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"Friendly staff,made to feel welcome ,lovely decor which represented the style of hotel .food excellent .would recommend "

"Clean, lovely hotel 18 mins walk from centre of St Peter Port. Staff were very friendly and nothing was too much trouble. Breakfast was simply excellent. "

"The staff couldn't do enough to help. Very convenient for the bus stop to St Peter Port. Food was great, particularly the evening meals. Very close to the sea, and I would have made more of the pool if the weather had been a bit more favourable!"

"All of the staff at the Duke of Normandie were incredibly friendly and extremely helpful which is a brilliant combination and makes your stay even more enjoyable and completely hassle free. Thank you "

"From arranged pick up from the airport to going home was faultless. The hotel was spotless in all areas. The staff were most helpful at all times, cheerful and willing to please. The breakfasts were well prepared and staff were very efficient. Nothing was too much trouble. Chris on reception was a master class. He was so helpful and knowledgeable and a great asset to the hotel. We ate in both restaurants. The Mexican themed one again well catered for with large portions of food. The staff were again willing to please. These were same staff seen in the breakfast areas. The steak hot stone restaurant I found to be a bit disappointing although staff again willing to please. On a personal note I would of preferred to have my steak cooked and then presented. My wife's fish was ok but the dish appeared confused especially she had two hot stones that never maintained their heat. Overall I would rate this hotel as one we would return to. The whole hotel outlook was excellent too especially from our room. Well done to all."

"Loverly stay"

"The staff were exceptional and everybody was polite, friendly and knew their jobs. Customer service was excellent. "

"We enjoyed our stay at the hotel. The staff were very helpful and friendly and our room was very clean."

"Very helpful friendly and engaging staff, Ian is a great hotel manager "