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Mark Hotel

1.0 star property
Family fun on the sand beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mark Hotel

Seasonal outdoor pool, open 9:30 AM to 9:30 PM, pool umbrellas
Exterior
Lobby sitting area
Bar (on property)
Front of property

Reviews

6.0 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double or Twin Room, 1 Double or 2 Single Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room, 1 Double or 2 Single Beds

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
In-room safe
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Triple Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Quadruple Room, Multiple Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room, Multiple Beds

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Private bathroom
In-room safe
Daily housekeeping
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Economy Single Room, 1 Single Bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Economy Single Room, 1 Single Bed

Highlights

Furnished balcony
Air conditioning
Fridge
TV
Private bathroom
In-room safe
Daily housekeeping
  • 30 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Map
Evrou 19, Heraklion, Crete Island, 71303

What's nearby

  • Historical Museum of Crete - 3 min drive - 3.3 km
  • Heraklion Town Hall - 4 min drive - 3.8 km
  • Koules Fortress - 5 min drive - 4.3 km
  • Heraklion Port - 5 min drive - 4.8 km
  • Heraklion Archaeological Museum - 5 min drive - 4.3 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 12 min drive

Restaurants

  • ‪Snack Point - ‬18 min walk
  • ‪Kasaoulio - ‬6 min walk
  • ‪Coco Cafe - ‬2 min drive
  • ‪Το Μιτατο Του Ρουβα - ‬13 min walk
  • ‪Δαφερμος - ‬2 min drive

About this property

Mark Hotel

Family-friendly resort near Heraklion Port
Consider a stay at Mark Hotel and take advantage of a poolside bar, a terrace and a garden. Treat yourself to spa services, such as a facial, a massage or a manicure/pedicure. The on-site restaurant offers breakfast, lunch and dinner. Enjoy on-site activities, such as boat tours and horse riding. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, a water park (surcharge) and supervised childcare (surcharge)
Room features
All guest rooms at Mark Hotel boast comforts, such as furnished balconies and air conditioning, in addition to amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with baths or showers
  • Fridges, childcare services and daily housekeeping

Languages

English, French, German, Greek, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 150 metres
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 5 for adults and EUR 3 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room

Accessibility

  • Lift

More

  • 2 buildings
  • 4 floors
  • Built in 1992
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges EUR 3 for credit card payments
The front desk is open daily from 7:30 AM - 1:00 AM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during July, August, September, October, November and December:
  • Swimming pool

Access methods

Front desk (limited hours), key retrieval, private entrance

Pets

Pets are allowed for an extra charge of EUR 5 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 5 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 1.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately EUR 5 for adults and from EUR 3 for children
  • Airport shuttle fee: EUR 25.00 per room (one-way)
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of EUR 3

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Cashless transactions are available
Safety features at this property include a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Clothing is optional at this property
The seasonal pool will be open from April to October
Pool access available from 9:30 AM to 9:30 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Park Heraklion
Park Hotel Heraklion
Park Hotel
Mark Hotel Resort
Mark Hotel Heraklion
Mark Hotel Resort Heraklion

Frequently asked questions

Does Mark Hotel have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 9:30 AM to 9:30 PM.

Is Mark Hotel pet-friendly?

Yes, this resort allows dogs (limit 1 total) with a maximum weight of up to 5 kg per pet. There's a fee of EUR 5 per pet, per night. Service animals are exempt from fees.

How much is parking at Mark Hotel?

Self-parking is free at this property.

What time is check-in at Mark Hotel?

Check-in start time: 1:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mark Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Mark Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 25.00 per room applies.

Where is Mark Hotel located?

Offering direct access to the beach, this Heraklion resort is in a shopping district, 0.4 mi (0.7 km) from Pankritio Stadium, and 2.9 mi (4.7 km) from Heraklion Port. Ammoudara Beach and Theodoros Vardinogiannis Stadium are also within 1 mile (2 km).

Mark Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 6 out of 71 reviews" "
Rating 8 - Good. 18 out of 71 reviews" "
Rating 6 - Okay. 24 out of 71 reviews" "
Rating 4 - Poor. 15 out of 71 reviews" "
Rating 2 - Terrible. 8 out of 71 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

4.6/10

Amenities

5.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Emmanuel

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Worst shower ever been in. Door you had to slam to close and wake everyone up breakfast below average to far to go anywhere by walking
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing
This room had no extras, but the bare minimum of what is needed for an overnight stay. The bed was not very comfortable and likely needs to be replaced. The shower was basically right beside the toilet, but it was hot.

6/10 Okay

Nae, Kentucky

Liked: Staff & service
Hostel-like.Very close to beach.
Park Hotel is only a 10 minute walking distance from the beautiful beach. There is wifi in the rooms and the staff is very friendly and family oriented. The hotel is more like a hostel with limited space and a tiny bathroom. The beds are okay and there is a balcony. It was perfect for my one-night stay as a last resort.

