Just stayed for a week at the Santa Barbara hotel. The hotel is just north of the Old Quarter, about a 20 min casual stroll from the north end of Hoam Kiem lake. We are a family of four and were very comfortable in a 'family room' with three single beds (2 of these are king singles and my wife and I had no trouble sleeping in one). The room faced Hung Bun and was quiet - the sound insulation in the hotel is very effective. The restaurant downstairs is casual and relaxing, food and staff were great. The menu is Western style so we generally ate breakfast there (good Pho) and ate elsewhere for other meals, but we had several lunch or evening meals there all of which were very reasonably priced and yummy. The staff were exceptional. Nothing was too much trouble. Language was no problem for non-Vietnamese speakers. Plenty of power-points, good TV, good aircon, plenty of fresh bedding and towels. Laundry service was efficient and inexpensive, mini-bar was great and inexpensive. There was no iron in the room but I am sure we could have had one if we had asked. There were renovations going on during our stay so I am sure the facilities will continue to improve.