Guaymate Holiday Rentals

"We really loved this hotel. It is beautiful and the service is excellent. However, the hotel does not have elevators in its buildings to get to the rooms. That was not good. Another inconvenient thing is that if you do not purchase the airport transfers directly with the hotels like we did (we purchased the airport transfers via Expedia with the company Talixo), they do not allow the transfer company to drop you or pick you up at the Bahia Principe Luxury Bounganville. They force the transfer company to drop you and pick you up at the Bahia Principe Grand (the hotel located next to the adults ones), and then, they transfer you to the Bouganville Hotel in a golf car. We found that discriminatory and not correct. Hoiwever, the food was excellent and the whole staff was great. I would like to mention some employees who really made the difference: Jesenia Ramirez and Julio Richarzons from the beach bar (great people!!!) and also from the restaurants: Genoveva, Valentin and Dannin (I do not have their last names) and also Miledy Lara, Jose Benitez, Maria Silven and Jose Charles. Great people also!!!! But I want to specially congratulate very much for his great kindness his unique personality and constant help the restaurant captain Juan Adolfo Florentino!!!! What special person he is!!!! Employees like them specially Juan make the difference. Thank you all."

"Excellent!!!!"

"Everything of the hotel was very nice. Staff, food, room, bed, location, was great. I didn’t like : NOT HOTELS FAULT First in the backyard of my room I put some clothes hanging out to dry and saw a girl (guest next door) trying to steal it and I ask her what she was doing and she said she “mistaked room”, then after that I saw some other guests (which their bedrooms where close to pool) stealing peoples thing while people where inside the pool. They tried to steal my stuff and I stopped them. They send kids to steal. They looked residents. I informed the staff and they were going to intervene. I recommend the hotel to but cameras facing every side of rooms. "

"Quiet and safe "

"It was very pleasant and very wheelchair accessible "

"Amazing price "

"Very satisfied with the service. Everyone is very talkable, especially the massage girls in room 3 and the boys and girls from the dance class. I loved it. Thank you."

"Overall, a nice hotel for this location with proximity to the beach and main attractions"

"I love the individual care that Erick provided during our stay. He provided all the information that we needed. And the check in was fast and easy. We really enjoyed our stay."