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Atlantica Caldera Palace - All Inclusive

5.0 star property
Luxury property on the beach, with 4 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Atlantica Caldera Palace - All Inclusive

4 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers
On the beach, black sand
Interior
Free minibar, in-room safe, desk, blackout curtains
Balcony

Reviews

8.8 out of 10

Excellent

Popular amenities

  • All-inclusive
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Gym
    Gym

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Twin / Double Room Inland View

Free minibar, in-room safe, desk, blackout curtains

Twin / Double Room Inland View

Highlights

Furnished balcony
Air conditioning
Heating
Free minibar items
Flat-screen TV
Blackout curtains
Deep-soaking bath
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Sofa Bed

View all photos for Family Suite Private Pool Sea View

Free minibar, in-room safe, desk, blackout curtains

Family Suite Private Pool Sea View

Highlights

Furnished balcony
Private pool
Air conditioning
Heating
Free minibar items
Flat-screen TV
Sofa bed - single
Blackout curtains
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Family Room Sea View

View from room

Family Room Sea View

Highlights

Furnished balcony
Air conditioning
Heating
Free minibar items
Flat-screen TV
Blackout curtains
Sofa bed - single
Deep-soaking bath
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Family Suite Private Pool Inland View

Free minibar, in-room safe, desk, blackout curtains

Family Suite Private Pool Inland View

Highlights

Furnished balcony
Private pool
Air conditioning
Heating
Free minibar items
Flat-screen TV
Sofa bed - single
Blackout curtains
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Family Room Inland View

Free minibar, in-room safe, desk, blackout curtains

Family Room Inland View

Highlights

Furnished balcony
Air conditioning
Heating
Free minibar items
Flat-screen TV
Blackout curtains
Sofa bed - single
Deep-soaking bath
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Suite, City View

Free minibar, in-room safe, desk, blackout curtains

Suite, City View

Highlights

Furnished balcony
Air conditioning
Heating
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Deep-soaking bath
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Double Room Sea View

Free minibar, in-room safe, desk, blackout curtains

Double Room Sea View

Highlights

Furnished balcony
Air conditioning
Heating
Free minibar items
Flat-screen TV
Blackout curtains
Deep-soaking bath
Private bathroom
  • 25 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 1 Single Sofa Bed

View all photos for Double Room Swim up Inland View

Free minibar, in-room safe, desk, blackout curtains

Double Room Swim up Inland View

Highlights

Furnished balcony
Air conditioning
Heating
Free minibar items
Flat-screen TV
Blackout curtains
Deep-soaking bath
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Private Pool Inland View

Free minibar, in-room safe, desk, blackout curtains

Double Room Private Pool Inland View

Highlights

Furnished balcony
Private pool
Air conditioning
Heating
Free minibar items
Flat-screen TV
Blackout curtains
Deep-soaking bath
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Sea View

Free minibar, in-room safe, desk, blackout curtains

Family Suite, Sea View

Highlights

Furnished balcony
Air conditioning
Heating
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Deep-soaking bath
  • 47 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Suite Swim Up Inland View

Free minibar, in-room safe, desk, blackout curtains

Family Suite Swim Up Inland View

Highlights

Furnished balcony
Air conditioning
Heating
Free minibar items
Flat-screen TV
Sofa bed - single
Blackout curtains
Separate bedroom
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Family Suite Swim Up Sea View

Free minibar, in-room safe, desk, blackout curtains

Family Suite Swim Up Sea View

Highlights

Furnished balcony
Air conditioning
Heating
Free minibar items
Flat-screen TV
Sofa bed - single
Blackout curtains
Separate bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

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About the area

Map
ANALIPSI, Hersonissos, 70014

What's nearby

  • Port of Hersonissos - 6 min drive - 5.8 km
  • Convention Centre Creta Maris - 7 min drive - 5.0 km
  • Star Beach Water Park - 7 min drive - 7.0 km
  • Crete Golf Club - 9 min drive - 8.4 km
  • Sarandaris Beach - 17 min drive - 6.8 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 19 min drive

Restaurants

  • ‪Stella Palace Bar - ‬14 min walk
  • ‪Ocean Seaside - ‬6 min walk
  • ‪Mediterra Restaurant - ‬13 min walk
  • ‪Main Restaurant - ‬15 min walk
  • ‪Wok & Chopsticks - ‬17 min walk

