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Quality Inn Downtown Helen

2.5 star property
Hotel with free breakfast, a quick walk to Unicoi State Park

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Quality Inn Downtown Helen

Desk, iron/ironing board, rollaway beds, free WiFi
Front of property
Free daily continental breakfast
Lobby
Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
The price is S$94
Price available on 18/11/2024
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
TV
Shower/bath combination
Private bathroom
Hairdryer
Microwave
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
TV
Shower/bath combination
Private bathroom
Hairdryer
Microwave
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
TV
Shower/bath combination
Private bathroom
Hairdryer
Microwave
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
TV
Shower/bath combination
Private bathroom
Hairdryer
Microwave
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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The price is S$90
includes taxes & fees
11 Nov - 12 Nov
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About the area

Map
15 Yonah St, Helen, GA, 30545

What's nearby

  • Charlemagne's Kingdom - 2 min walk
  • Helen Arts & Heritage Center - 6 min walk
  • Unicoi State Park - 8 min walk
  • Helen Festhalle - 11 min walk
  • Helen Tubing & Helen Water Park - 3 min drive

Restaurants

  • ‪Bigg Daddy S Restauran - ‬15 min walk
  • ‪Cowboys & Angels - ‬6 min walk
  • ‪Hofbrauhaus Restaurant - ‬5 min walk
  • ‪Troll Tavern - ‬6 min walk
  • ‪Spice 55 - ‬3 min drive

About this property

Quality Inn Downtown Helen

Hotel near Unicoi State Park
Located close to Raven Cliffs Falls and Anna Ruby Falls, Quality Inn Downtown Helen provides free continental breakfast and a fireplace in reception. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Motorhome/coach/lorry parking, a computer station and a 24-hour front desk
  • A vending machine, a TV in reception and coffee/tea in reception
  • Guest reviews say great things about the helpful staff and location
Room features
All guest rooms at Quality Inn Downtown Helen offer comforts, such as air conditioning, as well as Guests reviews speak well of the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch TVs with cable channels
  • Mini fridges, microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 December:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 40, per pet, per day, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 14 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have any lifts
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Helen
Quality Inn Helen
Quality Inn Helen Hotel Helen
Quality Downtown Helen Helen
Quality Inn Downtown Helen Hotel
Quality Inn Downtown Helen Helen
Quality Inn Downtown Helen Hotel Helen

Frequently asked questions

Is Quality Inn Downtown Helen pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 14 kg per pet. There's a deposit of USD 50.00 per stay and a fee of USD 40 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Quality Inn Downtown Helen?

As of 2 Nov,2024, prices found for a 1-night stay for 2 adults at Quality Inn Downtown Helen on 18 Nov,2024 start from S$94.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn Downtown Helen?

Self-parking is free at this property.

What time is check-in at Quality Inn Downtown Helen?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Quality Inn Downtown Helen?

Checkout is at 11 AM.

Where is Quality Inn Downtown Helen located?

Situated in the mountains, this hotel is within 1 mi (2 km) of Unicoi State Park and Chattahoochee National Forest. Anna Ruby Falls and Raven Cliffs Falls are also within 9 mi (15 km).

Quality Inn Downtown Helen Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 294 out of 871 reviews" "
Rating 8 - Good. 271 out of 871 reviews" "
Rating 6 - Okay. 151 out of 871 reviews" "
Rating 4 - Poor. 82 out of 871 reviews" "
Rating 2 - Terrible. 73 out of 871 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Pamelia

Travelled with family
Liked: Staff & service
Good location. Outside access so can park right in front of room. Old facility that could use some TLC. But it appears that some rooms were being remodeled. Pool was being repaired. Nothing special here but nothing bad either. Very friendly staff.
Stayed 2 nights in Oct 2024

2/10 Terrible

Razvan

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty
Stayed 1 night in Sep 2024

10/10 Excellent

Sharlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great and even the night concierge turned on the waffle maker for us eat since all the restaurants where closed.
Stayed 1 night in Oct 2024

8/10 Good

Neal

Liked: Staff & service
Disliked: Amenities
If you’re looking for a no frills place to stay that is clean this is the place. Honestly it’s location sells itself.
Stayed 2 nights in Oct 2024

8/10 Good

Peggy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Older property Reasonable price Close to everything
Stayed 1 night in Oct 2024

2/10 Terrible

Monika

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
Old facility. The owner, at the very least should grab a paint brush and some paint, inside and out. Holes in the sheet rock. Live water damage leaking from the wall. The smoke detector had a paint bag on it. Holes in the entrance door to the room. Curtains were falling of the curtain rod. Need I say any more!
Stayed 2 nights in Oct 2024

6/10 Okay

Heather

Stayed 2 nights in Sep 2024

2/10 Terrible

Ma.cristina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy mala porque me cobraron 28 dolares mas ,no tenian mi habitacion ,cuando yo pedi una habitacion accessible porque tengo una persona en silla de ruedas y me estaban dando una habitacion en el segundo piso y no cuentan con elevador asi que exijo mi 28 dolares para atras porque yo hice reservacion para una habitacion planta abajo .
Stayed 1 night in Sep 2024

