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Halong Plaza Hotel

4.0 star property
Hotel with 2 restaurants, near Dragon Park

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Photo gallery for Halong Plaza Hotel

Lobby
Front of property – evening/night
Outdoor pool
Property amenity
2 restaurants, breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Spa
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room, Sea View

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Double Room, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
Down duvet
  • 42 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite with Sea View, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite with Sea View, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
  • 78 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Twin Room, Sea View

Beach/ocean view

Premium Twin Room, Sea View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
  • 38 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room, Sea View

Beach/ocean view

Deluxe Twin Room, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
Down duvet
  • 42 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Suite with Sea View, 1 King Bed

Living room

Executive Suite with Sea View, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
  • 80 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, Sea View

Premium bedding, down duvets, pillow-top beds, minibar

Superior Twin Room, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
Down duvet
  • 38 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Double Room, Sea View

View from room

Premium Double Room, Sea View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
  • 38 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room, Sea View

Premium bedding, down duvets, pillow-top beds, minibar

Superior Double Room, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
Down duvet
  • 38 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed
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About the area

Map
8 Ha Long Road, Bai Chay Ward, Ha Long, Quang Ninh

What's nearby

  • Ha Long International Cruise Port - 13 min walk - 1.1 km
  • Bai Chay Market - 15 min walk - 1.3 km
  • Dragon Park - 16 min walk - 1.4 km
  • Bai Chay Beach - 3 min drive - 1.9 km
  • Halong Bay Marina - 4 min drive - 3.0 km

Getting around

  • Cai Lan Station - 11 min drive
  • Haiphong (HPH-Cat Bi) - 48 min drive

Restaurants

  • ‪Wyndham Legend Halong Hotel - ‬1 min walk
  • ‪Nhà Hàng Hồng Hạnh 3 - ‬10 min walk
  • ‪Hana Korea - ‬14 min walk
  • ‪Thien Anh Restaurant - ‬10 min walk
  • ‪Wyndham Legend Ha Long Bay Hotel - 温德母大酒店 - ‬1 min walk

About this property

Halong Plaza Hotel

Upscale hotel near Dragon Park
Located close to Bai Chay Market and Bai Chay Beach, Halong Plaza Hotel provides a poolside bar, a coffee shop/cafe and a garden. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. At the two on-site restaurants, enjoy breakfast, lunch, dinner and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, luggage storage and a TV in reception
Room features
All 200 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Pillowtop mattresses, down duvets and free cots/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 40-inch HDTVs with premium channels
  • Smart speakers, electric kettles and daily housekeeping

Languages

English, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: VND 560,000 for adults and VND 230,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bay View
  • Four Seasons
  • La Plaza Bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • 10 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels
  • Smart speaker

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: VND 1000000
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 1000000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 22 January 2025 to 17 November 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 600000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 560000 for adults and from VND 230000 for children
  • Airport shuttle fee: VND 2200000 per room (one way)
  • Early check-in fee: VND 1000000 (subject to availability)
  • Late check-out fee: VND 1000000 (subject to availability)
  • Rollaway bed fee: VND 600000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 8 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Halong Plaza
Halong Plaza Hotel
Hotel Halong Plaza
Halong Plaza Bay
Halong Plaza Hotel Hotel
Halong Plaza Hotel Ha Long
Hotel Halong Plaza Hotel Ha Long
Ha Long Halong Plaza Hotel Hotel
Hotel Halong Plaza Hotel
Halong Plaza Hotel Ha Long
Halong Plaza Ha Long
Halong Plaza Hotel Hotel Ha Long

Frequently asked questions

Does Halong Plaza Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Halong Plaza Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Halong Plaza Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Halong Plaza Hotel?

Check-in start time: 2 PM; check-in end time: midnight. Early check-in is available for a fee of VND 1000000 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Halong Plaza Hotel?

Checkout is at noon. Late checkout is available for VND 1000000 (subject to availability).

Does Halong Plaza Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 2200000 per room applies.

Where is Halong Plaza Hotel located?

Located in Bai Chay, this hotel is within 1 mi (2 km) of Dragon Park, Bai Chay Market and Bai Chay Beach. Ha Long Night Market and Halong Bay Marina are also within 6 mi (10 km).

