"Wonderful staff, we had an excellent stay. Comfortable rooms, good location, good food. Great local guides available, ask for Aden, you'll be very pleased. "
"Overall this was a nice hotel.
The issue I experienced finding my wallet missing money immediately after a staff member cleaned our room.
When escalating the incident with the hotel staff, they sided with their staff member and the story they told us was not believable.
"
"Nothing!!
Schmutzig, Schimmelig, Matratzen durchgelegen ( fühlte mich wie eine Banane ).
Das 1. Zimmer zur Straße. Laut ohne ende. Statt einer Badezimmer Tür nur ein schmutziges Duschtuch. Das 2. Zimmer am anderen Ende. Schimmel im Zimmer Dusche voll schimmelig. Pflegeprodukte bestand aus einem winzigen Stück Seife. Das Essen nur halb fertig gegart und nicht alles von der Karte zu haben.
Nach einer Nacht haben wir den Aufenthalt abgebrochen. Fotos vorhanden von den Mängeln. Ich hätte gern mein...
"Excellent hotel with very nice glamping and food / staff was very responsive and nice. Food for breakfast and lunch was excellent / we unfortunately missed dinner. On lake Naivasha with boat tour facilities. Hells Gate Park is very close. Excellent access to all facilities. Special thanks to Geoffrey the Front Desk Manager who was very accommodating and a pleasure to work with. We would love to have extended our visits will be back again."
"Remove the word “luxury” in the name of the hotel or replace it by “Outdated” then it’s clear about the state.
Also replace “pool” with “Pond” it describes it better the water was green and dirty
Flowers/bushes on balconies was all dead why not remove them"
"The hotel denied that I had booking even I showed them the email from Expedia!!
They said we don't deal with Expedia!!!
I tried to contact Expedia but in vain.. Weak support service.. No email to contact Expedia at. The stupid messenger is just automated templates that were not of any help at all.
Calling call center Internationally is extremely expensive.
Basically, I was ripped off and totally ignored by Expedia.
I had to search for another hotel. Money is gone... Hotel is a bunch of theifs...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"Wonderful staff, we had an excellent stay. Comfortable rooms, good location, good food. Great local guides available, ask for Aden, you'll be very pleased. "
"The hotel is located on the crater of Crater Lake. The view is breathtaking, there is hiking around with amazing views. The service is excellent, the food is good but the best is the view. I hope I will be back and spend several days there. "
"Phenomenal place! The animals are really just roaming around where you walk and view of the lake is stunning. Food was top notch and service too. I can’t recommend this place enough"
"The staff were absolutely delightful. Had a wonderful time with amazing food. Also did a lake trip with a very informative guide. Would come back again in a heartbeat. "
"I booked and paid for a delux room with three beds. Instead, the room we were allocated upon check in, had one kind bed, they then added a macro small bed making the room to lack space.
The selling room description is not what we got. Very misleading. "
"It is quite an good option for business travel and for visiting areas located on south lake road. Still with Taxi or car Naivasha town is reachable in relatively short time. The are is quiet at night. Nice big rooms, very polite and helpful staff. What I miss to make it perfect for business is a good equipped gym and a onsite Spa service (Sauna and massages) attending in late hours. allowing to relax after long work-days. In terms of food, I would suggest, make a lesser menu, During my stay it happened frequently, that items of menu are not available. That is annoying. If you can not make sure to provide something always, just do not have it on the menu at all. I would suggest, choose few, but very good and very tasty options as entrance, main and deserts, instead of hundreds of items, but procure to have it always available and in the best quality probably possible."
Explore the great outdoors at Hell's Gate National Park - Elsa Gate, a lovely green space in Naivasha. While you're in the area, stroll along the lakeside.
What's the area like around Hell's Gate National Park?
Hell's Gate National Park is located in an area of Naivasha that travellers like for its lakeside setting. You'll find 10 hotels and other accommodations within a few miles for a convenient home base.
Where is the best place to stay near Hell's Gate National Park?
How many hotels are there near Hell's Gate National Park?
Expedia has 10 hotels and other accommodation options a few miles from Hell's Gate National Park.
If I need to cancel the hotel reservation for my stay near Hell's Gate National Park, will I receive a refund?
Yes! Most room reservations are refundable provided that you cancel prior to the hotel's cancellation deadline, which in most cases is within 24 or 48 hours of check in. If you booked a non-refundable reservation, it might still be possible to cancel it and be given a refund within a 24-hour period of booking. Add dates, click "Search", then use the "fully refundable" filter to view the best deals available near Hell's Gate National Park.
