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Sky City Hotel

4.0 star property
Family-friendly hotel connected to the convention centre in Old Gurgaon with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sky City Hotel

Exterior
Garden view
Reception
Karaoke room
1 bedroom, premium bedding, minibar, in-room safe
VIP Access

Reviews

6.6 out of 10

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Parking available
    Parking available
  • Spa
    Spa
  • Gym
    Gym
  • Breakfast available
    Breakfast available
The price is S$159
includes taxes & fees
19 Nov - 20 Nov

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Royal Suite

1 bedroom, premium bedding, minibar, in-room safe

Royal Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Private indoor hot tub
Air conditioning
Club Lounge
Fridge
  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Suite Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Club Lounge
Fridge
Smart TV
Renovated in 2021
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive, Double or Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Executive, Double or Twin Room

Highlights

Soundproofed
Individually furnished
Private indoor hot tub
Air conditioning
Fridge
Smart TV
Renovated in 2021
Premium bedding
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room with Jacuzzi Tub

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room with Jacuzzi Tub

Highlights

Soundproofed
Individually furnished
Private indoor hot tub
Air conditioning
Fridge
Smart TV
Renovated in 2021
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room with Jacuzzi Tub

1 bedroom, premium bedding, minibar, in-room safe

Executive Room with Jacuzzi Tub

Highlights

Soundproofed
Individually furnished
Private indoor hot tub
Air conditioning
Fridge
Smart TV
Renovated in 2021
Premium bedding
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room, 1 Queen Bed

Bathroom sink

Deluxe Single Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Private indoor hot tub
Air conditioning
Fridge
Smart TV
Renovated in 2021
Premium bedding
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Double Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Private indoor hot tub
Air conditioning
Fridge
Smart TV
Renovated in 2021
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room With Jacuzzi Tub

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room With Jacuzzi Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Single Room

  • Sleeps 1
  • 1 Queen Bed

View all photos for Premium Suite Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Suite Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Executive Double or Twin Room

  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite

1 bedroom, premium bedding, minibar, in-room safe

Royal Suite

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Room With Jacuzzi Tub

1 bedroom, premium bedding, minibar, in-room safe

Executive Room With Jacuzzi Tub

  • Sleeps 2
  • 1 King Bed

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Front of property
AIR by Ahuja Residences
Free WiFi
Restaurant
Air conditioning
Breakfast available
9.4 out of 10, Exceptional, (52)
The price is S$142
includes taxes & fees
23 Nov - 24 Nov
AIR by Ahuja Residences
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About the area

Map
1 OLD JUDICIAL COMPLEX, SECTOR - 15,1, Gurugram, Haryana, 122001

What's nearby

  • Medanta - 5 min drive
  • Leisure Valley - 6 min drive
  • Artemis Hospital Gurgaon - 7 min drive
  • Fortis Memorial Research Institute - 7 min drive
  • Ambience Mall - 11 min drive

Getting around

  • Gurgaon Station - 5 min drive
  • MG Road Station - 6 min drive
  • Indira Gandhi International Airport (DEL) - 33 min drive

Restaurants

  • ‪Civil Lines Amritsari Lassi Wala - ‬1 min walk
  • ‪Rewari Sweeets - ‬10 min walk
  • ‪Tea Lounge - ‬1 min walk
  • ‪Sardar Jalebi Wala - ‬8 min walk
  • ‪Nandan Sweets - ‬2 min walk

About this property

Sky City Hotel

Upscale family-friendly hotel refurbished in 2021 and located near Medanta
Located close to Leisure Valley and MGF Metropolitan Mall, Sky City Hotel provides a nightclub, an airport shuttle and a free daily manager's reception. Indulge in a massage, a manicure/pedicure and aromatherapy at Ocean Spa, the on-site spa. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a coffee shop/cafe and a Japanese garden.
Additional perks include:
  • Free valet parking, plus self-parking (surcharge)
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Supervised childcare (surcharge), a lift and free newspapers
Room features
All 55 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Recycling, LED light bulbs and composting
  • Bathrooms with Jetted bath and eco-friendly toiletries
  • 40-inch Smart TVs with Netflix, streaming services and premium channels
  • Wardrobes/cupboards, eco-friendly cleaning products and fridges

Languages

English, Hindi, Japanese, Korean, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free valet parking on site
  • Parking on site (INR 250 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: INR 599 for adults and INR 350 for children
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli
  • Tea service

