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Villas Santander - Deluxe Stay

3.0 star property
Hotel in Guatemala City with free valet parking and 24-hour front desk

Choose dates to view prices

Photo gallery for Villas Santander - Deluxe Stay

View from room
Restaurant
Reception hall
Restaurant
Private kitchen

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Restaurant
The current price is S$56
includes taxes & fees
10 Mar - 11 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Minibar, blackout curtains, soundproofing, iron/ironing board

Standard Room

Highlights

Soundproofed
Smart TV
Blackout curtains
Fan
Private bathroom
Hairdryer
Minibar
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Studio

Minibar, blackout curtains, soundproofing, iron/ironing board

Premium Studio

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Smart TV
Blackout curtains
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room

Minibar, blackout curtains, soundproofing, iron/ironing board

Economy Double Room

Highlights

Soundproofed
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Digital channels
Laundry detergent
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Minibar, blackout curtains, soundproofing, iron/ironing board

Superior Room

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Digital channels
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

Villa Sicilia

  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk
8.2 out of 10, Very good, (43)
The price is S$54
includes taxes & fees
20 Mar - 21 Mar
Villa Sicilia
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About the area

Map
Villas Santander 19 ave 16-25 zona 10, Guatemala City, Guatemala, 01010

What's nearby

  • Oakland Mall - 4 min drive - 2.3 km
  • Embassy of Mexico in Guatemala - 5 min drive - 3.5 km
  • U.S. Embassy in Guatemala - 5 min drive - 3.7 km
  • La Aurora Zoo - 7 min drive - 5.9 km
  • Paseo Cayala - 10 min drive - 9.0 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 20 min drive

Restaurants

  • ‪Burger King - ‬3 min drive
  • ‪Entre Volcanes Cafe - ‬3 min drive
  • ‪El Encanto - ‬4 min drive
  • ‪Wendy’s - ‬16 min walk
  • ‪El Rito - ‬3 min drive

About this property

Villas Santander - Deluxe Stay

Hotel near Paseo Cayala
A coffee shop/cafe, a garden and a bar are just a few of the amenities provided at Villas Santander - Deluxe Stay. Free in-room WiFi, with a speed of 50+ Mbps, and a restaurant are available to all guests.
You'll also enjoy the following perks during your stay:
  • Free valet parking
  • Local cuisine breakfast (surcharge), concierge services and a 24-hour front desk
  • Luggage storage and a vending machine
Room features
All guest rooms at Villas Santander - Deluxe Stay offer amenities, such as free WiFi, sound-insulated walls and minibars.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch Smart TVs with premium channels
  • Wardrobes/cupboards, limited housekeeping and electrical adapters/chargers

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free valet parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: GTQ 23 to 44 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Wine tasting room

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels

Food and drink

  • Minibar

More

  • Electrical adapters
  • Iron/ironing board on request
  • Laundry detergent
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 5 April and 6 April.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately GTQ 23 to 44 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Villas Santander Deluxe Stay
Villas Santander - Deluxe Stay Hotel
Villas Santander - Deluxe Stay Guatemala City
Villas Santander - Deluxe Stay Hotel Guatemala City

Frequently asked questions

Is Villas Santander - Deluxe Stay pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Villas Santander - Deluxe Stay?

As of 7 Mar,2025, prices found for a 1-night stay for 2 adults at Villas Santander - Deluxe Stay on 10 Mar,2025 start from S$56.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Villas Santander - Deluxe Stay?

Valet parking is free at this property.

What time is check-in at Villas Santander - Deluxe Stay?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Villas Santander - Deluxe Stay?

Checkout is at 11:00 AM.

Where is Villas Santander - Deluxe Stay located?

Located in Zona 10, this hotel is within 1 mile (2 km) of Embassy of Israel in Guatemala and Zona Pradera. Centro Comercial Pradera and Embassy of Canada are also within 2 miles (3 km).

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Villas Santander - Deluxe Stay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 61 out of 139 reviews
Rating 8 - Good. 37 out of 139 reviews
Rating 6 - Okay. 15 out of 139 reviews
Rating 4 - Poor. 10 out of 139 reviews
Rating 2 - Terrible. 16 out of 139 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Evelyn

Quiet and convenient, good price
Stayed 2 nights in Nov 2024

8/10 Good

Luis

.
Stayed 2 nights in Nov 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I don't like this place, I think I better go to somewhere else.
Stayed 1 night in Nov 2024

2/10 Terrible

Dany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely was not the best experience here. Only 2 of the staff were friendly and helpful, the rest were not as nice and others were pretty rude. Like the rest of the reviews, the restroom had a very bad smell, on the TV you can only watch Netflix, no channels on regular TV. Parking was not the best (especially if you had a truck). There’s some stairs you had to walk in order to get to your room. There is NO ROOM SERVICE! Also, I disliked a lot that to enter the property, you had to knock on the door every time to get in, which obviously annoyed the staff that were in the front desk. I honestly don’t recommend staying here. Next time I’ll just save more money and stay somewhere like in Zona Viva or bigger hotels.
Stayed 5 nights in Jan 2025

