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Highley Manor

3.0 star property
Hotel with free breakfast, near Ardingly Reservoir

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January 2025

Photo gallery for Highley Manor

View from room
Exterior
Premium bedding, desk, cots/infant beds, free WiFi
Lobby
Indoor wedding

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite

View from room

Junior Suite

Highlights

Flat-screen TV
Separate bedroom
Premium bedding
Shower/bath combination
Private bathroom
Electric kettle
Digital channels
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Premium bedding, desk, cots/infant beds, free WiFi

Classic Double Room, 1 Double Bed

Highlights

Flat-screen TV
Premium bedding
Shower/bath combination
Private bathroom
Electric kettle
Digital channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double Room, 2 Double Beds

Premium bedding, desk, cots/infant beds, free WiFi

Family Double Room, 2 Double Beds

Highlights

Flat-screen TV
Premium bedding
Shower/bath combination
Private bathroom
Electric kettle
Digital channels
Desk
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Barrington Lodge
Free WiFi
Parking available
7.0 out of 10, Good, (357)
The price is S$77
includes taxes & fees
21 Nov - 22 Nov
Barrington Lodge
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About the area

Map
Crawley Lane, Haywards Heath, England, RH17 6LA

What's nearby

  • Tulley's Farm - 7 min drive
  • K2 Crawley Leisure Center - 9 min drive
  • Wakehurst Place - 9 min drive
  • Hawth Theatre - 10 min drive
  • Tilgate Park - 17 min drive

Getting around

  • Haywards Heath Balcombe Station - 4 min drive
  • Gatwick Airport (LGW) - 15 min drive

Restaurants

  • ‪Moto Pease Pottage Forecourt - ‬8 min drive
  • ‪The Victory Inn - ‬7 min drive
  • ‪The Black Swan Pub & Restaurant - ‬8 min drive
  • ‪Half Moon Inn - ‬3 min drive
  • ‪The Jolly Tanners - ‬7 min drive

About this property

Highley Manor

Hotel near Ardingly Reservoir
Located close to Tilgate Park and Wakehurst Place, Highley Manor provides free full breakfast, a terrace and a garden. In addition to a fireplace in reception and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • Barbecues, luggage storage and a front desk safe
  • Wedding services, 5 meeting rooms and a banquet hall
Room features
All guest rooms at Highley Manor feature comforts, such as premium bedding, in addition to
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Flat-screen TVs with digital channels
  • Cots/infant beds, daily housekeeping and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7 AM to 9 AM
  • A bar/lounge

Family friendly

  • Cot (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

More

  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 10 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for GBP 14.0 per stay

Payment types at the property

Important information

Optional extras

  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 14.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Highley Manor Hotel Haywards Heath
Highley Manor Hotel
Highley Manor Haywards Heath
Highley Manor
Highley Manor Hotel
Highley Manor Haywards Heath
Highley Manor Hotel Haywards Heath

Frequently asked questions

Is Highley Manor pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of GBP 15.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Highley Manor?

Self-parking is free at this property.

What time is check-in at Highley Manor?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Highley Manor?

Checkout is at 10 AM.

Where is Highley Manor located?

Situated in Haywards Heath, this hotel is 1.7 mi (2.8 km) from Ardingly Reservoir and 1.9 mi (3.1 km) from Tilgate Park. Nymans and Borde Hill Garden are also within 6 mi (10 km). Haywards Heath Balcombe Station is 26 minutes by foot.

Highley Manor Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 99 out of 245 reviews" "
Rating 8 - Good. 89 out of 245 reviews" "
Rating 6 - Okay. 31 out of 245 reviews" "
Rating 4 - Poor. 20 out of 245 reviews" "
Rating 2 - Terrible. 6 out of 245 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Keith

