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Best Western The Grand Hotel Hartlepool

3.0 star property
Eco-certified hotel with 24-hour front desk and restaurant

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Best Western The Grand Hotel Hartlepool

Bar (on property)
Ballroom
Property entrance
Bar (on property)
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Parking available
    Parking available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
The price is S$108
includes taxes & fees
6 Oct - 7 Oct
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Single Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Single Beds, Non Smoking

Highlights

Heating
Free cots/infant beds
Rainfall showerhead
Hairdryer
Private bathroom
Deep-soaking bath
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 Single Bed, Non Smoking

Highlights

Heating
Free cots/infant beds
Rainfall showerhead
Hairdryer
Private bathroom
Deep-soaking bath
Coffee/tea maker
Cable/satellite channels
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
Free cots/infant beds
Rainfall showerhead
Hairdryer
Private bathroom
Deep-soaking bath
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
Free cots/infant beds
Rainfall showerhead
Hairdryer
Private bathroom
Deep-soaking bath
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Bathroom

Suite, 1 Double Bed, Non Smoking

Highlights

Heating
Free cots/infant beds
Rainfall showerhead
Hairdryer
Private bathroom
Deep-soaking bath
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Superior Room, 1 Double Bed, Non Smoking

Highlights

Heating
Free cots/infant beds
Rainfall showerhead
Hairdryer
Private bathroom
Deep-soaking bath
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 1 Double Bed

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Exterior
The Marine Hotel
Free WiFi
Restaurant
Breakfast available
Bar
8.4 out of 10, Very good, (221)
The price is S$146
includes taxes & fees
29 Sept - 30 Sept
The Marine Hotel

About the area

Map
Swainson Street, Hartlepool, England, TS24 8AA

What's nearby

  • Hartlepool Maritime Experience - 10 min walk
  • Monkey Statue - 17 min walk
  • Seaton Carew Beach - 8 min drive
  • Teesside University - 18 min drive
  • Riverside Stadium - 20 min drive

Getting around

  • Hartlepool Station - 5 min walk
  • Durham (MME-Teesside Intl.) - 45 min drive

Restaurants

  • ‪The Showroom - ‬2 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪The Ward Jackson - ‬4 min walk
  • ‪Juniper Lounge - ‬5 min walk

About this property

Best Western The Grand Hotel Hartlepool

Eco-certified hotel in the city centre
Dry cleaning/laundry services, a bar and conference space are just a few of the amenities provided at Best Western The Grand Hotel Hartlepool. The on-site British cuisine restaurant, The Grand Reastaurant, offers breakfast and dinner. Stay connected with free in-room WiFi.
Other perks include:
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and concierge services
  • A banquet hall, wedding services and a ballroom
  • Smoke-free property, a lift and coffee/tea in reception
Room features
All guest rooms at Best Western The Grand Hotel Hartlepool offer comforts, such as 24-hour room service, in addition to
Extra amenities include:
  • Bathrooms with rainfall showers or deep-soaking baths plus free toiletries and hairdryers
  • Free infant beds, cable channels and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 3 per day)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: GBP 9.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Grand Reastaurant

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 9.50 per person
  • Self-parking fee: GBP 3.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Best Western Grand Hotel Hartlepool
Best Western Grand Hartlepool
Best Western Grand Hotel
Best The Hartlepool Hartlepool
Best Western The Grand Hotel Hartlepool Hotel
Best Western The Grand Hotel Hartlepool Hartlepool
Best Western The Grand Hotel Hartlepool Hotel Hartlepool

Frequently asked questions

Is Best Western The Grand Hotel Hartlepool pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western The Grand Hotel Hartlepool?

As of 28 Sept,2024, prices found for a 1-night stay for 2 adults at Best Western The Grand Hotel Hartlepool on 6 Oct,2024 start from S$107.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western The Grand Hotel Hartlepool?

Self-parking is available for GBP 3.00 per day.

What time is check-in at Best Western The Grand Hotel Hartlepool?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Best Western The Grand Hotel Hartlepool?

Checkout is at 11 AM.

Where is Best Western The Grand Hotel Hartlepool located?

Located in the heart of Hartlepool, this eco-certified hotel is within a 10-minute walk of Victoria Park, Hartlepool Maritime Experience, and Museum of Hartlepool. Monkey Statue and Ward Jackson Park are also within 2 miles (3 km). Hartlepool Station is 5 minutes by foot.

Best Western The Grand Hotel Hartlepool Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 54 out of 234 reviews" "
Rating 8 - Good. 99 out of 234 reviews" "
Rating 6 - Okay. 45 out of 234 reviews" "
Rating 4 - Poor. 19 out of 234 reviews" "
Rating 2 - Terrible. 17 out of 234 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Andrea

Stayed 2 nights in Aug 2024

6/10 Okay

John

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
When we arrived at room,the tv didnt work, changed remote control 4 times, seemed like it was working, then it stopped again, in the end just left it,
Stayed 1 night in Aug 2024

6/10 Okay

Darren

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, staff very professional and helpful, room was excellent, no problems with check in and check out. Would definitely stay at this Hotel again.
Stayed 1 night in Jun 2024

4/10 Poor

Paul

parking very bad & restaurant was Indian only
Stayed 2 nights in Jun 2024

8/10 Good

craige

Liked: Cleanliness, staff & service, property conditions & facilities
Always wanted to stay in the grand hotel and I thought it was wonderful
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Victorian hotel which is well maintained inside. Large rooms and bathroom with loads of hot water. Staff helpful. Limited unsecured car parking. No air conditioning. Noisy seagulls which may cause issues for light sleepers.
Stayed 3 nights in Jun 2024

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faceless checkinj
Having computer check, defeats the objective of personal and human service. Especially when they don’t work and there are no staff present and no way to contact anyone Bring back the human contact
Stayed 3 nights in Jun 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sensational stay, I’d highly recommend.
Stayed 1 night in Jun 2024

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

derek

Liked: Staff & service
Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Ryan

Stayed 1 night in May 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and convenient
Stayed 2 nights in May 2024

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very nice room was lovely and clean
Stayed 2 nights in May 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As said above amazing gorgeous massive hotel !
Absolutely beautiful hotel !!! Hotel so lovely and very friendly and helpful , just been refinished and stunning hotel room absolutely massive !lush breakfast ! Ideal location for shops restaurants and pubs ! Beautiful Marina 5 mins drive Will definitely be going back and Would definitely recommend 100%
Stayed 1 night in May 2024

10/10 Excellent

Jon

Stayed 2 nights in May 2024

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing
Stayed 1 night in May 2024

2/10 Terrible

Astrid

Stayed 2 nights in May 2024

2/10 Terrible

SHIRLEY

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.

6/10 Okay

Maxine

Travelled with family
Liked: Cleanliness, property conditions & facilities
The grand
The hotel has recently reopened after a refurb and is lovely .. we was attending a family funeral and asked if we could check in at 2.45 and was told no .. the hotel was empty with it just reopening so there was no reason that we couldn’t have our room 15 minutes early .. the rooms are decorated lovely we booked a double bed but it didn’t look like a double but was rushing to get to the funeral so didn’t ask .. the breakfast was lovely and the Mumbai restaurant is well worth a visit … I’d definatley stay again
Stayed 1 night in May 2024

2/10 Terrible

AMAR

Stayed 1 night in Apr 2024

2/10 Terrible

brett

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
I didnt stay as i left the first night due to the condition of the room, the hotel are happy to give me a refund but expedia cant get hold of the hotel (which we can after 2 mins every time) and therefore will not allow the refund. Its been a nightmare.
Stayed 3 nights in Mar 2024