About this property

Atlantica Caldera Palace - All Inclusive

Luxury all-inclusive property near Star Beach Water Park
Take advantage of a free breakfast buffet, 3 poolside bars and a corner/local shop at Atlantica Caldera Palace - All Inclusive. Treat yourself to hydrotherapy, a body scrub or a body wrap at the on-site spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. The gym offers yoga classes and Pilates classes; other things to do include archery, basketball and volleyball. In addition to a terrace and a firepit, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 4 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • An outdoor tennis court, tour/ticket information and multilingual staff
  • Coffee/tea in reception, luggage storage and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 411 rooms boast comforts, such as furnished balconies and air conditioning, as well as perks, such as free stocked minibars and dressing gowns.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with deep-soaking baths and free toiletries
  • 43-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, heating and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and beverages included

Land activities

Fitness facilities
Football
Tennis
Volleyball
Tennis racquets
Children's club

Lessons/classes/games

Aerobics
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 poolside bars
  • 7 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Basilico Italian
  • Five Flavor Thai
  • Main Restaurant
  • Oregano Greek Tavern
  • Tex Mex Mexican

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Firepit
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 1 November and 30 March.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 4 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Atlantica Caldera Palace All Inclusive All-inclusive property
Atlantica Caldera Palace All Inclusive Hersonissos
Atlantica Caldera Palace All Inclusive
All-inclusive property Atlantica Caldera Palace - All Inclusive
Atlantica Caldera Palace - All Inclusive Hersonissos
Atlantica Caldera Inclusive
Atlantica Caldera Palace All Inclusive
Atlantica Caldera Palace - All Inclusive Hersonissos
Atlantica Caldera Palace - All Inclusive All-inclusive property

Frequently asked questions

Does Atlantica Caldera Palace - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 10:00 AM to 6:00 PM.

Is Atlantica Caldera Palace - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Atlantica Caldera Palace - All Inclusive?

Self-parking is free at this property.

What time is check-in at Atlantica Caldera Palace - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Atlantica Caldera Palace - All Inclusive?

Checkout is at 10:30 AM.

Are there all-inclusive benefits at Atlantica Caldera Palace - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include football, tennis, volleyball and more.

Where is Atlantica Caldera Palace - All Inclusive located?

Nestled on the beach, this Hersonissos property is within 3 mi (5 km) of Ekklisia Agios Konstantinos, Sarandaris Beach and Marina Beach. Convention Centre Creta Maris and Aquaworld Aquarium are also within 3 miles (5 km).

Atlantica Caldera Palace - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 40 out of 61 reviews" "
Rating 8 - Good. 9 out of 61 reviews" "
Rating 6 - Okay. 8 out of 61 reviews" "
Rating 4 - Poor. 1 out of 61 reviews" "
Rating 2 - Terrible. 3 out of 61 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shamarneé

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing. Property needs work but is very beautiful.
Stayed 5 nights in Oct 2024

8/10 Good

Shamarneé

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Simon

Stayed 7 nights in Sep 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay we had at Atlantica Caldera Palace was amazing. The hotel itself was not far from paradise!! The staff were great and there were lots of places around the hotel complex to relax. There rooms were spotless and cleaned daily with fresh towels etc. We would definitely return.
Stayed 9 nights in Sep 2024

6/10 Okay

Thi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We booked the family suite with private pool. The rooms were really nice; clean and spacious. Had a slight few problems with the lighting control as the whole suite (living room, two bedrooms and two bathrooms) were connected so it was complicated to use. Aircon was also a problem as it kept switching off. The private pool is quite small. Staff are ok, not rude but not welcoming either. Mini bar in the room only had 2 bottles of water so we asked for extra 2 as we had 4 people in our suite. The staff was very hesistant and said they only give 2 bottles a day. He then gave us 1 extra "this time only". All inclusive does not mean all inclusive. There are alot of subcharges. All restaurants and cafes close at 10.30/11pm so if you arrive later than this or feel hungry after this time, then you'll have to pay for food (room service). The main restaurant where we ate breakfast lunch and sometimes dinner, was good. Breakfast and lunch are usually the same more or less, but they have different cuisine each day for dinner. So all in all, a good choice of food for the week. We managed to get booking for the greek BBQ (€15 per person) which was really fun. Live music and performance. Would definitely recommend. There are other restaurants in the hotel that doesnt charge extra - we tried the tex mex and thai. Both are ok, not the best but not terrible. Indoor pool, sauna and gym are all extra costs. They are located in the spa area and we was told it was a €25 fee to use.
Stayed 6 nights in Sep 2024

