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Best Western Hartford Hotel & Suites

2.5 star property
Hotel in Hartford with free breakfast and fitness centre

Choose dates to view prices

Photo gallery for Best Western Hartford Hotel & Suites

Exterior
BBQ/picnic Area
Reception
Lobby lounge
Premium bedding, pillow-top beds, in-room safe, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is S$161
includes taxes & fees
13 Jul - 14 Jul

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Sofa bed - king
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Sofa bed - king
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Sofa bed - king
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Sofa bed - king
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Sofa bed - king
Premium bedding
  • Sleeps 4
  • 1 King Bed

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About the area

Map
185 Brainard Rd, Hartford, CT, 06114

What's nearby

  • Connecticut Convention Center - 3 min drive - 3.9 km
  • Trinity College - 4 min drive - 3.2 km
  • Bushnell Park - 4 min drive - 4.6 km
  • XL Center - 4 min drive - 4.9 km
  • Xfinity Theatre - 5 min drive - 6.0 km

Getting around

  • Hartford Union Station - 9 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 19 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Chez Est - ‬2 min drive
  • ‪Popeyes Louisiana Kitchen - ‬4 min drive
  • ‪Wendy's - ‬14 min walk
  • ‪Franklin Giant Grinders Pizza - ‬2 min drive

About this property

Best Western Hartford Hotel & Suites

Hotel near Xfinity Theatre
Consider a stay at Best Western Hartford Hotel & Suites and take advantage of a free breakfast buffet, a terrace and a garden. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in reception.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with pool umbrellas
  • Free self-parking
  • Express check-out, tour/ticket information and a TV in reception
  • Luggage storage, ATM/banking services and a vending machine
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 129 rooms have comforts, such as premium bedding and first-run films, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses and sofa beds
  • Bathrooms with hydromassage showers and deep-soaking baths
  • 42-inch LED TVs with premium channels and first-run films
  • Fridges, microwaves and free infant beds

Languages

English, Spanish

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  • Pet-friendly
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7.4 out of 10, Good, 1,011 reviews
The price is S$143
includes taxes & fees
13 Jul - 14 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 920 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (89 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free cot
  • Hypo-allergenic bedding
  • King sofa bed
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 September to 24 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Holiday Inn Express Convention Center Hotel Hartford Area
Holiday Inn Express Hartford Convention Center Area
Best Western Hartford Hotel
Best Western Hartford
Holiday Inn Hartford
Holiday Inn Express Hotel Hartford
Hartford & Suites Hartford
Best Western Hartford Hotel & Suites Hotel
Best Western Hartford Hotel & Suites Hartford
Best Western Hartford Hotel & Suites Hotel Hartford

Frequently asked questions

Does Best Western Hartford Hotel & Suites have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM to 8:00 PM. The swimming pool is closed seasonally each year from September 1 until May 24.

How much does it cost to stay at Best Western Hartford Hotel & Suites?

As of 2 Jul, 2025, prices found for a 1-night stay for 2 adults at Best Western Hartford Hotel & Suites on 13 Jul, 2025 start from S$160.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Hartford Hotel & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Hartford Hotel & Suites?

Self-parking is free at this property.

What time is check-in at Best Western Hartford Hotel & Suites?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Hartford Hotel & Suites?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Hartford Hotel & Suites located?

Located in South Meadows, this hotel is within 3 miles (5 km) of Colt Park, Webster Theater and Wethersfield Cove Park. Trinity College and Hartford Hospital are also within 3 miles (5 km).

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Best Western Hartford Hotel & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 415 out of 1001 reviews
Rating 8 - Good. 231 out of 1001 reviews
Rating 6 - Okay. 162 out of 1001 reviews
Rating 4 - Poor. 105 out of 1001 reviews
Rating 2 - Terrible. 88 out of 1001 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for an overnight, slightly dated rooms but nothing noteworthy
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony David

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel quiet, clean and nice rooms
Stayed 3 nights in Jun 2025

10/10 Excellent

Mary

Great place
Stayed 1 night in Apr 2025

10/10 Excellent

irelis

Liked: Cleanliness, staff & service, property conditions & facilities
First time in Best Western it was a good stay I will book with them again
Stayed 1 night in May 2025

6/10 Okay

Naima

Liked: Staff & service
Random stay after a flight diversion. It was fine. Surprisingly nice shampoo/lotion
Stayed 1 night in Jun 2025

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac in the room and bed was acceptable comfort wise
Stayed 3 nights in Jun 2025

10/10 Excellent

Yelena

Great experience all Round
Stayed 1 night in May 2025

8/10 Good

Lezette

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Syngen

Liked: Cleanliness, amenities, property conditions & facilities
Customer service was fantastic
Stayed 3 nights in May 2025

4/10 Poor

Jonathan A

Disliked: Cleanliness, property conditions & facilities
This was an interesting stay for a family of 4, with two kids under 10. The property could use a significant refresh. The rooms were quiet but musty. Several outlets werent working, and the bathroom lights had some sort of eco bulbs in them that flashed every time they turned on. Suite
Stayed 1 night in Jun 2025

8/10 Good

Katherine

Liked: Property conditions & facilities
Found dead roach in bathroom, other than that a fairly fine stay.
Stayed 6 nights in May 2025

10/10 Excellent

Rudolf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, great staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
For a one night stay in a pinch, it was perfect. The room was clean, the shower was nice, amenities including breakfast were provided and the staff was good to us as well. The area may look sketchy because it is near the highway, but overall I’d totally stay here again and recommend anyone who is looking to stay for a night or two to do the same.
Stayed 1 night in May 2025

6/10 Okay

Folake

Liked: Cleanliness, staff & service
It is a good place
Stayed 1 night in Apr 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

2/10 Terrible

AnnMarie

Disliked: Cleanliness, property conditions & facilities
It sucks
The floor is tilted by an inch and a half, the toilet tilts and is a hazard for children and elder
Measure the tilt here
Stayed 1 night in Jun 2025

6/10 Okay

Mary

Disliked: Cleanliness
Upon arrival, we noticed fleas on the bed that must have been left by a previous guest’s dog. I showed a video to the woman working the front desk, and she immediately moved us. She was phenomenal, and super kind. I hated that only the sheers opened and closed, and not the regular curtains. It was impossible to block out the city light. The breakfast was better than expected.
Stayed 1 night in Jun 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anthony and Manager and cleaning staff where very Professional in taking Care of Any issues for the customers staying in this Best Western Thank you! cozie60@gmail.com
Stayed 3 nights in May 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Feb 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Room was clean, looked newly painted, remodeled. Refrigerator and microwave worked and were clean. Beds were very comfortable and room was very quiet. Elevator was quick. 24 hour coffee was good. Breakfast was okay. Zero complaints. Would stay again.
Stayed 3 nights in Apr 2025

2/10 Terrible

Makayla

Disliked: Cleanliness, amenities, property conditions & facilities
When I originally checked in the individual that checked me in was super nice and attentive after me and my husband got into her room my husband went to the bathroom and saw hair all up and down the walls that was not mine or his I immediately went to the front desk And requested a new room which was fine but the the hotel elevator sub flooring is clearly damaged and it’s sagging
Stayed 1 night in Jun 2025

8/10 Good

Suzanne

Great room. Just Wish they had a microwave in the room or ice machine closer. Like it was only on the 8th floor, other than that great
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Convenience to Hartford
Stayed 1 night in Mar 2025

2/10 Terrible

RENEE

Disliked: Amenities, property conditions & facilities
Not clean
Stayed 2 nights in May 2025