See all properties

Best Western Plus Hotel St. Raphael

4.0 star property
Wrap yourself in comfort by a crackling fire after exploring Hamburg’s historic charm.

Choose dates to view prices

Photo gallery for Best Western Plus Hotel St. Raphael

Bar (on property)
Lobby
Point of interest
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Parking available
  • Breakfast available
The current price is S$137
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Comfort Room, 1 Double Bed

Down duvets, minibar, in-room safe, desk

Comfort Room, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Down duvets, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Down duvets, minibar, in-room safe, desk

Standard Room, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Down duvets, minibar, in-room safe, desk

Standard Room, 1 Single Bed

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite, 1 Double Bed

Down duvets, minibar, in-room safe, desk

Junior Suite, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed (Comfort Plus)

Down duvets, minibar, in-room safe, desk

Comfort Room, 1 Double Bed (Comfort Plus)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

In-room safe, desk, laptop workspace, blackout curtains

The Scotty Hotel Hamburg

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 255 reviews
The price is S$128
includes taxes & fees
23 Mar - 24 Mar
The Scotty Hotel Hamburg
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Adenauerallee 41, Hamburg, HH, 20097

What's nearby

  • Hamburg City Hall - 20 min walk
  • Miniatur Wunderland - 4 min drive
  • Elbe Philharmonic Hall - 4 min drive
  • Hamburg Cruise Center - 4 min drive
  • Reeperbahn - 6 min drive

Getting around

  • South Central U-Bahn - 7 min walk
  • Hamburg Central Station - 9 min walk
  • Hamburg Airport (HAM) - 28 min drive

Restaurants

  • ‪Öz Urfa Kebap Haus - ‬4 min walk
  • ‪Saray Köz Restaurant - ‬3 min walk
  • ‪Back-Factory - ‬4 min walk
  • ‪Restaurant Teheran - ‬3 min walk
  • ‪XIV Heilige - ‬4 min walk

About this property

Best Western Plus Hotel St. Raphael

Upscale hotel near Miniatur Wunderland
You can look forward to a terrace, dry cleaning/laundry services and a fireplace in reception at Best Western Plus Hotel St. Raphael. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Bike parking, tour/ticket information and a TV in reception
  • A computer station, a 24-hour front desk and a lift
  • Guest reviews say great things about the helpful staff
Room features
All 118 rooms boast comforts such as pillow menus and laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • 42-inch flat-screen TVs with satellite channels
  • LED light bulbs, daily housekeeping and desks

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 15 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 22 for adults and EUR 11 for children
  • A bar/lounge

Restaurants on site

  • Bar

Things to do

  • Bicycle storage
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 11 for children
  • Uncovered self-parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number Adenauerallee 41, 20097 Hamburg, DE 118 706 406, Hotel St. Raphael Hospiz GmbH, HRB 74 52, 040248200

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Plus Hotel St. Raphael
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus St. Raphael
Best Western Plus St. Raphael Hamburg
Best Western St. Raphael
Hamburg Best Western
Best Western St Raphael
Best Plus St Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel Hamburg

Frequently asked questions

Is Best Western Plus Hotel St. Raphael pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Plus Hotel St. Raphael?

As of 22 Feb,2025, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel St. Raphael on 23 Feb,2025 start from S$137.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Hotel St. Raphael?

Self-parking is available for EUR 15 per day.

What time is check-in at Best Western Plus Hotel St. Raphael?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Best Western Plus Hotel St. Raphael?

Checkout is at noon.

Where is Best Western Plus Hotel St. Raphael located?

Located in Hamburg City Center, this hotel is within 1 mi (2 km) of Museum of Arts and Crafts Hamburg and Hamburg City Hall. Miniatur Wunderland and Reeperbahn are also within 3 miles (5 km). South Central U-Bahn is 7 minutes by foot and Berliner Tor Station is 7 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Best Western Plus Hotel St. Raphael Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 490 out of 1004 reviews
Rating 8 - Good. 415 out of 1004 reviews
Rating 6 - Okay. 78 out of 1004 reviews
Rating 4 - Poor. 17 out of 1004 reviews
Rating 2 - Terrible. 4 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rene

Top!
Stayed 1 night in Feb 2025

10/10 Excellent

Lene Østerby

Fanstatic room, friendly and serviceminded stage, near by city centre, private and safe parking. Fantastic breakfast Costa bar
Stayed 3 nights in Dec 2024

10/10 Excellent

Cynthia

Convenient location and very friendly and helpful staff. Room was small but adequate for a short stay.
Stayed 1 night in Sep 2024

