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The Five Residences Hanoi

4.0 star property
Hotel connected to a shopping centre in Ba Dinh with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Five Residences Hanoi

Indoor pool
Indoor pool
Front of property
Premium bedding, pillow-top beds, in-room safe, individually furnished
Dining

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Apartment, 1 Bedroom

Bathroom

Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Smart TV
Pillow menu
Pillow-top bed
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms

Living area

Apartment, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Smart TV
Pillow menu
Pillow-top bed
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Apartment, 2 Bedrooms

Living area

Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Smart TV
Pillow menu
  • 85 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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9.4 out of 10, Exceptional, (112)
The price is S$122
includes taxes & fees
23 Nov - 24 Nov
Oakwood Residence Hanoi
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About the area

Map
343 345 DOI CAN STREET, Hanoi, 10000

What's nearby

  • Embassy of Japan - 4 min walk - 0.4 km
  • Lotte Center Hanoi - 10 min walk - 0.9 km
  • West Lake - 17 min walk - 1.5 km
  • Ho Chi Minh Mausoleum - 2 min drive - 2.2 km
  • Hoan Kiem Lake - 6 min drive - 5.0 km

Getting around

  • Hanoi Railway Station - 11 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 31 min drive

Restaurants

  • ‪Cafe Tòte - ‬3 min walk
  • ‪Sente - ‬4 min walk
  • ‪Bia Thu Hằng 228 Đội Cấn - ‬4 min walk
  • ‪The Coffee House - ‬1 min walk
  • ‪The Barrel - ‬4 min walk

About this property

The Five Residences Hanoi

Upscale hotel near West Lake
At The Five Residences Hanoi, you can look forward to a free breakfast buffet, a shopping centre on-site and a coffee shop/cafe. Indulge in a massage, a body wrap and a body scrub at LEDA Spa, the on-site spa. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An indoor pool and a children's pool
  • Free valet parking
  • A round-trip airport shuttle (surcharge), tour/ticket information and coworking spaces
  • A 24-hour front desk, a lift and concierge services
Room features
All 116 individually furnished rooms include comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
  • 2 bathrooms with hydromassage showers and designer toiletries
  • 57-inch Smart TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Children's pool
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Hair salon
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,153 square feet of conference space
  • 24-hour business centre
  • Coworking space

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Accessible shuttle
  • Hardwood flooring in room
  • Hospital bed
  • Lift (140 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 57-inch smart TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Hob
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Restaurant dining guides
  • Rice cooker
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 800000.0 per day.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 1000000 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: VND 800000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Five Residences Hanoi Hotel
The Five Residences Hanoi HANOI
The Five Residences Hanoi Hotel HANOI

Frequently asked questions

Does The Five Residences Hanoi have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM to 10:00 PM.

Is The Five Residences Hanoi pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Five Residences Hanoi?

Valet parking is free at this property.

What time is check-in at The Five Residences Hanoi?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at The Five Residences Hanoi?

Checkout is at noon.

Does The Five Residences Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 1000000 per vehicle applies.

Where is The Five Residences Hanoi located?

Located in Ba Dinh, this spa hotel is within 1 mile (2 km) of Embassy of Japan and West Lake. Hoan Kiem Lake is 2.7 mi (4.4 km) away.

The Five Residences Hanoi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 14 out of 18 reviews" "
Rating 8 - Good. 4 out of 18 reviews" "
Rating 6 - Okay. 0 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicasio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property for our 10 day vacation in Hanoi and we’re super happy to have found it as a five star residences hotel. The Five residences staff assisted us with transportation to and from the airport in a luxury resort Van. The staff greeted us on arrival and processed our check-in very expeditiously. Our 2 bedroom 2 bathroom apartment was spacious and extremely clean and comfortable. The kitchen in the apartment is very useful and allowed us to cook small meals. The gym, sauna, steam room, hot/cold water spa and a large swimming pool were certainly used by us as part of our end of day relaxation. Overall, I would highly recommend The Five Residences in Hanoi to anyone looking for an inexpensive apartment style accommodations. 5Stars
Stayed 9 nights in Oct 2024

10/10 Excellent

Hilary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five residences was amazing! Very clean rooms and facilities. We thoroughly enjoyed the steam room and sauna. Knowledgeable, warm and efficient staff! Located in a great place where you have access to local spots and large corporations depending on what you're looking for. I will certainly return and recommend to family and friends! Great job!
Stayed 3 nights in Jul 2024

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and so helpful. Accomodation was of high quality. Pool was cold but that was the only issue. Store for food was in the same block so super convenient.
Stayed 1 night in Jul 2024

10/10 Excellent

Regine Fernandez

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at The Five Residences. Staff spoke English which was very convenient and helpful. We were a family of 6 and one infant. They provided a baby cot without additional cost. Transportation was provided as requested (with additional cost) to pick us up and drop us off at the airport. Rooms were very clean and property was very safe. The breakfast buffet was also amazing and staff were very accommodating and friendly. If you're looking for a VIP experience while staying in Hanoi, this is the place to be! Thank you, Five Residences for an awesome stay!
Stayed 4 nights in Jun 2024

10/10 Excellent

YASUHIRO, Shanghai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5人家族のベトナム旅行で、使わせて頂きました。旧市街の中のホテルは周りが騒がしすぎで、このホテルは駐在員向けのSAとしても利用されていて、とても落ち着いた静かな施設でした。 朝食も美味しかったです、特にオムレツが絶品でしたね！ 市街地には車で15〜20分くらいですが、500円程度でとても安く気になる値段ではなく、タクシー乗りまくった旅行でした！ ハノイに駐在する時はぜひ使わせていただきます。
Stayed 3 nights in Oct 2024

10/10 Excellent

Saeko

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Dear Ms. Mai to 六日間子供連れで滞在しましたが大満足です。部屋はとても清潔で施設は新しく、エントランスに入るといい香りがしました。朝食ブッフェは滞在期間中、毎朝メニューが違いとても楽しめました。朝6時から夜の10時までプールとジャグジーが使え、観光の合間に楽しみました。ホテルの下に小さいスーパーがあり便利です。カフェも併設されているのでベトナムコーヒーもすぐ飲めます。周辺は少し歩くと大通り、旧市街まではタクシーで15分ほとです。ホテルに比べると目の前の通りはあまり綺麗ではないですが歩ける距離に食べる所もたくさんあります。スタッフの方もみなさんとても親切で気持ちのいい旅になりました。ありがとうございました。
Stayed 5 nights in Aug 2024

10/10 Excellent

JUNGHUN

Stayed 1 night in Aug 2024

10/10 Excellent

Jay

Stayed 4 nights in Jul 2024

8/10 Good

CHIKYU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

SANGHOON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
계속 동남아쪽을 여행중 하노이에선 많이 아파서 고생을 좀 했습니다. 시설이나 환경도 좋았지만 스텝들의 세심한 배려에 감사합니다.
Stayed 2 nights in Jun 2024

10/10 Excellent

Hiroki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Y

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service!
Stayed 11 nights in May 2024

10/10 Excellent

Hiromu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Kiyofumi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five Residence is the most confortable Hotel in Hanoi!
Stayed 4 nights in Mar 2024