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Halong Plaza Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 77 out of 192 reviews
Rating 8 - Good. 76 out of 192 reviews
Rating 6 - Okay. 29 out of 192 reviews
Rating 4 - Poor. 6 out of 192 reviews
Rating 2 - Terrible. 4 out of 192 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Frank James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good size rooms and facilities.
Stayed 1 night in Nov 2024

8/10 Good

Anatol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean well maintained great size rooms great food and location
Stayed 4 nights in May 2024

10/10 Excellent

Briar

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location and amazing buffet . Staff was very friendly and helpful!
Stayed 1 night in Jan 2023

10/10 Excellent

Leashelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely worth it

The whole experience was amazing. Great staff, delicious food and a free upgrade. Pool was beautifully refreshing and clean Definitely stay again
Stayed 2 nights in Mar 2024

10/10 Excellent

Christoffer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very helpful and accomodating staff

I had a great time staying here. Brilliant views from the room and the staff was very accomodating & service minded helping me with multiple things around my stay: Flexibility in terms of check-out & help both arranging a day-tour as well as my transportation leaving Ha Long Bay, all on a short notice which I genuinely appreciated. 10/10 would definitely stay again.
Stayed 3 nights in Mar 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean, friendly and helpful staffs, centrally located. The breakfast buffet has so many options. They even packed breakfast for us on the go because we have to leave at 6 am.
Stayed 1 night in Mar 2023

6/10 Okay

Shawn

The hotel needs to update the bathroom’s shower doors, the floors by toilet is leaking water, older wooden furnitures making noise s when we are used it. It’s very economical uses of electricity conservation. The food is very good buffet breakfast with many choices.
Stayed 2 nights in Oct 2024

6/10 Okay

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great, but alas, the entire area was empty of people. Simply, no tourists (November). Breakfasts were phenomenal, cleaning was great, air condition was not that great and often we felt cooked at night. overall, highly recommended.
Stayed 7 nights in Nov 2023

10/10 Excellent

pa pa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good seevice
Stayed 2 nights in Sep 2023

10/10 Excellent

Ang Wei

10/10 Excellent

Julian P P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, staff excellent. Occupancy low due to Coronavirus, but still very enjoyable.
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Wouldn't bother

Arrived during coronavirus worries so very empty hotel and you would have thought the hotel would have been keen to have tourists. However I had the usual Seaview debacle. I booked a Seaview and they were so many rooms available. I was given a bridgeview and was then offered a charge to have a Seaview which I refused to pay. Eventually got given one of the many of the sea view rooms. Ask for a late check-out and they wanted to charge almost the equivalent of a whole night even though the hotel was barely occupied. Was offered 2 hours for free. Customer care completely lacking, all about taking your money
Stayed 2 nights in Mar 2020

2/10 Terrible

Keiichi

Disliked: Staff & service, property conditions & facilities, room comfort

従業員は誠実、親切、丁寧であれ。

話せばながくなるが、このホテルに宿泊の際は注意した方が良い。最初は感じが良く、フロントも非常にテキパキと仕事をこなし、部屋も良かったし、言うことなしと思っていた。しかし、感じはいっぺん、悪いものづくしとなったなっ。1) 冷蔵庫の品に全く手を付けていないのに、一本ジュースを飲んだ、と請求された。勿論触れてもいないので払わす。宿泊前に利用したハロン湾の一泊のクルーズ船Serena号の運営もハロンプラザホテルも同じ会社。クルーズ船で世話になったやり手のマネージャーに、チェックアウト後のハノイ市内までのプライベート・カーの手配を頼んだ。来る時もホテル、クルーザーと同時に往路のハノイからハロン湾までの車を頼んでいたので、同じ車を頼んだが、用意されたのは汚い少し小さい車だった。それは良いとして、費用は往路アメリカドルで90ドル支払ったことは、本人はよく知っているはず。でも、尋ねたので90ドルと教えた。 出発の朝わざわざ見送りに来てくれ、如何にも親切に装った。まず、その車に一緒に乗り込み自分の住んでいる家の前まで、送らせた。車中で車代の90ドルを要求、100ドル札を渡すと、10ドルのお釣りをベトナムドンでくれた。そこまでは許せるとして、車が走り出すと地道をゆっくりと走る。往路は高速でとても快適にハノイからハロン湾まで来れたが、復路はちがう。埃っぽいガタガタ道を走るので、不思議に感じ30キロ程走った所で、運転手に高速道路に入らないのかと言うと、そんな契約ではない。高速を走るなら高速代わわ払え、とまで言われた。車を手配してくれたマネージャーはプロではなく何だか知人にアルバイトを頼んだ感じ、がした。無駄に2時間も最悪の地道を走り、やっとホアヒンのインターから高速に入った。往路の運転手は乗るなり、ボトル一本の水を我々夫婦にくれ、途中頼んでいなくても、一時間走った辺りで、パーキングエリアに入りトイレ休憩をし、更にもう一度一時間後に2度目の休憩をした。車は大きく、綺麗で、親切丁寧な運転手だった。復路は大違い、時間は掛かるし、一時間半以上無駄にした。トイレ休憩もないので、こちらから申し出たが見つけてくれす、私がホテルの前で車を止めさせ、自ら交渉してトイレをした。どれだけ、セコい事をして少しの小遣い稼ぎをしようとしたのかは知らないが、本当に怪しからん話しである。クルーズ船での親切や、好意は全て水泡に期したと言えるし、彼の信用は全く無くなったと言って良い。口先ばかりの親切は化けの皮が剥げると、最低だ。もう一つストーリーがある。ホテルのレストランで夕食を食べようとした時、ウエイトレスの1人が、突然あなた方の部屋の番号は？と聞かれた。番号を告げると彼女は、レストランから出て行った。不思議に思い、彼女を呼んで責めるも理由を教えない。叱責し始めると男性のスタッフが寄って来て、説明を始めた。 実は昔アメリカのアトランタ市のホテルで同様のことがあり、食事後に部屋に戻ると全ての持ち物が無くなっていた。ウエイトレスが外に出て友人に連絡し、友人2人がマスターキーを使って私の部屋に侵入し、持ち物等を全て盗んでいたのだった。その悪夢を思い出し、叱責したのだ。責任者らしき男性が詫びに来たが、こんな事があってはならない。まだまだあるが、長いので、この辺にする。 兎に角、お客様は神様なんですよ、と言っておきたい。
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the room of the bay, the bridge, cable car and big wheel were amazing. The Executive suite was superb. Food was good. Reception service brilliant. Massage excellent.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was ok the only thing i don’t like is when I got a massage at the hotel and the masseuse was rude and she kept on pinching me instead of massaging . Overall that was a traumatic experience for me
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel, Thanks good foods, great breakfast place are very clean,staffs are very professional and very friendly and very helpful !
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
후기를 안남기는 편인데 하롱 프라자 호텔은 진짜 좋았습니다 룸서비스와 조식등은 진짜 훌륭하고, 주변 바다도 보기 좋고 가격도 착하고 진짜 추천합니다
Stayed 1 night in Sep 2019

