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Moxy Hamburg City

Pet-friendly hotel connected to a railway/underground station in Hamburg with a bar

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Photo gallery for Moxy Hamburg City

49-inch flat-screen TV with digital channels, TV
1 bedroom, blackout curtains, soundproofing, free cots/infant beds
Exterior
View from property
1 bedroom, blackout curtains, soundproofing, free cots/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Parking available
  • 24/7 front desk
  • Pet-friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Twin Beds

1 bedroom, blackout curtains, soundproofing, free cots/infant beds

Room, 2 Twin Beds

8.8 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed with Sofa bed

1 bedroom, blackout curtains, soundproofing, free cots/infant beds

Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

1 bedroom, blackout curtains, soundproofing, free cots/infant beds

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(72 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed

1 bedroom, blackout curtains, soundproofing, free cots/infant beds

Family Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(14 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Map
ANCKELMANNSTRASSE 11, Hamburg, 20537

What's nearby

  • Miniatur Wunderland - 4 min drive - 3.1 km
  • Hamburg Cruise Center - 4 min drive - 3.0 km
  • Hamburg City Hall - 4 min drive - 3.3 km
  • Elbe Philharmonic Hall - 5 min drive - 3.7 km
  • Reeperbahn - 7 min drive - 5.0 km

Getting around

  • Berliner Tor Station - 4 min walk
  • Hamburg Central Station - 20 min walk
  • Hamburg Airport (HAM) - 26 min drive

Restaurants

  • ‪Burger King - ‬9 min walk
  • ‪HBB Bistro - ‬5 min walk
  • ‪Jawa - ‬12 min walk
  • ‪Superbude St. Georg - ‬8 min walk
  • ‪4Mosa - ‬10 min walk

About this property

Moxy Hamburg City

Hotel near Miniatur Wunderland
Moxy Hamburg City provides a bar and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and smoke-free premises
  • A 24-hour front desk, luggage storage, and a water dispenser
  • A vending machine, an elevator, and a banquet hall
  • Guest reviews speak well of the helpful staff and proximity to public transit
Room features
All 291 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 49-inch flat-screen TVs with digital channels
  • Recycling, free infant beds, and daily housekeeping

Languages

English, German

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Exterior

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 21 for adults and EUR 9 for children
  • A bar/lounge

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2020
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with digital channels

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 9 for children
  • Covered self parking fee: EUR 25 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Moxy Hamburg City Hotel
Moxy Hamburg City Hamburg
Moxy Hamburg City Hotel Hamburg
Moxy Hamburg City a Marriott Hotel

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Moxy Hamburg City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 401 out of 709 reviews
Rating 8 - Good. 238 out of 709 reviews
Rating 6 - Okay. 49 out of 709 reviews
Rating 4 - Poor. 16 out of 709 reviews
Rating 2 - Terrible. 5 out of 709 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Nice Service, nice room
Stayed 1 night in Mar 2025

8/10

Lovely family break. Easy to get into the city centre from local station. Room was great for 2 adults and one child.
Stayed 5 nights in Oct 2024

10/10

Once moxy Always moxy
Stayed 1 night in Mar 2025

10/10

Great staff and rhe cleanliness was top!
Stayed 2 nights in Oct 2024

4/10

Staff was unfriendly when we arrived, just because of the fact that we arrived at the hotel a bit earlier than check-in, didn’t greet us but just told us directly that we are too early. Property and room is old, wasn’t cleaned properly, there were still hair in the shower and the door handle of the bathroom was broken, the wall hat dark spots and the curtains were dirty as well. We used to like the Moxy in that location but it has changed negatively since we visited 1,5 years ago. Will not book it again, since prices are still high but service and location is pretty low.
Stayed 2 nights in May 2025

8/10

Welcome drink was a great touch. Breakfast was good and the bar area nice. Room was a good size with nice toiletries. 1 train ride to central. Area not great for much though.
Stayed 1 night in Dec 2024

10/10

Very clean hotel. The breakfast has a nice choice of options.
Stayed 3 nights in Jun 2024

10/10

Great hotel, simple but clean and modern. Comfortable, short walk to S bahn and 2 stops to middle of the city. Staff were excellent.
Stayed 2 nights in Apr 2024

8/10

was fine
Stayed 1 night in Oct 2024

10/10

Very good time, nice room and super staff. Cocktail bar ambiance was amazing as well
Stayed 1 night in Dec 2023

10/10

The people at the front desk is the best!
Stayed 1 night in Dec 2023

8/10

Service with check in was slow and when checking out a bit unfriendly to other people around
Stayed 1 night in Oct 2024

