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"This is a very decent hotel in a pretty good location for getting around Rome. It’s clean and comfortable. Staff is friendly and attentive. "

"The Best Western Universo Rome was helpful from the moment we arrived, during our stay and upon departure. We would highly recommend this hotel to all coming to Rome. The staff was friendly and made for a pleasant stay. Thank you to all at the Best Western Universo and hope to see you again!"

"Great hotel . Very friendly and accommodating. Beautiful inside and out and will stay again. They even provided food to go on morning of departure . Great family experience."

"Great time."

"Everything was great about our stay, however, the wifi was weak. It made using the internet difficult at times."

"Ideal location for sightseeing in Rome. We had a family room, great for 2 adults & 2 children. Price was right (booked through Expedia for 5 night stay over xmas). The rooms and whole area were so quiet at night, I couldn’t believe it considering it’s a block away from the central train station. Buffet breakfast was exactly the same every morning but for us it was just fine, something for everyone and good coffee. Beds very comfortable though pillows not good. Staff very friendly and helpful. Absolutely recommend and would stay here again. "

"Great place "

"Everything about the property was good including the staff who are quite helpful. The only item that could be substantially improved is the water pressure on the 5th floor suites. We had two rooms on that floor but the water pressure was so low that the Bidets were completely usable. "

"We love this hotel and the service is amazing. The staff is very nice and kind, providing all the support you need it. It was an amazing experience. Thank you very much."