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Hanoi Inner Hotel

3.5 star property
Relax by the lake or indulge in local culture - this hotel is perfect for exploring Hanoi's historic heart.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hanoi Inner Hotel

Lobby
Minibar, in-room safe, desk, soundproofing
Interior
View from room
City view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double or Twin Room, City View

Minibar, in-room safe, desk, soundproofing

Deluxe Double or Twin Room, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LCD TV
Hairdryer
Designer toiletries
Rainfall showerhead
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Family Quadruple Room, City View

Minibar, in-room safe, desk, soundproofing

Family Quadruple Room, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LCD TV
Hairdryer
Designer toiletries
Rainfall showerhead
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Double or Twin Room, City View

Minibar, in-room safe, desk, soundproofing

Honeymoon Double or Twin Room, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LCD TV
Hairdryer
Designer toiletries
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room, City View

Minibar, in-room safe, desk, soundproofing

Triple Room, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LCD TV
Hairdryer
Designer toiletries
Rainfall showerhead
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LCD TV
Hairdryer
Designer toiletries
Rainfall showerhead
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
No 19, Au Trieu Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 1 min walk
  • Hoan Kiem Lake - 6 min walk
  • Hanoi Old Town Night Market - 9 min walk
  • Thang Long Water Puppet Theatre - 9 min walk
  • Hanoi Opera House - 15 min walk

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

Restaurants

  • ‪Bánh Mỳ Mama - ‬1 min walk
  • ‪Phở Ấu Triệu - ‬1 min walk
  • ‪Quán Gốc Đa - ‬1 min walk
  • ‪Bánh Gối Lý Quốc Sư - ‬1 min walk
  • ‪La Place - ‬1 min walk

About this property

Hanoi Inner Hotel

Hotel near Hoan Kiem Lake
St. Joseph's Cathedral of Hanoi and Thang Long Water Puppet Theatre are located near Hanoi Inner Hotel, which provides dry cleaning/laundry services, a business centre and a restaurant. In addition to a snack bar/deli, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and babysitting (surcharge)
  • Smoke-free property, a 24-hour front desk and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hanoi Inner Hotel boast perks, such as fireplaces and air conditioning, in addition to amenities, such as free WiFi and computers.
Extra conveniences in all rooms include:
  • Rainfall showers, designer toiletries and hairdryers
  • 32-inch LCD TVs with cable channels and DVD players
  • Fridges, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Parking on site (VND 200,000 per night)
  • Onsite parking options include a carport

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • On the bay
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat

Room amenities

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Computer
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 250000.0 per night.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Self-parking fee: VND 200000 per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: VND 250000.0 per night
  • Credit card charges are subject to a surcharge of 4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Boutique Splendid Hotel
Splendid Boutique
Splendid Boutique Hotel
Splendid Star Boutique
Splendid Star Boutique Hanoi
Splendid Star Boutique Hotel
Splendid Star Boutique Hotel Hanoi
Splendid Star Hotel
Star Boutique Hotel
Hanoi Inner Hotel Hotel
Hanoi Inner Hotel Hanoi
Splendid Star Boutique Hotel
Hanoi Inner Hotel Hotel Hanoi
7S Hotel Splendid Star Boutique

Frequently asked questions

Is Hanoi Inner Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanoi Inner Hotel?

Self-parking is available for VND 200000 per night.

What time is check-in at Hanoi Inner Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hanoi Inner Hotel?

Checkout is at noon. Late check-out is available for a fee.

Does Hanoi Inner Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies.

Where is Hanoi Inner Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of St. Joseph's Cathedral of Hanoi, Hoan Kiem Lake and Hanoi Old Town Night Market. Thang Long Water Puppet Theatre and Dong Xuan Market are also within 15 minutes. Hanoi Railway Station is 16 minutes by foot.

Hanoi Inner Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 716 out of 1000 reviews" "
Rating 8 - Good. 168 out of 1000 reviews" "
Rating 6 - Okay. 72 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

7.0/10

Amenities

9.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

martha

Travelled with family
Liked: Cleanliness
Good price good location
Stayed 1 night in Jan 2025

6/10 Okay

Cielo

Location is perfect! staff are helpful and friendly. The hotel is kinda old though, no phone in the room so if u need something, you have to go down the reception’s area to request for it. Overall, its not a bad place to stay.
Stayed 2 nights in Jan 2025

8/10 Good

Debra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location for walking around
Stayed 1 night in Dec 2024