6/10

The moxy hotel hamburg appears to be a good choice for the time frame. Unfortunatly due to the short spark of enjoyable hospitality, the friendly grstures have been oposed with inconvenient commentary and insuffincies in client maintainance, uncommon for marriott bonvoy hotels, especislly while claiming "to be a different category", in american hospitality an inconvenience, decreasing expectations for the best possible stay. With warmhearted regards A. NOORZAI
Stayed 1 night in Nov 2024

10/10

Cool hotel with friendly staff and nice rooms, just a bit small. Easy access to the city with train and subway. We found the breakfast too expensive and did not eat at the hotel. A pity that the small outdoor areas were smoking areas and there were not really any places nearby to sit outside in the evening.
Stayed 3 nights in Jul 2024

4/10

The hotel itself was ok. Room was clean and had a comfortable stay. Where the hotel is located is where it fails me. Its sorrounded by road constructions. There was also an event in the lobby upon check in, music was loud and could barely hear what the staff was saying. Not really the ideal first impression.
Stayed 1 night in Aug 2024

8/10

good
Stayed 4 nights in May 2024

8/10

Had a very pleasant stay. The rooms and property are well maintained, and staff is very helpful. Not too far from the train and downtown is very accessible from here. There's a large supermarket down the road and a few restaurants for dining options. The only inconvenience we had was there is construction everywhere around the city and it was dusty. Also, lots of pedestrian and traffic rerouting. Hotel has a gym which was great for people who like to work out. Overall, it was decent and it has a pretty interesting decor and vibe.
Stayed 4 nights in Apr 2024

6/10

The hotel was a nice experience overall. The food is good and the staff are helpfull. The bed was uncomfortable. The matrass kept sliding and was resting on a flat surface with no springs or anything to make it feel softer. Woke up with back pain. Location is good with a close metro stop to get to the city centre. Parking is good but quite expensive.
Stayed 2 nights in Dec 2023

10/10

The hotel itself is fairly new and is great - nice big beds, spacious rooms. Powerful shower. The bar area downstairs is great, they serve breakfast and food there but we didn't eat. My only issue is they advertise having air conditioning - however in reality its just an air purifier - we we told this by a staff member when we went to complain that our AC didn't seem to be working. Had I known this I wouldn't have chosen this hotel. My partner and I have. AC in our room at home, as we like the room to be cold. We struggled to sleep here, as we were too hot - even with the window open. The area was nice, close to a train station where you could go to/from the airport and anywhere else you needed.
Stayed 3 nights in Aug 2024

8/10

All good
Stayed 3 nights in Feb 2024

4/10

The hotel itself has a good standard and a good location. Unfortunately couldn’t the staff in reception care less about the customers. When check in I told them about a feil in my room- by check out after 5 days it wast fixed. In addition we had a “lost and found case” they didn’t care about. After nagging for 3 days we got our jacket back.
Stayed 5 nights in Mar 2024

4/10

The property have repeatedly ignored my communication when requesting the return of my security deposit for the room. Upon checkout I was informed that it would take 1-2 days for the €90.00 (3 night) deposit to be returned to my account and I have still not received this. I emailed twice and called once and would advise caution when checking in and asked for a deposit on the room on top of the full booking fee. Very disappointed as I am out of pocket due to sheer ignorance and fraudulent processing of security deposit. This is despite me emailing my IBAN details afterwards too.
Stayed 3 nights in Aug 2024

10/10

We are Hilton Diamond level. We found ourselves in Hamburg to go on a cruise and there was no availability at the Hilton. We decided to roll the dice and stay here. The staff were an 11 out of 10. Every interaction with them was awesome. We mistakingly printed our cruise form on double sided and needed it printed single sided. The hotel does not have a 'business center' but they said, email what we need printed to them. It was done immediately. We were stupid typical Americans and forgot that electrical outlets are not universal :) They were considerate enough to lend us an adaptor for no charge. Our luggage was lost by BA and I told the staff that they may be delivered. The staff asked if we wanted to be texted or called when the luggage arrived. Just the smallest nicest touch! We did not get the breakfast option and that worked out for us. We did use the bar/food service and was pleasantly surprised at the reasonable cost. For other Americans out there, imagine what a 8 Buffalo Wing and Fries would cost at a Hilton. It was 9 euros. It was also damn good! We wound up having that twice during the 3 days we were there! The location of the hotel is about a five minute walk to the Berliner Tor train station. About 1000' past the station is a huge grocery store, Kaufland. Now, the room, ok, it was small compared to US Hiltons. It was typical for EU rooms. We liked the automatic floor lights.

8/10

Das Frühstück hätte mehr Auswahl haben können.
Stayed 2 nights in Jun 2025

10/10

Zimmer sauber und super eingerichtet. Nur Richtung Straße zu laut (auch nachts). Beim nächsten Mal buchen wir hinten raus.
Stayed 2 nights in May 2025