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Best Western Plus Hotel St. Raphael

4.0 star property
Hotel with a fitness centre, near Miniatur Wunderland

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Hotel St. Raphael

Bar (on property)
Exterior
Fitness facility
Exterior
Down duvets, minibar, in-room safe, desk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
The price is S$132
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Comfort Room, 1 Double Bed

Down duvets, minibar, in-room safe, desk

Comfort Room, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Hairdryer
Private bathroom
Minibar
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Down duvets, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Hairdryer
Private bathroom
Minibar
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Down duvets, minibar, in-room safe, desk

Standard Room, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Hairdryer
Private bathroom
Minibar
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Down duvets, minibar, in-room safe, desk

Standard Room, 1 Single Bed

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Hairdryer
Private bathroom
Free bottled water
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite, 1 Double Bed

Down duvets, minibar, in-room safe, desk

Junior Suite, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed (Comfort Plus)

Down duvets, minibar, in-room safe, desk

Comfort Room, 1 Double Bed (Comfort Plus)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Private bathroom
Hairdryer
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

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8.6 out of 10, Excellent, (227)
The price is S$128
includes taxes & fees
8 Dec - 9 Dec
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About the area

Map
Adenauerallee 41, Hamburg, HH, 20097

What's nearby

  • Hamburger Kunsthalle - 12 min walk - 1.1 km
  • Hamburg City Hall - 20 min walk - 1.7 km
  • Miniatur Wunderland - 4 min drive - 2.7 km
  • Elbe Philharmonic Hall - 4 min drive - 2.8 km
  • Hamburg Cruise Center - 4 min drive - 2.7 km

Getting around

  • South Central U-Bahn - 7 min walk
  • Hamburg Central Station - 9 min walk
  • Hamburg Airport (HAM) - 28 min drive

Restaurants

  • ‪Öz Urfa Kebap Haus - ‬4 min walk
  • ‪Saray Köz Restaurant - ‬3 min walk
  • ‪Back-Factory - ‬4 min walk
  • ‪Restaurant Teheran - ‬3 min walk
  • ‪XIV Heilige - ‬4 min walk

About this property

Best Western Plus Hotel St. Raphael

Upscale hotel near Miniatur Wunderland
You can look forward to a terrace, dry cleaning/laundry services and a fireplace in reception at Best Western Plus Hotel St. Raphael. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Multilingual staff, a 24-hour front desk and a computer station
  • A lift, meeting rooms and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 118 rooms boast comforts such as pillow menus and laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • 42-inch flat-screen TVs with satellite channels
  • LED light bulbs, daily housekeeping and desks

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 13 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 20 per person
  • A bar/lounge

Restaurants on site

  • Bar

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Uncovered self-parking fee: EUR 13 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number Adenauerallee 41, 20097 Hamburg, DE 118 706 406, Hotel St. Raphael Hospiz GmbH, HRB 74 52, 040248200

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Plus Hotel St. Raphael
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus St. Raphael
Best Western Plus St. Raphael Hamburg
Best Western St. Raphael
Hamburg Best Western
Best Western St Raphael
Best Plus St Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel Hamburg

Frequently asked questions

Is Best Western Plus Hotel St. Raphael pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Plus Hotel St. Raphael?

As of 23 Nov,2024, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel St. Raphael on 16 Dec,2024 start from S$131.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Hotel St. Raphael?

Self-parking is available for EUR 13 per day.

What time is check-in at Best Western Plus Hotel St. Raphael?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Best Western Plus Hotel St. Raphael?

Checkout is at noon.

Where is Best Western Plus Hotel St. Raphael located?

Located in Hamburg City Center, this hotel is within 1 mi (2 km) of Museum of Arts and Crafts Hamburg and Hamburg City Hall. Miniatur Wunderland and Elbe Philharmonic Hall are also within 3 miles (5 km). South Central U-Bahn is 7 minutes by foot and Berliner Tor Station is 7 minutes.

Best Western Plus Hotel St. Raphael Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 468 out of 1002 reviews" "
Rating 8 - Good. 426 out of 1002 reviews" "
Rating 6 - Okay. 83 out of 1002 reviews" "
Rating 4 - Poor. 19 out of 1002 reviews" "
Rating 2 - Terrible. 6 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Martin

Travelled with partner
Hotel was close to train station and subway
Stayed 2 nights in Oct 2024

8/10 Good

Alberto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel but unfortunately, not in the best area, the area is somewhat run down, closed business and it attracts shady people.. Excellent breakfast, with ;large choice of foods, attentive staff in the breakfast room and reception. Room was small but quiet. Overall a good hotel despite the location.
Stayed 6 nights in Aug 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and very friendly and helpful staff. Room was small but adequate for a short stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Marta

Stayed 1 night in Jul 2024

8/10 Good

Michiaki

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexandru

Avoid this location!
Hotel is good but location is not! A lot of homeless people and junkies doing drugs in the middle of the street. I was affraid of walking back to the hotel especially in the evening. I would have chosen a different hotel for sure if people would have been tell this in the reviews. Drugs were a well kept secret and I don t understand why!
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Jul 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located especially for the train station but at night it is seedy
Stayed 1 night in Jul 2024

8/10 Good

Ludmila

Stayed 4 nights in May 2024

10/10 Excellent

WILLIAM, Stoughton

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful
Stayed 4 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy for Hamburg
Great hotel close to central station. Housekeeping staff were accommodating with our requests. Hotel is handy for Hamburg but the immediate area did feel a bit unsafe. Bed comfortable and clean room. Slightly outdated but overall nice presentation.
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Ivory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I am in Hamburg, I enjoy staying at the Best Western Plus Hotel St. Raphael. It is a wonderful boutique style hotel in the City Center and walking distance to the Main Train Station and all the shops.
Stayed 6 nights in Feb 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and lovely clean and large rooms!!
Stayed 4 nights in Oct 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles in Ordnung!
Stayed 2 nights in Oct 2023

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and good location. .
Comfortable hotel near main train station. It is a bit noisy as sime of the trains run undergrounfmd quite close to the horel. Staff were all friendly and helpful. The only thing we found unhelpful was that there was a set of stairs that you had to carry your luggage up right after you came through the front door.
Stayed 2 nights in Sep 2023

6/10 Okay

Marlene

Business traveller
Liked: Room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Maurice van de

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with friendly and helpfull staff. Short walk to the town centre.
Stayed 2 nights in Sep 2023

10/10 Excellent

Christoph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir mochten dieses sehr gepflegte Hotel sehr. Super Lage, nicht weit von U und S-Bahn. Das Personal war sehr hilfsbereit, freundlich und professionell. Wir würden dieses Hotel sicherlich nochmal wählen.
Stayed 2 nights in Aug 2023

8/10 Good

anat

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good
Hotel in an old building, old furniture, small rooms, old bathroom. The location of the hotel is wonderful, close to the city center. There is paid car parking
Stayed 1 night in Jul 2023

6/10 Okay

Zeger

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Very small room.
Stayed 2 nights in Jun 2023

10/10 Excellent

Elaine

Stayed 3 nights in Jun 2023

10/10 Excellent

Neil

Travelled with partner
Liked: Staff & service, property conditions & facilities
The hotel was super nice, the staff were great and breakfast was incredible. However, the surrounding area was as some others noted, uncomfortable. We noted some activity that was sketchy and a lot of clearly homeless and transient individuals. We made certain to be back at the hotel before dark. To be fair this is a major port town and this location is right near the port area and train station.
Stayed 1 night in Jun 2023

8/10 Good

LLoyd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
good hotel
Stayed 3 nights in Jun 2023

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023