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort

Underwhelmed. 1 or 2 nights max.

We were a little disappointed with the overall experience at the Halong Plaza hotel. It was off to a poor start when the driver we had organised through the hotel to transfer us from the airport was falling asleep at the wheel! When we raised with the hotel they said it was an external service and so nothing to do with them. I asked to speak to reception manager and he did eventually apologise and upgraded us to the 12th floor and a nice view of the bay, which was appreciated. Lovely view of the rainbow bridge which is beautiful at night. Very little options for food in the daytime as everything closed in the vicinity so we used hotel restaurant but were disappointed with mistakes in the order e.g. I ordered chicken with banana and bacon which came plain. When I asked they said they were out of bananas and presented a side plate of cold bacon. Unimpressed. We tried the bar for happy hour and asked for their advertised 'cocktail of the week', a simple mojito, and the woman behind the bar didn't know what one was so we had spirit and mixer instead for ease. The area is practically a ghost town (we do appreciate Sept is not peak season) and very few people around, we were glad we only booked 2 nights. The hotel did help us organise the Halong bay boat tour which was stunning and reasonable price. A real highlight. Good size pool and extensive gym. The room was very spacious and the bed comfortable. The rainfall shower was very basic and lacked power, nothing special.
Stayed 2 nights in Sep 2019

2/10 Terrible

Robert, Seattle

Disliked: Staff & service, amenities
This is a beautiful property ruined by HORRIBLE management. I cannot tell you how much the Halong Plaza Hotel seeks to rip off its customers. They cancelled excursions after I booked and paid for them. After their screw up caused me to change my vacation plans, they charged me for a night that I did not say....even though it was their fault. I had laundry done and it cost MORE than any hotel I have ever stayed at in my life. ALMOST $10USD per piece. The front desk manager is the worst I have ever met in my 40 years of travelling. NOTE: I have NEVER given a HORRIBLE rating in my life to any hotel......Halong Plaza has earned that reputation!
Stayed 1 night in Sep 2019

10/10 Excellent

Luis Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El mejor hotel en el que estuvimos en Vietnam

El hotel parece un 5 estrellas, nada de un 4 estrellas. Personal atento, nos cambiaron a una habitación superior porque mi mujer no coge ascensores y estábamos en el piso 11. Vistas increibles, cama y almohada cómoda. Cenamos en el comedor del hotel y la verdad que no fue excesivamente caro para ser Vietnam y cenamos bueno y abundante. El desayuno buffet muy variado, se me hace difícil encontrar alguna pega, igual que no hay muchos restaurantes por la zona, pero vamos que el hotel es espectacular, el mejor de Vietnam.
Stayed 1 night in Aug 2019

8/10 Good

ドリィ, 日本

Liked: Cleanliness, staff & service
全体的に部屋は古さを感じる。値段的にはまずまず
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019