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Capsis Astoria Heraklion Hotel

4.0 star property
Travelers sip cocktails poolside at this family-friendly hotel where adults can enjoy arcade games while children have their own dedicated entertainment

Choose dates to view prices

Capsis Astoria Heraklion Hotel welcomes families minutes from Heraklion Port. Guests enjoy a rooftop pool, rejuvenating spa massages, and Mediterranean dishes at three restaurants. Coffee shops and an arcade room add to the amenities for all ages.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is S$101
includes taxes & fees
12 Mar - 13 Mar

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Room Street View

Down duvets, in-room safe, desk, laptop workspace

Superior Room Street View

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Room

Down duvets, in-room safe, desk, laptop workspace

Executive Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • City view
  • 34 sq m
  • Sleeps 4
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Junior Suite, Balcony

Down duvets, in-room safe, desk, laptop workspace

Junior Suite, Balcony

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • City view
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Triple Room Street View

Down duvets, in-room safe, desk, laptop workspace

Triple Room Street View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Executive Room for Guests with Special Needs and Abilities

Down duvets, in-room safe, desk, laptop workspace

Executive Room for Guests with Special Needs and Abilities

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 3 Single Beds

View all photos for Comfort Room

Down duvets, in-room safe, desk, laptop workspace

Comfort Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Pillow menu
  • City view
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room Grand View

Down duvets, in-room safe, desk, laptop workspace

Superior Room Grand View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • City view
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Family Room

Down duvets, in-room safe, desk, laptop workspace

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Pillow menu
  • 32 sq m
  • Sleeps 4
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Business Suite, Balcony

Down duvets, in-room safe, desk, laptop workspace

Business Suite, Balcony

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
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About the area

Located in Heraklion, Capsis Astoria Heraklion Hotel is in the city centre and near the beach. Palace of Knossos and Heraklion Loggia are local landmarks, and some of the area's attractions include Natural History Museum of Crete and Watercity Waterpark. Travelling with kids? Consider Dinosauria Park, or check out an event or a game at Freedom National Stadium. Discover the area's water adventures with scuba diving and waterskiing nearby, or enjoy the great outdoors with ecotours and rock climbing. Visit our Heraklion travel guide
Map
11 Eleftherias square, Heraklion, Crete Island, 71201

What's nearby

  • Heraklion Archaeological Museum featuring street scenes
    Heraklion Archaeological Museum
    1 min walk - 0.0 km
  • St. Titus Church featuring a church or cathedral, street scenes and a square or plaza
    Agios Titos Church
    2 min walk - 0.2 km
  • Historical Museum of Crete showing street scenes
    Historical Museum of Crete
    7 min walk - 0.6 km
  • Heraklion Port featuring a marina
    Heraklion Port
    9 min walk - 0.8 km
  • Heraklion Town Hall
    3 min walk - 0.3 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis)
    17 min drive

Restaurants

  • Τυράκι
    2 min walk
  • Capsis Cafe
    1 min walk
  • Χόβολη
    6 min walk
  • Hari's Creperie
    1 min walk
  • Χάλαβρο Open Bar
    2 min walk

About this property

Capsis Astoria Heraklion Hotel

Upscale family-friendly hotel near Heraklion Port
You can look forward to a poolside bar, a rooftop terrace and 2 coffee shops/cafes at Capsis Astoria Heraklion Hotel. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Mediterranean cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site.
Other perks include:
  • A seasonal outdoor pool, along with sunloungers and pool umbrellas
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • A front desk safe, a lift and smoke-free property
  • A banquet hall, luggage storage and a porter/bellboy
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 131 rooms have comforts, such as 24-hour room service and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Highchairs and free infant beds
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • 28-inch Smart TVs with Netflix, streaming services and satellite channels
  • Wardrobes/cupboards, fridges and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Secured, covered valet parking on site (EUR 20 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 16 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Aegea View Pool Bar/Resto
  • Cafe Capsis
  • Erofilli

Things to do

  • 24-hour gym
  • Private wine tours
  • Seasonal outdoor pool
  • Wine tours

Family friendly

  • High chair
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (4,650 square foot of space)

Outdoors

  • In a state park
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1966
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 28-inch smart TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 8 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Valet parking fee: EUR 20 per day
  • Pet fee: EUR 10 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 11:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Astoria Capsis
Astoria Capsis Heraklion
Astoria Capsis Hotel Heraklion
Astoria Heraklion
Capsis Astoria
Capsis Astoria Heraklion
Capsis Astoria Heraklion Hotel
Capsis Astoria Hotel
Capsis Astoria Hotel Heraklion
Capsis Hotel Heraklion
Capsis Astoria Heraklion Hotel Crete
Hotel Astoria Capsis
Capsis Astoria Heraklion
Capsis Astoria Heraklion Hotel Hotel
Capsis Astoria Heraklion Hotel Heraklion
Capsis Astoria Heraklion Hotel Hotel Heraklion

Frequently asked questions

Does Capsis Astoria Heraklion Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM to 8:00 PM.

