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Kagetsuen

2.5 star property
Suburban Hakone hotel in Sengokuhara with free parking

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kagetsuen

Public bath
Garden
View from room
Hot springs
Desk, free WiFi

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included
  • Restaurant
    Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Renovated Room with Tatami Area and Garden View, Non Smoking

Desk, free WiFi

Renovated Room with Tatami Area and Garden View, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Electric kettle
  • 42 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Comfort Twin Room, Non Smoking, Garden View (With Tatami Area)

Desk, free WiFi

Comfort Twin Room, Non Smoking, Garden View (With Tatami Area)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Deep-soaking bath
Private bathroom
Hairdryer
Separate bath and shower
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Deluxe Twin Room, Non Smoking

Desk, free WiFi

Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Room, Non Smoking

Desk, free WiFi

Japanese Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 3
  • 3 Single Futons

Similar properties

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Re Cove Hakone
Parking included
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8.4 out of 10, Very good, (185)
The price is S$149
includes taxes & fees
19 Dec - 20 Dec
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About the area

Map
SENGOKUHARA, 1244, Hakone, Kanagawa Prefecture, 250 0631

What's nearby

  • Ōwakudani - 6 min drive - 4.4 km
  • Lake Ashi - 11 min drive - 8.8 km
  • Hakone Shrine - 11 min drive - 9.0 km
  • Hakone Kowakien Yunessun - 11 min drive - 7.9 km
  • Hakone Open Air Museum - 13 min drive - 9.2 km

Getting around

  • Kowakidani Station - 12 min drive
  • Hakone Miyanoshita Station - 14 min drive
  • Tokyo (HND-Haneda) - 125 min drive

Restaurants

  • ‪大涌谷くろたまご館 - ‬6 min drive
  • ‪箱根ロープウェイ株式会社桃源台駅 - ‬10 min walk
  • ‪涌わくキッチン - ‬6 min drive
  • ‪大涌谷駅食堂 - ‬6 min drive
  • ‪Cafe Tune - ‬8 min drive

About this property

Kagetsuen

Hotel near Ōwakudani
Located close to Lake Ashi and Hakone Gora Park, Kagetsuen provides an indoor mineral hot spring (onsen), shopping on-site and a garden. Tee up with amenities such as a driving range at this hotel. For some rest and relaxation, visit the 2 indoor hot springs or sauna, and indulge in a massage. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
Additional perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), hot springs on-site and luggage storage
  • A banquet hall, 3 meeting rooms and a vending machine
Room features
All 62 rooms offer comforts such as air conditioning, in addition to amenities such as free WiFi.
Extra amenities include:
  • Bidets, free toiletries and hairdryers
  • Fridges, children's slippers and electric kettles

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:00 AM for a fee: JPY 2,200 for adults and JPY 1,540 for children
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • In a national park

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • Hot springs open from 2:00 PM - 11:30 PM
  • Hot springs water temperature - 41 ºC
  • Indoor mineral hot springs (onsen)
  • Massage
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6 AM - 10 PM
Front desk staffed during limited hours
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2200 for adults and from JPY 1540 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 2:00 PM to 11:30 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Kagetsuen Hotel Hakone
Kagetsuen Hotel
Kagetsuen Hakone
Kagetsuen Hotel
Kagetsuen Hakone
Kagetsuen Hotel Hakone

Frequently asked questions

Is Kagetsuen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kagetsuen?

Self-parking is free at this property.

What time is check-in at Kagetsuen?

Check-in begins at 3 PM.

What time is check-out at Kagetsuen?

Checkout is at 11 AM.

Where is Kagetsuen located?

Located in Sengokuhara, this golf hotel is 1.2 mi (2 km) from Ōwakudani, and within 6 mi (10 km) of Hakone Gora Park and Hakone Kowakien Yunessun. Lake Ashi and Hakone Shrine are also within 6 mi (10 km).

Kagetsuen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 29 out of 64 reviews" "
Rating 8 - Good. 23 out of 64 reviews" "
Rating 6 - Okay. 8 out of 64 reviews" "
Rating 4 - Poor. 4 out of 64 reviews" "
Rating 2 - Terrible. 0 out of 64 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view from the hotel ☺️
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Dean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good simple hotel and rooms with onsen
Nice simple 200 or so room hotel up in the hills of Hakone. Definitely nothing fancy and no nearby restaurants within easy walk, but small and comfy rooms at a reasonable price. I was there for golf the next day and drove, so easy one night stay before golfing and returning back to Tokyo. Nice onsen baths, and good basic accommodation.
Stayed 1 night in Oct 2019