4/10 Poor

Judith P, Minneapolis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Overpriced and grim!
We thought this was the hotel where we had stayed 50 years ago (yes,really!), but it clearly was not! Very dark and grim lobby---rooms need new lighting (bathroom light flickered all night). Friendly and helpful staff, but overpriced.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

10/10 Excellent

lene, viena

Liked: Cleanliness, staff & service, room comfort
very kind service.
in reception, he is really kind to infrom.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness
Nice hotel
hello, for those of you who are looking for a place to stay in Herklion in case you are in a transfer or something then this is a good hotel.. not expensive and very basic.. the workers are nice. but it is not a hotel to spend there time and enjoy the staying in the hotel..

8/10 Good

Veronica, Crete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
park hotel
Older very nice quaint family owned Everyone was very helpful and I formed about the area

8/10 Good

gls, Crete,Chania

Liked: Cleanliness, staff & service, room comfort
Great Service & Location close to Heraklion Center
Room were very clean, Willing for good Service, pretty Quiet location unless a lot of people are around, espacially next to the pool. Location is about 4 kilometers from Heraklion center. The price was good enough according to the season i was 27/06/2013 to 29/07/2013 early noon. I would recommended for someone who wants to stay in a pretty nice family Hotel, close to the beach, with a small but nice swimming pool. Next time i visit Heraklio if my Business or Leisure plan is close that area again, i would choose it again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Fine hotel
Was fine. Low price . Friendly team. , clean room.

6/10 Okay

Anonymous

Liked: Cleanliness
Good for overnight
It was alright for an overnight stay however i would probably be more inclined to recommend another place to stay for longer periods. Very hot in common areas with no AC. However the overall cleanliness of the room was quite good. Very close to port, only about 4km.

8/10 Good

Catriona, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Park Hotel
Friendly family, really helpful and welcoming. Close to beach in a quiet area but Heraklion within walking distance. Very clean nice room. Great homemade breakfasts!

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
The hotel is nice but VERY far from the main shopping/eating area of Iraklio. About a 30-45 min walk.

10/10 Excellent

Anne, Carbondale, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable, friendly Heraklion hotel
We enjoyed our stay. Room was clean, everything worked. Staff very friendly. Since hotel is not downtown and on a street with no traffic, it was blissfully quiet. It is a 30 minute walk to downtown. Beach is fairly close walk, but weather didn't cooperate tor a beach visit when we were there. Breakfast was so-so, moussaka was excellent.

2/10 Terrible

Dirk

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Park Hotel gibt es nicht! Das Hotel an dieser Adresse heißt Mark Hotel. Das Mark Hotel gibt es auch bei Google Maps !
Stayed 1 night in Oct 2022

8/10 Good

Ayub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

GERARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Nous avons séjourné dans cet hôtel seulement une nuit. Le personnel a été accueillant. L'hôtel correspond aux prix demandé. La literie est de mauvaise qualité (matelas à ressorts) nous n'avons pas très bien dormi. Notre chambre était bien équipé et la qualité du mobilier reste correcte pour le prix que nous avons payé. Pour ce prix là en France, nous avons un formule 1 avec une chambre tout en plastique avec le strict minimum. Au park hôtel nous avions quand même un logement type studio.
Stayed 1 night in Aug 2020

6/10 Okay

Eva

Liked: Cleanliness
Disliked: Room comfort
Ok pour 1 nuit mais pas de séjour prolongé
Nous avons résidé ici pour une petite nuit avant de prendre l'avion à Heraklion. La chambre n'est pas grande pour 4 dont 2 enfants. Télé présente mais ne fonctionnait pas. La piscine était ok mais s'il y a du monde faut oublier. La personne de l'accueil était sympathique sans plus. La mer n'est pas très loin mais beaucoup de vagues. Il y a un petit parc pour les enfants. Un car wash à 100 mètres très pratique avant de rendre la voiture de location(11€ intérieur extérieur fait par les employés). Un sports bar à côté où on peut manger. Le parking n'est pas privatif on est juste garé dans la rue à côté de l'hôtel et encore faut trouver de la place (bon courage). Le wifi ne fonctionnait pas.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Man musste Grundlos die Zimmer wechseln, es war mega laut und putzen kennen die nicht.
Stayed 5 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Primo impatto negativo per quanto riguarda le condizioni della struttura. Stanze molto vecchie, letti rumorosi anche per minimi spostamenti, pulizia assente, bagni costantemente sporchi, docce senza tenda e nessun supporto per il soffione. Unica nota positiva: aria condizionata sempre funzionante.
Stayed 7 nights in Jul 2019