How much does it cost to stay at Capsis Astoria Heraklion Hotel?

As of 11 Mar, 2026, prices found for a 1-night stay for 2 adults at Capsis Astoria Heraklion Hotel on 12 Mar, 2026 start from S$101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Capsis Astoria Heraklion Hotel pet-friendly?

Yes, Capsis Astoria Heraklion Hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 8 kg per pet. There's a fee of EUR 10 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Capsis Astoria Heraklion Hotel?

Valet parking is available for EUR 20 per day.

What time is check-in at Capsis Astoria Heraklion Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Capsis Astoria Heraklion Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Capsis Astoria Heraklion Hotel located?

This family-friendly Heraklion hotel is located near the airport, within a 15-minute walk of Eleftherias Square and Heraklion Port. Dedalou Shopping Street and Venetian Walls are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Capsis Astoria Heraklion Hotel Reviews

8.4

Very good

8.6

Cleanliness

9.0

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 447 out of 1000 reviews
Rating 8 - Good. 365 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

Reviews

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities
Clean refurbished room, nice walk in shower, helpful cheerful staff and good food and drinks.
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was amazing paid valet parking made it very convenient a lot of shopping bars restaurants in the area
Stayed 1 night in Sep 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location

Good location, fantastic top deck open bar/restaurant, very good food and friendly service.
Stayed 4 nights in Aug 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, close to shopping and dining. Would stay there again.
Stayed 1 night in May 2025

8/10 Good

Yoshiyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was perfect for sightseeing of Crete island.
Stayed 1 night in May 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location near the Archaeological Museum, restaurants, and bus stops. Friendly and helpful staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, nice rooftop and pool. No complaints. Good quality aircon which is rare.
Stayed 1 night in Sep 2025

10/10 Excellent

Lucy

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for sightseeing and busses. Clean, comfortable bed, good shower, extensive breakfast choice and the icing on the cake is the rooftop pool/bar which has lovely food with great service, a pool to cool down in and amazing views. Highly recommend.
Stayed 6 nights in Jun 2025

8/10 Good

Juraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great breakfast,
Stayed 3 nights in Jul 2024

10/10 Excellent

GEORGIOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in proximity. Clean, relaxed, easy going. Top tier amenities. Nicely renovated rooms. Spectacular view.
Stayed 3 nights in Aug 2025

10/10 Excellent

Danice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were a family of five in three rooms for two nights. We all really enjoyed this hotel. Nice roof bar and pool, where we spent a lot of time. Very comfortable rooms. Excellent breakfast. And a great location, across the street from thecArchaeologic
Stayed 2 nights in Jul 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended for a city hotel. Friendly and welcoming stuff. Recently renovated.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Very clean and staff is very helpful and cheerful.
Stayed 1 night in Jun 2025

10/10 Excellent

osborne michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern amenities. Very nice room. Safe in room. Hot water and ac. Has a balcony. Walking distance to shop. The area is bustling, yet the room is very quiet. Restaurant on-site that serves very good, yet inexpensive food. Staff is excellent and dress professionally.
Stayed 2 nights in Sep 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location great, rooftop swimming pool and bar superb, not sure I liked the sink not being in the bathroom although it was a very lovely sink
Stayed 8 nights in Jun 2025

10/10 Excellent

denisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, walking distance from ferry, clean, excellent breakfast with lots of choice. Reception lady very friendly and accommodating. All personnel are nice. Would come back.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Hotel

We frequently stay at this hotel. It is excellent. All the staff are professional and friendly. The rooms have recently been renovated and have walk in showers which are excellent.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small elevator but otherwise lovely

A great hotel and very nice rooms recently upgraded but the hotel has very small
Stayed 4 nights in Apr 2025

6/10 Okay

Jason

Liked: Cleanliness, property conditions & facilities, room comfort

Confortable rooms

The room was great and the bed was comfortable. The cleaners were friendly and did a great job. The breakfast was varied and lovely. The hotel was well located for transport and trips. The reception staff let the hotel down in my opinion. However, there are many eateries nearby where the staff are friendly and warm.
Stayed 6 nights in Jun 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Great place very central to everything. Very helpful staff, breakfast included was great, rooftop pool and bar was fantastic, we had a ball! Would stay again!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room. Great beach access.
Stayed 3 nights in Oct 2024

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value well located hotel

Very well located hotel, very close to archeology museum and short walk to Venetian harbour and other attractions. V friendly and helpful staff , generous buffet breakfast V nice roof top pool
Stayed 2 nights in Oct 2023

8/10 Good

simon

Liked: Cleanliness, staff & service, amenities
Great location for the town & travel connections. Nice roof top pool & bar
Stayed 4 nights in Aug 2023

6/10 Okay

Jennifer

Liked: Staff & service
The property was a bit dated and not the most clean, but it is located in a good area near a lot of things and really good food that locals love. The staff was great and really attentive.
Stayed 3 nights in Sep 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central and easy to find . Staff very helpful . Good for central Heraklion
Stayed 1 night in Oct 2024