2/10 Terrible

Jose

Disliked: Cleanliness
Very hard ro get to the lowwr rooms no elevator available. Not near by airport, samall room...not a great experience
Stayed 1 night in Nov 2024

10/10 Excellent

cesar

Good for the price
Stayed 1 night in Aug 2024

8/10 Good

Mesker

fairly modern property, overall a good stay
Stayed 1 night in Sep 2023

10/10 Excellent

Walter

Everything was excellent
Stayed 1 night in Jun 2023

10/10 Excellent

Lou

Comfortable, clean , conveniently located, friendly staff quiet. No complaints
Stayed 3 nights in Jul 2023

10/10 Excellent

Carolina Prestinary

Nice Ubication, nice personal and excellent service
Stayed 4 nights in Mar 2023

8/10 Good

Oscar

Is ok
Stayed 2 nights in Dec 2023

10/10 Excellent

Nickola

This is going to be my stay in Gaute city anytime I come. It is very central, I love the layout of the villas. There is a restaurant with lovely staff if you just want to stay in and above all it is nice and quiet. I definitely recommend here if you are overnighting or stay a few days in the city.😁
Stayed 1 night in Jun 2023

8/10 Good

Sixto

Litlle jewel
Great people…great place for the price you can’t ask for more….my room was to close at hallway a lot of noise
Stayed 1 night in Aug 2023

10/10 Excellent

Jose

Awesome
Stayed 1 night in Feb 2023

10/10 Excellent

Walter

Very clean

10/10 Excellent

ALEJANDRO

Good
Stayed 1 night in May 2023

6/10 Okay

karin

Liked: Amenities
Was a little bit noisy and the area had a lot of traffic
Stayed 2 nights in Aug 2022

4/10 Poor

Cesar

Liked: Property conditions & facilities
No elevators
Amazing stay and good service but I was disappointed with the stairs. I was allocated in the 4 floor full of stairs. No elevator
Stayed 3 nights in Jul 2023

2/10 Terrible

Marco

Disliked: Staff & service
To expensive for what you get, service is the most horrible anybody could get, worn out bedding sheets, towels and bring your own bar soap, no telephone service nor enough electrical outlets for your equipment, old worn out mattress you have to beg to get a towel so far the most horrible hotel experience in Guatemala. Don’t go there unless you’re in a desperate situation.
Stayed 2 nights in Dec 2023

10/10 Excellent

Emmanuel

Ok
Stayed 1 night in Mar 2023

2/10 Terrible

Brandon Stuardo Martinez

Disliked: Staff & service
Service staff when I arrived at 12am and did not let me check in and I had to rent another room in other Hotel Really bad customer service my reservation was from January 26 to February 8
Stayed 13 nights in Jan 2023

2/10 Terrible

Patricia

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
There was BLACK MOLD in the bathroom. I approached the receptionist, made aware of this and that i woild need a different room. He casually said they can provide a fan ! I told him that black mold is toxic and hazardous to the lungs. He then offered a refund. I said I still need a place to stay. He said everything was booked. I said that i arrived with certain expectations and that he would need to provide a better option. He then proceeded to phone someone (I'm guessing management) and then said they could accommodate me at Villas Sicilia which he said is their sister hotel, a 16 minute walk from Villas Santander. I had three pieces of luggage to haul with me. He offered no transportation to get there and i had to call an Uber. Upon arriving to Villas Sicila, it was closer to midnight. I was let into my new room and found small spores of black mold in the bathroom and the shower curtain had RED build up on the bottom of it which means bacteria growth. Trying to reach ANYONE through this app was impossible. I kept getting AI Bots and gave up as it was past midnight and i was exhausted. Hotels.com needs to make this right as no one should have to experience a hotel stay at the cost of their health and well being. And how convenient for this app to have the photo upload feature not working as I write this to avoid showing you what I saw.
Stayed 1 night in Nov 2024

8/10 Good

Thomas

The room was newer and a good size. The sheets had holes in them and were worn out. Unacceptable at any price point. I twice had to ask for the hot water to be fixed. The internet was horrible and very slow.
Stayed 2 nights in Jan 2023

8/10 Good

Luis

Ok
It was ok. A trash can in the room it would it be nice. We had to use the small bathroom trash can. We ask for a bathroom mat because there was none. No key to lock the balcony door.
Stayed 4 nights in Dec 2022

2/10 Terrible

Xavi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn't want to change my reservation date, I made a mistake on the arrival date and even though I told them right then and there, they preferred to apply their policies and steal my money, their phone line doesn't work, it's a farce, I'm really very disappointed, they ruined my trip.
Stayed 1 night in Aug 2023