8/10 Good

Martin

Hotel was close to train station and subway
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Great staff and lovely clean and large rooms!!
Stayed 4 nights in Oct 2023

10/10 Excellent

WILLIAM

Staff very helpful
Stayed 4 nights in Apr 2024

10/10 Excellent

Maurice van de

Very nice hotel with friendly and helpfull staff. Short walk to the town centre.
Stayed 2 nights in Sep 2023

10/10 Excellent

Olof

Very happy
Superhappy with the service. Good help with ckeck in and a great baggage room. Really good breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Ivory

When I am in Hamburg, I enjoy staying at the Best Western Plus Hotel St. Raphael. It is a wonderful boutique style hotel in the City Center and walking distance to the Main Train Station and all the shops.
Stayed 6 nights in Feb 2024

8/10 Good

Alberto

good hotel but unfortunately, not in the best area, the area is somewhat run down, closed business and it attracts shady people.. Excellent breakfast, with ;large choice of foods, attentive staff in the breakfast room and reception. Room was small but quiet. Overall a good hotel despite the location.
Stayed 6 nights in Aug 2024

10/10 Excellent

Allan Øder

Nice hotel, good and clean rooms, good breakfast and friendly staff. There are some homeless and drug dealers i the neighborhoods, however you can avoid these areas if you are uncomfortable with this. We had no problems.
Stayed 3 nights in Sep 2024

8/10 Good

Isabelle

Practically situated
Good stay - hotel is very well situated between 2 Underground stops which get you directly into city centre, exhibition centre Messehalle and the airport! My room was big and comfortable. Only downside is that at breakfast two days running it felt that they did not replace the cooked food quick enough as I could not get my selection of scrambled eggs.
Stayed 3 nights in Sep 2024

8/10 Good

Victor

The property is well located especially for the train station but at night it is seedy
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Handy for Hamburg
Great hotel close to central station. Housekeeping staff were accommodating with our requests. Hotel is handy for Hamburg but the immediate area did feel a bit unsafe. Bed comfortable and clean room. Slightly outdated but overall nice presentation.
Stayed 2 nights in Mar 2024

8/10 Good

anat

Liked: Cleanliness, property conditions & facilities, room comfort
Good
Hotel in an old building, old furniture, small rooms, old bathroom. The location of the hotel is wonderful, close to the city center. There is paid car parking
Stayed 1 night in Jul 2023

8/10 Good

Jurgen

resa
The hotel was really good but the area was not so good
Stayed 3 nights in Jul 2023

8/10 Good

Dr. Friedrich

Everything okay!
Stayed 2 nights in Oct 2023

6/10 Okay

Lars

Car park was too small. Lots of homeless people in the area. Other than that good hotel.

8/10 Good

Wendy

Comfortable and good location. .
Comfortable hotel near main train station. It is a bit noisy as sime of the trains run undergrounfmd quite close to the horel. Staff were all friendly and helpful. The only thing we found unhelpful was that there was a set of stairs that you had to carry your luggage up right after you came through the front door.
Stayed 2 nights in Sep 2023

10/10 Excellent

Alexandru

Avoid this location!
Hotel is good but location is not! A lot of homeless people and junkies doing drugs in the middle of the street. I was affraid of walking back to the hotel especially in the evening. I would have chosen a different hotel for sure if people would have been tell this in the reviews. Drugs were a well kept secret and I don t understand why!
Stayed 2 nights in Aug 2024

6/10 Okay

Zeger

Liked: Room comfort
Very small room.
Stayed 2 nights in Jun 2023

10/10 Excellent

Neil

The hotel was super nice, the staff were great and breakfast was incredible. However, the surrounding area was as some others noted, uncomfortable. We noted some activity that was sketchy and a lot of clearly homeless and transient individuals. We made certain to be back at the hotel before dark. To be fair this is a major port town and this location is right near the port area and train station.
Stayed 1 night in Jun 2023

8/10 Good

Christina

It was close to the Centre, easy to walk. The accommodation is fine, breakfast was good, staff was very friendly. Rooms need an update, carpet on the floor is quiet but not easy to clean. Beds were for us to firm. But we are not heavy weights, most people are. It is difficult to personalize this.
Stayed 2 nights in Dec 2023

10/10 Excellent

Sabrina

Ein wirklich schönes Hotel! Sehr ruhig und sauber! Keine Beanstandung :-)
Stayed 2 nights in Jan 2025

8/10 Good

Ruth

Leider hinterlässt die Obdachlosigkeit mit Lage des Hotels in Bahnhofsnähe seine Spuren. Für allein reisende Frauen ein Punkt, wenn abends noch Unternehmungen geplant sind.
Stayed 3 nights in Jan 2025