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The Chalets Motel

4.0 star property
Eco-certified motel in Hanmer Springs with free parking

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Chalets Motel

View from room
Terrace/patio
Skiing
Living area
Private kitchen

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Free WiFi
  • Laundry
  • Kitchen
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for One Bedroom Chalet (Queen)

Premium bedding, individually decorated, individually furnished

One Bedroom Chalet (Queen)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Chalet (Sleeps 4)

Premium bedding, individually decorated, individually furnished

Two Bedroom Chalet (Sleeps 4)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for One Bedroom Spa Chalet (Queen)

Premium bedding, individually decorated, individually furnished

One Bedroom Spa Chalet (Queen)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Chalet (Sleeps 6)

View from room

Two Bedroom Chalet (Sleeps 6)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed and 3 Single Beds

View all photos for Two Bedroom Chalet (Sleeps 5)

View from room

Two Bedroom Chalet (Sleeps 5)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
  • 50 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

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About the area

Map
56 Jacks Pass Road, Hanmer Springs, 7334

What's nearby

  • Chisholm Park - 6 min walk
  • Hanmer Springs Thermal Reserve - 8 min walk
  • Conical Hill Walkway - 13 min walk
  • Hanmer Heritage Forest - 2 min drive
  • Conical Hill - 3 min drive

Getting around

  • Christchurch International Airport (CHC) - 99 min drive

Restaurants

  • ‪Fire & Ice Cafe Restaurant & Bar - ‬11 min walk
  • ‪Sushi & Bowl - ‬8 min walk
  • ‪Isobel's Restaurant and Bar at the Heritage Hotel - ‬8 min walk
  • ‪Rustic Cafe & Tapa's Bar - ‬8 min walk
  • ‪Salt N Pepper Cafe/Restaurant/Bar - ‬6 min walk

About this property

The Chalets Motel

Upscale eco-certified motel next to a golf course
At The Chalets Motel, you can look forward to a garden, a playground and laundry facilities. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking and extended parking
  • Continental breakfast (surcharge), free newspapers and barbecues
  • Luggage storage
Room features
All rooms are individually furnished, and feature comforts such as premium bedding and separate sitting areas, in addition to thoughtful touches such as free WiFi and separate dining areas.
More amenities include:
  • Heating and fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with free toiletries and hairdryers
  • 40-inch LED TVs with premium channels and DVD players
  • Balconies or patios, separate sitting areas and separate dining areas

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: NZD 15 for adults and NZD 15 for children

Things to do

  • 18-hole adjacent golf course
  • Playground

Family friendly

  • DVD player
  • Free cot
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Playground
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Garden
  • On the boardwalk/promenade
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hand-held showerhead
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Mini-fridge
  • Oven
  • Separate dining area
  • Tea bags/instant coffee
  • Toaster

More

  • Fan
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately NZD 15 for adults and from NZD 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards and cash
Safety features at this property include a first aid kit

We should mention

This property does not have any lifts

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Chalets Hanmer Springs
Chalets Motel
Chalets Motel Hanmer Springs
The Chalets Motel Motel
The Chalets Motel Hanmer Springs
The Chalets Motel Motel Hanmer Springs

Frequently asked questions

Is The Chalets Motel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Chalets Motel?

Self-parking and extended parking are free at this property.

What time is check-in at The Chalets Motel?

Check-in start time: 1 PM; check-in end time: 9 PM. Late check-in is available during limited hours.

What time is check-out at The Chalets Motel?

Checkout is at 10 AM.

Where is The Chalets Motel located?

Situated on the boardwalk, this eco-certified motel is within a 10-minute walk of Chisholm Park and Hanmer Springs Thermal Reserve. Conical Hill Walkway and A Maze N Golf are also within 1 mile (2 km).

The Chalets Motel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 216 out of 306 reviews" "
Rating 8 - Good. 83 out of 306 reviews" "
Rating 6 - Okay. 5 out of 306 reviews" "
Rating 4 - Poor. 1 out of 306 reviews" "
Rating 2 - Terrible. 1 out of 306 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Cornelia

Stayed 1 night in Nov 2024

10/10 Excellent

Phyllis, Cobourg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful private cabins, with a bedroom, sitting area & kitchen.. Close proximity to the Hamner Thermal Springs & town. Outdoor setting that we enjoyed just before sunset. The kitchen is well equipped to make a meal if you so desire. The staff is friendly & helpful. The accommodation is spotless & comfortable. Highly recommended staying here!
Stayed 1 night in Nov 2024

8/10 Good

AYHAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fully equipped kitchen.
Stayed 2 nights in Nov 2024

10/10 Excellent

Morteza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the building is starting to show its age it was well maintained, spotless and had great amenities to compensate.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay, would definitely stay at again. Would be nice to have option of hot chocolate drinks aswell
Stayed 3 nights in Oct 2024

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location to town
Stayed 1 night in Sep 2024

10/10 Excellent

Regan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. Had everything we neede including an extra bed that was provided. Clean, warm and comfy and quiet. Close proximity to the village was convenient. Will be back same time next year.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome private wee cabins. Quiet and well looked after. Great service too, very friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Miki

Travelled with group
Stayed 1 night in Jun 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Chalets are dated but this is made up for by the cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Marty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice units on higher ground with nice views. Close to Town
Stayed 1 night in Feb 2024

8/10 Good

Kate

Travelled with family
Good position, clean and tidy, friendly and helpful staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the peace and quiet of being in separate chalets rather than having neighbours right next door.
Stayed 2 nights in Jan 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2 bedroom chalet was perfect for our family of five. Kids all in own bedroom with 3 x single beds, all with reading lights over the beds. Our room had double bed plus space in wardrobe to store suitcases. Full kitchen with fridge, oven and microwave that we used each day, and very helpful hosts with information and chalet supplies. Newspaper on our doorstep each morning. Highly recommended.
Stayed 5 nights in Jan 2024

10/10 Excellent

Lotte

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good cooking facilities and fridge.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant all around. The four star rating is due to the uncomfortable bed which was a little rocky. The mattress was hard. The sheets were a little rough.
Stayed 2 nights in Dec 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value for money
Stayed 1 night in Oct 2023

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet site. View was amazing. Great service. The only down side was the water pressure in the shower was very low.
Stayed 5 nights in Oct 2023

10/10 Excellent

William

Stayed 2 nights in Sep 2023

10/10 Excellent

Rex

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 1 night in Jul 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved that you where left to enjoy your holiday but if anything you need then you just had to ask. You got privacy when needed. Only thing I could fault with the room was the queen bed. Felt more like a double and abit hard. Maybe king beds or a topper added for more comfortable sleep.
Stayed 3 nights in Jun 2023