Travelled with group
Liked: Staff & service
Xmas party venue
Went for a Christmas party and stayed over. Meal was very good. Bar prices ok for draught beers and wines but spirits drain the wallet. Disco entertainment kept the dancers happy. The hotel itself though is very tired and needs spending on. Furniture and decor outdated. Rooms strangely arranged in shape. The first room I was incorrectly shown to had a dirty tissue on the floor so poorly cleaned. The host Igor was happy to relocate me to the room I had booked. I wouldn't tell people to stay away but call in the "offie" on your way !
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I
A place with character. I felt very welcome! Breakfast is cooked to order.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely old building with beautiful character. A comfortable nights sleep and Great breakfast. Thanks
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Shabby and in need of refurbishment. The few staff we met were helpful and friendly but our room was disappointing. Upper windows opened just a crack - had to stand on a chair to achieve even that. Bedding and towels were clean but bathroom floor, corners and nooks and crannies were all grubby. Shower and loo squeezed into a tiny cupboard and the shower was pitiful. Mirror fixed in the wardrobe with gaffer tape - altogether lacking love and attention. The only positive was a good and plentiful breakfast, well cooked and served by friendly staff. A potentially impressive building in a peaceful, beautiful setting but I couldn’t recommend it.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

6/10 Okay

Alison

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Mixed feelings
We just had a one night stay. We found the staff friendly and breakfast was fine. Hotel could do with updating, our ensuite had a lot to be desired. Beds were clean and comfortable.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt old England in this property. I loved the history and setting. Well worth spending a night here.
Stayed 1 night in Oct 2019

8/10 Good

Felice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great spot to spend the nite ~ 15 mins to Gatwick
Stayed 1 night in Sep 2019

2/10 Terrible

Adam

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff made derogatory comments about Expedia and the amount of money the hotel was paid when customers booked through Expedia. There was no restaurant even though the website advertised 'fine dining'. And although my booking was clearly for 2 beds in one room as confirmed by Expedia the hotel were adamant that this had not been communicated to them by the booking agent
Stayed 2 nights in Aug 2019

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised
Sceptical when we booked, how could such a property be good value for money in such a great location for Gatwick, I must admit to expecting Fawlty Towers but my fears were soon allayed. If you want a glass and chrome airport Hotel this place isn't for you, it is a beautiful old manor house in a fabulous location which oozes charm and character. A warm welcome, none of the hassle of big Hotels, easy parking and a few steps to a large bedroom,massive bathroom and what a pleasure to be able to open the windows rather than an air conditioned box. Bed comfortable and water piping hot in the bathroom. No noise as the location is idyllic. Excellent freshly cooked breakfast to order,served in an elegant dining room. Sure the place shows the patina of its age but isn't that what you would expect from an old manor house. Will stay again when next in the area
Stayed 1 night in Aug 2019

8/10 Good

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a lovely setting for an hotel. Loved the doors that I could fully open when it was so hot.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Poor Check in Service. Emails clearly stated check in was from 3pm to Midnight. Attempted all day to phone and confirm this as was going to arrive very late, but only got an answerphone. The call was not returned. Arrived at 11.30, found the hotel closed up for the night with instructions to phone the night manager. Same as during day, no answer despite repeated phone calls. Unable check in a result. Nightmare! Very disappointed. If check in times had been a problem, we could have amended our plans. However, an email confirming check in times and an inability to be able to check this, despite numerous attempts, made it impossible to plan properly.
Stayed 1 night in Jul 2019

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highley Recommended
Beautiful location, close to Gatwick (20min drive with traffic), feels like it has some history. Staff were very welcoming and kind. Beds were comfy, rooms clean, breakfast was well presented and tasty. We walked 1 mile through countryside to Half Moon Inn for dinner and it was perfectly British and well worth the adventure. Will stay again.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Very helpful staff, comfortable rooms, clean. Not the easiest place to find.
Stayed 1 night in Jul 2019

8/10 Good

Richard

Liked: Staff & service, room comfort
Good comfy beds and the breakfast and service were excellent. Hotel rooms a little dated in places, shower could be updated. Very good overs though.
Stayed 1 night in Jul 2019

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Stephen.
Sore point first, restaurant was closed and had been since April, web sites do not reflect this. Check in was great Kim a happy smiley young lady made me feel very welcome and has a great sense of humour. Jim the accountant another great staff member again made my stay brilliant, good fun and we had some great chats. The hotel has great potential with a bit of investment and marketing it would be fantastic. Debra thank you for a great stay, your staff are a credit to you and the Hotel. I look forward to staying again next time I am in the area.
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service
It had character but was a little worn.No record of booking on arrival.
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The breakfasts were delicious and the staff were friendly. Our room was not as described on Expedia it was only 15squ and the bathroom and toilet were less than 2squ our heater in our room was not working. We were really looking forward to our stay and were sadly disappointed.
Stayed 2 nights in Jun 2019