Restaurants on site

  • City Club DJ Dance Bar
  • Club Tokyo
  • Latitude
  • Taste of Korea

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre (3,285 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • On the bay

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Separate men/women areas in public bath
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift (76 centimetre wide door)
  • Raised toilet seat (81 centimetre high)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (183 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 100% renewable energy
  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Genkan (entryway)
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 40-inch smart TV with premium digital channels
  • DVD player
  • Netflix
  • Streaming services
  • Tablet computer

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Shared accommodation
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 10:30 AM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:30 PM
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of INR 0 at checkout
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
5 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1800.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately INR 599 for adults and from INR 350 for children
  • Airport shuttle fee: INR 1500 per vehicle (one-way, maximum occupancy 1)
  • Self-parking fee: INR 250 per night
  • Rollaway bed fee: INR 1800.0 per night
  • Towels fee: INR 0 (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A selection of fine international spirits and cocktails are served at this property.

We should mention

Reservations are required for massage services, spa treatments and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transport to and from this property
Children under 18 years old are not allowed in the fitness facility without adult supervision
Children under 10 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Skycity Hotel Gurugram
Best Western Skycity Gurgaon
Best Western Skycity Hotel
Best Western Skycity Hotel Gurgaon
Skycity Hotel Gurgaon
Skycity Gurgaon
Skycity Hotel Gurugram
Skycity Gurugram
Best Western Sky City Hotel Gurugram
Best Western Sky City Hotel
Best Western Sky City Gurugram
Hotel Best Western Sky City Gurugram
Gurugram Best Western Sky City Hotel
Hotel Best Western Sky City
Best Western Skycity Hotel
Skycity Hotel
Skycity Hotel
SKY CITY HOTEL Hotel
Best Western Sky City
SKY CITY HOTEL Gurugram
Best Western Skycity Hotel
SKY CITY HOTEL Hotel Gurugram
SKY CITY HOTEL Hotel
SKY CITY HOTEL Gurugram
SKY CITY HOTEL Hotel Gurugram

Frequently asked questions

Is Sky City Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Sky City Hotel?

As of 18 Nov,2024, prices found for a 1-night stay for 2 adults at Sky City Hotel on 19 Nov,2024 start from S$159.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sky City Hotel?

Valet parking is free at this property.

What time is check-in at Sky City Hotel?

Check-in start time: 10:30 AM; check-in end time: anytime.

What time is check-out at Sky City Hotel?

Checkout is at 1:30 PM.

Does Sky City Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 1500 per vehicle applies.

Where is Sky City Hotel located?

This family-friendly Gurugram hotel is located near the airport, within 3 mi (5 km) of Medanta and Leisure Valley. MGF Metropolitan Mall and DLF Phase II are also within 6 mi (10 km).

Sky City Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 19 out of 93 reviews" "
Rating 8 - Good. 29 out of 93 reviews" "
Rating 6 - Okay. 19 out of 93 reviews" "
Rating 4 - Poor. 11 out of 93 reviews" "
Rating 2 - Terrible. 15 out of 93 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

8.2/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mukesh

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and great place. The room are very comfortable and a really nice size. I would stay hera again because it is a great hotel- and wifi also very good..
Stayed 1 night in Sep 2024

10/10 Excellent

Darshan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ashu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay at skycity and I will surely visit this properly again and suggest everyone to visit once as rooms are near and clean with lavish buffet in morning with varieties taste and very helpful staff.wifi working smoothly and enjoy city night club with spa and newly opened saloon.Thanks skycity to make my stay wonderful
Stayed 1 night in May 2024

10/10 Excellent

visvakant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Masashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The highlight of my stay, however, was the culinary journey through Japanese cuisine at your restaurant. Each dish was a masterpiece, meticulously crafted to perfection. From the delicate flavors of sashimi to the umami-rich broth of miso soup, every bite was a delight to the senses. The chefs' dedication to authenticity and quality was evident in every dish, and I was thoroughly impressed by the skill and artistry displayed in each presentation. Additionally, the attentive service and warm hospitality of your staff further contributed to the overall enjoyment of my dining experience. Their knowledge and passion for Japanese cuisine added a personal touch to the meal, making it a truly memorable occasion.

