Haiden Holidays

The hotel is wonderful overall; however, some rooms—specifically the one I stayed in, room 402—have a very low ceiling next to the bed. This poses a safety concern, as there is a high risk of hitting one’s head when getting up. Additionally, the shower is particularly cramped and uncomfortable.

Too many turns to get to the room. Hard to understand

Exceptional in every way

Up to now, after much travel, my favourite hotel is Coul House near Inverness. The Neue Post joins it at the top of my list. It is an elegant, wonderfully designed building..Two conjoined in fact. The whole place is gorgeous and elegant and the staff are wonderful. It must take a huge amount of skill and planning to produce such quality and attention to detail. They have succeeded. My room was lovely, with a view of the Ziller Valley. The way the hotel is designed is really clever, linking up the two pools, indoor and outdoor rooftop, which are both wonderful, as are the saunas. Food is mainly buffet and high quality. The fresh fruit for breakfast (a facet of any good hotel in my view) was ideal. Great selection of fresh breads. I was surprised...my tarrif included breakfast, late lunch and dinner. Good value. The English equivalent would possibly be a 5 star hotel in many aspects. The staff seem to take a great pride in their work, as they should do. I used some of my rusty German, but English was well spoken by the staff. The area is lovely. I was unable to walk far due to a bad leg, but got up the Penkenbahn Gondola for a drink at the top to watch the paragliders at 2000m. It was stunning and a pleasant 17 degrees at height. I know it will be very busy come ski season, but I'm sure such a well-organised place will cope well. If my leg recovers, I would like to try the Zillertal ski area. Thanks go to all involved in this marvellous business.