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
A short bus ride to the hakone pirate ships. Catch the pirate ships to the hakone shrine and a 711. No restaurants near hotel.
Stayed 1 night in Jul 2019

8/10 Good

Ben, Chicago, IL

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice location in the hills of Hakone, setup as a spa with nice public baths. Breakfast menu is awesome and staff is great.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel to stay at, it is very easy to get to all of the touristy spots of Hakone with the boat port at the bottom of the road and a bus stop right at the bottom of the driveway. Rooms very of a good size too and were a mixed western style with a Tatami area too and even got a free jelly in the fridge every morning. Views of Mt Fuji from the stairway and roof are a plus too.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

6/10 Okay

evelyn

Disliked: Room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly
Generally fine. Will consider this hotel again in the future.
Stayed 1 night in Jan 2019

10/10 Excellent

TJOKORDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good nice place to stay
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised to find out that we had a great view of Mount Fuji from the grounds. There was public as well as private onsen which was great. Food in the hotel was good but trying to find alternative places to eat around the vicinity proved to be a challenge.
Stayed 3 nights in Nov 2018

6/10 Okay

Glenn

Get what you pay for
The onsen are indoors and industrial - they don't take advantage of the beauty in the area. All rooms are smoking. I was there on a Monday night and the nearby restaurants were closed and I didn't have a dinner reservation at the hotel so was refused service. The hotel did have a hot food vending machine. Very inexpensive hotel at least.
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Peaceful location with a ghost town feeling.
This hotel is perfectly located in a peaceful place. If you travel by public transport, hahahaa be prepared to walk a lot. No restaurant or other sources of food is nearby. We book this hotel thinking the Onsen experence would be good, but nope it was very old place, not as clean we thought too. the rooms were very old. You really need to rent a car if u need to stay here and go around places. if the weather is bad the public transport will be stopped and we feel it like a ghost town after 5 or 6 pm. It will be good for locals as they drive and the restaurants only service tradition Japanese food. not then best place for foreign travelers. After all your stay, be waiting for a surprise for a bill on the usage of Onsen 300 yen per head. I don't know why I was asked to pay, as I got the key they said all is free. when asked for explanation hahaaa.. good if u can understand Japanese. Anyway, I will have to write to hotels.com to see about this matter.
Stayed 2 nights in Jul 2018

8/10 Good

Kasin, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Onsen Lover
Good thing about this hotel is you can have onsen and private onsen for compliment
Stayed 1 night in Apr 2018

6/10 Okay

Martin, Montreal

Travelled with partner, Travelled with group
Disliked: Cleanliness
A place stuck in time but not in a good way I recommend to skip if you can afford better places in the area, the room was old and lack of proper maintenance ex: the AC filters were full of dust, the carpet had stains and the celling of the bathroom had a mold spot. On top of that, we felt that the clerk at the reception refereded to us as "gaijin" in a disrespectful way when we book for the diner.
Stayed 2 nights in Sep 2024

10/10 Excellent

satomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋も清潔で広くてゆっくり出来ました！ お風呂も硫黄泉で肌もツルツルに。 スタッフの方達の対応も良く安心して利用出来ました。是非また箱根に行く時は利用させていただきます！
Stayed 1 night in Aug 2024

4/10 Poor

Jesus, Cabo San Lucas

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Las instalaciones se ven viejas, descuidadas y sucias. Solo habia habitaciones para fumadores disponibles por lo que el olor era insoportable. La habitacion se veia descuidada con algunas zonas con polvo y telarañas, la cortina de la regadera tenia moho. Para desayunar o cenar tienes que hacer reservación de otra manera hay una tienda con pocas opciones de comida instantánea. El personal del hotel es amable.

8/10 Good

jimei

Travelled with family and small children
Liked: Cleanliness
部屋には水2本だけ用意しておけばいいですし、シャンプーやボディーソープも用意していませんでした。
Stayed 1 night in Sep 2023

6/10 Okay

Mitsuhiro

Business traveller
Stayed 1 night in Jun 2022

8/10 Good

のりひと

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事には気をつけてください
Stayed 1 night in Apr 2022

10/10 Excellent

YUMI

Stayed 1 night in Apr 2022

10/10 Excellent

Hitoshi

Stayed 1 night in Mar 2022

8/10 Good

Masaki

Liked: Staff & service, amenities
将棋、囲碁のタイトル戦の場所として、過去から多数の歴史を刻んでいる。 温泉水がまろやかで心地よく、４つある専用風呂は便利です。 施設がもう少し新しいとなお、いい。
Stayed 2 nights in Feb 2022

10/10 Excellent

koichiro

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

??

Liked: Cleanliness, amenities
Stayed 1 night in Feb 2022