2/10 Terrible

Mashallah

Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown area, great time to be in Helen...Oktoberfest.
Stayed 1 night in Sep 2024

8/10 Good

Tomas

Stayed 1 night in Sep 2024

10/10 Excellent

dennis

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Steve

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a terrible experience at the Quality Inn in Helen, GA. Unfortunately, I discovered bed bugs in my room and immediately informed the hotel staff. Shockingly, they simply responded with "okay" and did nothing to address the issue or offer a solution. There was no apology, no offer to change rooms, and no attempt to rectify the situation. This level of service is completely unacceptable. I will never stay here again and wouldn't recommend this hotel to anyone.
Stayed 2 nights in Sep 2024

8/10 Good

Mariea

Stayed 1 night in Aug 2024

2/10 Terrible

Mary

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Because it had a pool I booked this hotel. The pool was closed. It did not say that on the the website. I had two very disappointed children.
Stayed 1 night in Aug 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service
They were updating the property so it was in a state of flux. The staff was courteous and respectful. Bathroom was a little small but meet our needs.
Stayed 2 nights in Aug 2024

4/10 Poor

Adam

Liked: Staff & service
Disliked: Cleanliness
The staff was very kind, and friendly. I booked a non-smoking room. When first entering the room, there was a faint cigarette smoke odor. A little while later, the room started smelling like smoke, pretty strongly. I noticed it seemed to be coming in from the outside, from the air-conditioner. I called the front desk, to let them know, because I do not smoke, and I did not want to be charged a fee for the room smelling like smoke. A staff member came to my room to see what I was talking about, and she said she smelled it also. at first I thought somebody was probably smoking right outside of my door, but I never saw anybody doing so. I then noticed they have a designated smoking area outside, which was across from my room. every time I would notice the smoke getting bad again, I would look out and see that people were out there smoking in that area. I'm assuming the smoke is drawn in from the air conditioning unit. It made it very hard to sleep, and I ended up having to sleep in the bed furthest from the air conditioning unit, because my sinuses were getting extremely irritated, as well as getting a sore throat from the smoke. I ultimately had to sleep on my side, facing away from the air-conditioner. I'm not sure where the smoking rooms are on the property, but I definitely feel that the non-smoking rooms should be on the other side of the property, away from the designated smoking area. I woke up very unrested, with my sinuses and throat feeling very irritated.
Stayed 1 night in Aug 2024

6/10 Okay

Pam

Stayed 3 nights in Aug 2024

8/10 Good

Janet L

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We spend two nights. It was comfortable but air conditioning was ok to us. During night. Woke up sweat of air condition seems not working right. Daytime was good Lobby room was nice. Otherwise we enjoyed stay there
Stayed 2 nights in Aug 2024

2/10 Terrible

Latisha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a two night stay at this hotel and I was not impressed. There was rust in the bathroom tub, some white stuff all of the chair, curtains, carpet. There was no cover on the outlets. The lights didn’t work, refrigerator had an awful smell. We stayed 1 night and my husband woke up unable to move due to the bed being terrible. We went to the front desk and advised that we would not be staying for another night and asked for a refund. The manager Nikki told us that since we booked it through a 3rd party we had to contact them. We contacted our 3rd party who advised that the hotel had to be reached to notify of the refund request and approve it. They tried multiple times to reach the hotel and every time she would answer and hang up. They even asked us to go to the front desk and let them know about the call. While standing there she answered the call, said that she had to place them on hold and hung up on them. We checked out that morning and the company advised that they would escalate the matter and try to contact them. 5 days later and they contacted me to say that unfortunately they couldn’t be reached and therefore no refund would be granted. Awful customer service, would not recommend this place to anyone. If you’re staying in Helen, stay somewhere else.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jezabel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2024

4/10 Poor

Lyn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room stunk like sh.. moved us to another room it was satisfactory but charges extra charges for no reason will not return
Stayed 2 nights in Aug 2024

10/10 Excellent

Eva

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Not super clean but comfortable bed. Breakfast was ok super sweet and kind staff at the front desk. Very helpful and friendly
Stayed 1 night in Aug 2024

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
Was a terrible experience at quality in hotel in helen ga .me and my wife, My wife was talking shower and the slower tub and was clog right after starting sewer smells coming from the toilet we can stand up inside the smell was so strong. So they changed us room for another everything was fine but in the morning my wife woke me up she filled something in her arm and terrible surprise it was our nightmare a bedbug. I wen to check out i talk to the manager and he apologized so please they need to do something .
Stayed 1 night in Aug 2024

8/10 Good

Walter

Liked: Staff & service
The staff was very nice and extremely helpful.
Stayed 2 nights in Aug 2024