkeen,sillä suihkutila oli todella pieni eikä suihkuverhoa voinut käyttää. Henkilökunta puhui kohtalaisen hyvää englantia ja hotelli oli loistavalla paikalla lähellä rantaa ja pääkatua. Melu kuitenkin kuului aika paljon seinien läpi. Kokonaisuudessaan hotelli oli kuitenkin kohtalainen.

4/10 Poor

Island_king

Liked: Staff & service
Disliked: Cleanliness, room comfort
naja
Unterdurchschnittliches Hotel an unattraktiver Lage, Zimmer sehr ringhörig, überwiegend russische Gäste

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swietne położenie, umiarkowana cena, miła atmosfera, obsługa optymistyczna i pomocna, choć nie zawsze (nie potrafili załatwić wypożyczenia samochodu); ograniczenie środków czystości tylko do mydła w kostce - nie wydaje sie także do zaakce[ptowanie w hotelu trzygwiazdkowym.

8/10 Good

Markus, Göppingen, D

Liked: Staff & service, room comfort
Gutes Preis-Leistungs-Verhältnis
- Sehr freundliches Personal, stets hilfsbereit. - An der Rezeption wird neben Griechisch mindestens Englisch, Deutsch und Französisch fließend gesprochen. - Von außen sieht das Gebäude etwas renovierungsbedürftig aus. Die Ausstattung der Zimmer (mit Klimaanlage und Kühlschrank) ist aber vollkommen in Ordnung. - Nur wenige Meter bis zum Meer/Hafen. - Der nahegelegene Strand ist leider sehr klein. - Viele Bars, Kneipen und Diskotheken an der belebten Strandstraße.