10/10 Excellent

Vidula

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sky City hotel in Gurgaon exceeded all expectations with its top-notch amenities. From the moment I stepped in, I was greeted with warmth and hospitality. The highlight of my stay was the luxurious jacuzzi, where I could unwind and relax after a long day of exploring the city. The night club added an exciting touch to the evenings, with vibrant music and a lively atmosphere. Additionally, the spa offered a range of rejuvenating treatments, allowing me to indulge in some much-needed pampering. I would highly recommend it to anyone looking for a luxurious and unforgettable stay in Gurgaon.

10/10 Excellent

Norah

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,most friendly and helpful and staff ever,lovely and great first impression of hotel .Everything about the hotel was exceptional.Food was great and great value for money and service was attentive nad efficient.Room itself was well equipped and comfortable.I was very pleased with my stay.I hope to be back for a longer visit in future.
Stayed 1 night in Mar 2024

6/10 Okay

anusha

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Krishan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What sets sky city apart is its impeccable service.The staff go above and beyond make guests feels welcome and attended too.From room service to the concierge,every interaction was delightful.The food here is great and we enjoyed spa treatments and jaccuzi too ...Wifi speed also nice which helps you to work on projects of office work who need high wifi speed..
Stayed 1 night in Oct 2023

10/10 Excellent

Manjeet

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are good , sound sleep, food quality is very delicious. Buffet breakfast and Dinner very lavish. wi fi speed very good staff very polite and professional
Stayed 1 night in Oct 2023

4/10 Poor

Rahul

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AC was not working. You need to call to reception for basic amenities like towel and water and electric switches etc and they will respond in couple of hours
Stayed 1 night in Sep 2022

8/10 Good

Nawab

Liked: Staff & service, property conditions & facilities, room comfort
Good stay
Stayed 1 night in Jul 2020

4/10 Poor

Surujdeo, West Indies I

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
A total disappointment this time after staying there on 5 previous occasions.
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value stay in Gurugram
Welcoming atmosphere. Friendly staff. Good service. Comfortable room and bed. Enjoyable meals. Live singer in dining hall went off key sometimes, and needs to practice some more.
Stayed 2 nights in Feb 2020

6/10 Okay

Akbal Singh

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Drainage problems in Bathroom
Hotel is very dated and needs a refurb to bring it in line with others around there. Bathroom we had a suite the water took 30 min to drain after use im bath and sink not pleasent. Overall it was a 1 night stay so grinned and beared it .
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice hotel. Very warm & responsive staff. Good buffet breakfast and dinner. WiFi works fine.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff is very friendly. I like my stay at the hotel.
Stayed 11 nights in Jun 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
The stay was much average, and the hotel has deterioriated from last year 2018 when I also stayed here. Food options were less, not up to the quality. Breakfast menu had less variety, their parathas were invariably hard as papad. Same hardness in poha, upma, pooris. Staff was very inexperienced. They were not versed with the description of the food from the menu. Rooms are also okay, thrice in the day you get disturbed by staff who mistakenly rings your door, or just to find out if there is someone in the room. Crowd is also very average, you somehow get a feeling you are staying in an average hotel. The good, and the best thing about this hotel is the live music every evening at the dining hall. The guy Rahul is a great singer, and I have become a great fan of his. Every evening used to be great because of his melodious singing.
Stayed 14 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
I have been there on four previous occasions because of the high standard by unfortunately my expectations were disappointing. The only good thing there is the entire staff is ver warm and hospitable....... not sure if I would want to stay there again..☹️
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel
Room was comfy. Food was good. Wifi worked well. Renovation was in progress at the hotel, resulting in some deficiency in service and tidiness. Hopefully this is temporary.
Stayed 2 nights in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Donald, Watford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best medium price hotel near Delhi Airport
I have used this hotel many times as a stopover. The staff are always friendly and helpful. It is easy for taxi drivers to find because it is near the Delhi-Jaipur road. It is a nice hotel and good value for money. Its speciality is hosting Japanese visitors and has good food.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Don't waste your money
Very disappointing. Staff were unfriendly and unhelpful. Room was dark and too crowded, surfaces weren't clean, phone by the bed didn't work, there was a power point for the lamp right behind the pillows. Toilet seat had stains on it. Air con didn't work. Staff wouldn't help to call us a local taxi. Not worth the price per night.

8/10 Good

John, Sydney

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Business Hotel?
OK Hotel. Room staff good. Hotel cars over-priced and non English speaking drivers made navigating to business meetings a nightmare. Wi Fi really poor but the cable was good.