10/10 Excellent

Somashree

Stayed 5 nights in Aug 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just completed a weeks stay at the Atlantica Caldera Palace, our first all inclusive. Very much a fly and flop holiday (so no excursions / exploring). Caldera Palace was fantastic, a great room, lovely facilities, great food and exceptional staff (always smiling and helpful) - would we go again, absolutely; would we recommend, definitely.
Stayed 7 nights in Sep 2024

8/10 Good

morgan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant staff serving to the beach, along with most of the staff we came across, with a other notable mention for the maid we had. A la carte dining options were well worth doing and much better than most other all inclusive hotels weve visited, although booking on the system was difficult and could be improved. Lovely hotel with nice modern rooms. Only other point to families, is that the pool area next to the beach is the adults only zone, which is a large area of the pools that are available- the size of this area wasn't overly clear when booking. All in all though a really nice place which is run well
Stayed 10 nights in Aug 2024

4/10 Poor

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We booked a sea view swim up and the terrace had significaht amounts of rodent droppings. We had to move room but they could only offer the same block and there were still rodent droppings on the terrace. Not at all even 2 star standard. Very dissappointing. The family pool area was very cramped and dirty and the adult only area was much more spacious and luxurious. Other guests with families made comments very similar to us onbthe family pool area. I have been to several hotels in this area of Crete and for the reasons above this was by far the worse. I wouldnt recommend this hotel to any family. In additoon some of the staff were rude when asking for basic things.
Stayed 7 nights in Aug 2024

10/10 Excellent

Migena

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with my family in this resort for a week. I loved everything from the room to the pools to the beach to food service staff everything was excellent thank you so much for making my vacation unforgettable
Stayed 6 nights in Aug 2024

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Stayed 14 nights in Jul 2024

10/10 Excellent

Natalie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, great areas for family time and for adult time. Baby club was wonderful, staff throughout the property were diligent and kind. The restaurant staff were so impressive. We loved our time here!
Stayed 5 nights in Jul 2024

10/10 Excellent

JOSEPH, NEWARK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was disceiving upon arrival. After walking around the first day we realized how large and beautiful this property really was. We were helped daily by a person on their staff named "Efrosini". She provided sooooo much information to my wife. She assisted us with everything. Efrosini definately needs to be nominated for employee of the year !!! So friendly, so quick to assist, always with a smile. Glad we chose this resort and Efrosini made it that much more enjoyable 🙂
Stayed 5 nights in Jul 2024

6/10 Okay

simon

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Early riser for sunbeds
We were fortunately upgraded to a private pool (5m by 4m) which was a Godsend because by 930 every (literally every) sunbed was taken. Partially because I noticed people taking two or three (a couple in one pool with one hotel towel over them and then a couple at another pool with personal towels over them). If you don’t get a private pool / swim-up then DO NOT book this hotel unless you are willing to get up at 8. Apart from that - drinks choice was good, all premium but Pepsi rather than coke, food was acceptable - somewhat average and the buffet choice very limited and often empty. There are lots of bars and restaurants outside so this isn’t one of those hotels you are “stuck in”
Stayed 7 nights in Jul 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

10/10 Excellent

Basma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

10/10 Excellent

Minal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend this property.
Stayed 7 nights in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jul 2024

10/10 Excellent

Sandra

Stayed 9 nights in Jul 2024

10/10 Excellent

redi nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Definitely coming back next year .
Stayed 9 nights in Jun 2024

10/10 Excellent

Denae

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family absolutely loved our vacation at this resort, they set the bar for all future holidays. The staff was so attentive and patient, always going above and beyond. The food was outstanding, the shows, the spa. I could go on and on. We didn’t want to leave!
Stayed 3 nights in May 2024

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the most wonderful stay at this hotel, we had a swim up suite which was perfect with a great view of the sea. The food was amazing and the staff so brilliant. The only downside was the drinks and I wish there had been an option to updgrade to a premium package as it did spoil the holiday a bit. The best thing about the hotel was the lovely entertainments team in the evening, a special mention to the brilliant Jorje who delighted us each evening with his singing and even serenaded me on my birthday. What a lovely guy! Andy was also fabulous and the saxophone player all 3 super talented. Some parts of the hotel could have used a cosmetic update but honestly I loved the hotel and would come back.
Stayed 7 nights in Jun 2024

6/10 Okay

Nat

Travelled with family
Liked: Cleanliness
A nice resort however the location is an issue unless you have a car. It feels rather remote and the beach didn’t look amazing here like what you would expect. Need to go out and visit some beautiful beaches and everything felt so far away… Could hardly secure sun-beds in the adults only space which was frustrating. Annoying that you can’t swim in pools after 6pm and no shaded areas in any of the pool areas.
Stayed 5 nights in Jun 2024