8/10 Good

Jussi

Liked: Cleanliness, staff & service
Good stay.
Stayed 4 nights in Dec 2024

2/10 Terrible

Kai

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot emphasize enough, DO NOT STAY HERE. This is the worst hotel service I have had in my life. There were bugs in the beds and the bathroom yet the staff did nothing about it. They did not give me a refund and were particularly rude when I brought up the issue. I would stay anywhere else. It’s disgusting and the service makes you want to never come back immediately. STAY SOMEWHERE ELSE
Stayed 3 nights in Dec 2024

8/10 Good

Barry

Stayed 2 nights in Nov 2024

4/10 Poor

Nerly

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed here for 5 nights because I had no choice and all hotels were booked til December. The location is great to many restaurants and shopping. The wify was terrible and cleaning not good either. I dealt with it cause I had no choice, then again it was ok cause I will leave at 7:00 and get home just to sleep. Would I stay here again is a big NO!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Paolo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel located in a street in the old quarter with lots of dining options. The staff is friendly and very helpful with tour and restaurant bookings.
Stayed 4 nights in Nov 2024

10/10 Excellent

Teresa Jean

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and kind. The hotel was centralized in the Old Quarter and walking distance to the lake and surrounding shopping areas and restaurants. We enjoyed our stay very much!
Stayed 8 nights in Oct 2024

10/10 Excellent

HILARY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lucy was very friendly and kind. If you want a comfortable hotel that is in the heart of things, this is for you. Rooms cleaned every day. Loved Hanoi. Amazing city.
Stayed 2 nights in Oct 2024

8/10 Good

Rhiannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all so lovely and very accommodating. They stored my luggage for hours and said it was no problem at all. The only thing I think they could improve on is the bedding, which was cleanish but could be nicer. Everything else was great
Stayed 2 nights in Oct 2024

2/10 Terrible

Eun kyung

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
First of all, not greeting at all when check in, no smiling, seemed they were busy with other things. The property described a roof top and city view, however there’s no roof top, top floor is for residential area, not city view either. All of sudden, hot water didn’t work at all, when we came back from touring with lots of sweat, due to humid weather, minibar fridge wasn’t working either, I wsa expecting literally cold drinks when I arrived the hotel from whole day tour. The building is quite old, most of them are EOL. I’ve never seen that room door operates by old school key, not a card. And the hotel provides only 2 bath towels only, not any other towels, no housekeeping service, no cleaning the room, they just swapped the 2 bath towels only. Also, the hotel describes soundproof building, however, not at all, I could hear everything even from next door. I would not recommend this hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Poasa

Liked: Cleanliness, staff & service, property conditions & facilities
Central inner CBD location which is convenient
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 7 nights in Sep 2024

4/10 Poor

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Aimee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and genuinely cared for our expierence.
Stayed 4 nights in Jul 2024

6/10 Okay

Josephine

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Walkable and convenient. Room was not clean especially the bathroom. There were stains all over the bathroom. The shower had a tape over it to keep the wiring intact. Upon our second day we were asked where we were going and we were asked to change room as to give allowance to a new customer who had just booked the room although we had also paid for a triple room! Absolutely rediculous!
Stayed 2 nights in Jul 2024

10/10 Excellent

Hai, philadelphia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and welcoming receptionist who helped us to reserve an early taxis to the airport @ 4am. The room is clean, spacious and functioning. Double Queen beds fits our family of 4 comfortably. Thank you and highly recommended.
Stayed 1 night in Jul 2024

8/10 Good

Bladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is advantageous.
Stayed 2 nights in May 2024

8/10 Good

Loi

Liked: Cleanliness, staff & service
Convenient
Stayed 1 night in May 2024

8/10 Good

Huong

Liked: Cleanliness, amenities, property conditions & facilities
It is clean but old such as old towels, toilet. The staff is friendly, service is ok. Close to the lake and good restaurant.
Stayed 3 nights in May 2024

6/10 Okay

Agnes Lamoka Mario

I didn’t like that they provided drinks in the fridge but you had to pay for it
Stayed 7 nights in May 2024

2/10 Terrible

Irwin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
property was not what was listed on the ad. when i arrived they told me that i will be staying at their 'second' hotel and had to get a ride there. upon arrival, the room had a faulty ac and mold on the bottom of the beds.
Stayed 1 night in Apr 2024

10/10 Excellent

Johnny

Stayed 1 night in Apr 2024

6/10 Okay

Richard, Lakewood

Not very clean. Older hotel with old fashion key locks. Good location.
Stayed 6 nights in Mar 2024