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De Syloia Hotel

4.0 star property
Colonial Hanoi hotel in Hoan Kiem with a full-service spa

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December 2024
January 2025

Photo gallery for De Syloia Hotel

Egyptian cotton sheets, down duvets, pillow-top beds, minibar
Reception
Egyptian cotton sheets, down duvets, pillow-top beds, minibar
Egyptian cotton sheets, down duvets, pillow-top beds, minibar
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Suite

Egyptian cotton sheets, down duvets, pillow-top beds, minibar

Deluxe Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City View

Egyptian cotton sheets, down duvets, pillow-top beds, minibar

Deluxe City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2023
Pillow-top bed
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Balcony Room

City view

Deluxe Balcony Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2023
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Executive Suite

Egyptian cotton sheets, down duvets, pillow-top beds, minibar

Executive Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for De Syloia Suite

Street view

De Syloia Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
17A Tran Hung Dao Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Hanoi Opera House - 7 min walk - 0.7 km
  • Trang Tien Plaza - 10 min walk - 0.9 km
  • Hoan Kiem Lake - 14 min walk - 1.2 km
  • St. Joseph's Cathedral of Hanoi - 2 min drive - 1.7 km
  • Hanoi Old Town Night Market - 2 min drive - 2.2 km

Getting around

  • Hanoi Railway Station - 7 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

Restaurants

  • ‪Vua Chả Cá 26C Trần Hưng Đạo - ‬1 min walk
  • ‪Xôi Lan - ‬1 min walk
  • ‪Cây Cau Restaurant - Ẩm Thực Việt - ‬1 min walk
  • ‪Nhà Hàng Ngon - ‬1 min walk
  • ‪Tranquil - ‬1 min walk

About this property

De Syloia Hotel

Upscale hotel located near Hanoi Opera House with rooms revitalised in 2023
Located close to Vietnam Women's Museum and Vietnam Revolution Museum, De Syloia Hotel provides an airport shuttle, a free daily manager's reception and a coffee shop/cafe. Indulge in some rest and relaxation at Spa, the on-site spa. The on-site restaurant, CayCau, features Vietnamese cuisine. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Babysitting (surcharge), a reception hall and 1 meeting room
  • Tour/ticket information, smoke-free property and concierge services
Room features
All guest rooms at De Syloia Hotel feature comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Heating and ceiling fans
  • Egyptian cotton sheets, pillowtop mattresses and down duvets
  • Designer toiletries and hairdryers
  • 42-inch Smart TVs with premium channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (VND 300,000 per night); reservations required
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Parking on site (VND 300,000 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 300,000 for adults and VND 250,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • CayCau

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 82 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual fire alarm

More

  • 1 building
  • 9 floors
  • Built in 2012
  • Colonial architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 700000.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 300000 for adults and from VND 250000 for children
  • Airport shuttle fee: VND 540000 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: VND 300000 per night
  • Nearby parking fee: VND 300000 per night (656 ft away)
  • Rollaway bed fee: VND 700000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

De Syloia
De Syloia Hanoi
De Syloia Hotel
De Syloia Hotel Hanoi
Syloia
Hotel De Syloia
Syloia Hotel Hanoi
Syloia Hotel
Syloia Hanoi
Hotel De Syloia
De Syloia Hotel Hotel
De Syloia Hotel Hanoi
De Syloia Hotel Hotel Hanoi

Frequently asked questions

Is De Syloia Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at De Syloia Hotel?

Self-parking is available for VND 300000 per night. Limited spots are available.

What time is check-in at De Syloia Hotel?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at De Syloia Hotel?

Checkout is at noon.

Does De Syloia Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 540000 per vehicle applies.

Where is De Syloia Hotel located?

Located in Hoan Kiem, this spa hotel is within a 10-minute walk of Hanoi Opera House, Vietnam Revolution Museum and Vietnam Women's Museum. Trang Tien Plaza and National Museum of Vietnamese History are also within 15 minutes. Hanoi Railway Station is 21 minutes by foot.

De Syloia Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 63 out of 101 reviews" "
Rating 8 - Good. 33 out of 101 reviews" "
Rating 6 - Okay. 2 out of 101 reviews" "
Rating 4 - Poor. 2 out of 101 reviews" "
Rating 2 - Terrible. 1 out of 101 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this hotel! The room was clean and well-appointed, the service was top-notch and the breakfast simply amazing! The hotel is located in a nice and quiet neighborhood, yet it is within walking distance from Hoan Kiem lake and some really nice restaurants. Will stay here again if we come to Hanoi!
Stayed 2 nights in Jul 2024

8/10 Good

Masahiro

Stayed 1 night in May 2024

10/10 Excellent

vy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

vy

Stayed 1 night in May 2024

10/10 Excellent

Alexandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Love the unique rooms and the customer service is high quality
Stayed 7 nights in Mar 2024

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful stay!
Stayed 4 nights in Mar 2024

8/10 Good

Imogen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

donovan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was great, restaurant was fantastic
Stayed 2 nights in Nov 2023

10/10 Excellent

to-lan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like
Stayed 1 night in Jul 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem
Really lovely small hotel. The room is small but well laid out and tastefully decorated. Fantastic location. Breakfast is also very good.
Stayed 2 nights in Dec 2022

10/10 Excellent

marcus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first visit since the renovation which is a significant and elegant facelift for the rooms. Convenient for old town and business area cornerstone building. Great staff.

10/10 Excellent

Ivan fourre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
allocated room was probably the worst at the hotel despite having stayed at the hotel 20+ times.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Value for money, good restaurants around
It was good, near to business area, plenty of good food options around.
Stayed 4 nights in Aug 2018

8/10 Good

Trevor, Singapore

Feedback On Hotel
Their customer service is excellent! Front desk and housekeeping. However, the aircon compressor kick-in too early in the morning (4am). It is very loud and it disrupted my sleep. Also, most of the gym equipments have broken down - bike seat cannot be adjusted, threadmill options cannot be selected and it stopped working after every 30 seconds. Besides, the gym is located just below the roof, hot like oven in the afternoon. Safety wise, there is no clear indication of fire escape route along the corridors or lift lobby. Obstacles like mattresses, etc are placed along the staircases between 4-8 floors, making walking difficult and it is definitely a fire safety violation.
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay, with helpful and attentive staff. Good food.
Stayed 2 nights in May 2018

8/10 Good

Andrea, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short stay
This hotel provided us with a nice room that was comfortable, quiet and had everything we needed. The bed was comfy. The breakfast was nice, good variety to choose from.
Stayed 1 night in Apr 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel in French Quarter
Large comfortable rooms, friendly staff. Some rooms still smoking so make sure you specify preference.
Stayed 3 nights in Apr 2018

10/10 Excellent

Maksym

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely would stay there again
Overall I has a great stay in the De Syloia Hotel. Spacious and clean room and welcome drink is a nice touch. Room service is good, but it can be improved. Breakfast is very good, but taste varies from one day to another. Definitely would stay there again.

10/10 Excellent

Kuan Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

8/10 Good

Ai Ling

Liked: Cleanliness, property conditions & facilities, room comfort
A bit far from the vibrant Old Quarters.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and excellent staff
Small but cozy vintage boutique hotel. Not the luxurious type but definitely great for business or leisure. Hotel staff was very nice and super helpful, restaurant in house was marvellous as well. Definitely come back when I visit Hanoi again. The only catch was the lift, a little too slow so sometimes you wait an extra few minutes but nothing serious.
Stayed 2 nights in Aug 2017

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017