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Hotel Portobelo

3.0 star property
Hotel with free parking, near Guadalajara Cathedral

Choose dates to view prices

Photo gallery for Hotel Portobelo

Lobby sitting area
Building design
Lobby sitting area
1 bedroom, premium bedding, down duvets, pillow-top beds
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
The current price is S$57
includes taxes & fees
21 Jul - 22 Jul

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room (Dos Camas Matrimoniales)

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Double Room (Dos Camas Matrimoniales)

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Separate bedroom
Pillow-top bed
Premium bedding
Blackout curtains
Down duvet
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room

9.4 out of 10
Exceptional
(189 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Separate bedroom
Pillow-top bed
Premium bedding
Blackout curtains
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100

What's nearby

  • Guadalajara Cathedral - 10 min walk - 0.9 km
  • Degollado Theater - 14 min walk - 1.2 km
  • Avienda Chapultepec - 17 min walk - 1.5 km
  • Applicant Service Center - 2 min drive - 2.0 km
  • Minerva Roundabout - 4 min drive - 3.8 km

Getting around

  • Juarez Station - 1 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 32 min drive

Restaurants

  • ‪Restaurante Bar Milenarios - ‬3 min walk
  • ‪Chai - ‬3 min walk
  • ‪Vancouver Wings - ‬2 min walk
  • ‪Livin Café - ‬2 min walk
  • ‪Okuma - ‬1 min walk

About this property

Hotel Portobelo

Hotel near Guadalajara Cathedral
Close to Avienda Chapultepec, Hotel Portobelo provides a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site Mexican cuisine restaurant, PBH, serves breakfast. In addition to a business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Continental breakfast (surcharge), extended parking and a 24-hour front desk
  • A reception hall, smoke-free property and luggage storage
  • Guest reviews give top marks for the central location and helpful staff
Room features
All 86 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as first-run films and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses and down duvets
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch HDTVs with premium channels and first-run films
  • Daily housekeeping, desks and phones

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 130 to 350 for adults and MXN 130 to 350 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • PBH

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2007
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run films

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 130 to 350 for adults and MXN 130 to 350 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

A car is recommended for transport to and from this property
Parking height restrictions apply

Property is also known as

Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Frequently asked questions

Is Hotel Portobelo pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Portobelo?

As of 22 Jun, 2025, prices found for a 1-night stay for 2 adults at Hotel Portobelo on 21 Jul, 2025 start from S$56.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Portobelo?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Portobelo?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Portobelo?

Checkout is at noon.

Where is Hotel Portobelo located?

Located in Downtown Guadalajara, this hotel is within a 15-minute walk of Parque Revolucion and Guadalajara Cathedral. Minerva Roundabout is 2.7 mi (4.3 km) away. Juarez Station is only a 2-minute walk and Refugio Station is 10 minutes.

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Hotel Portobelo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1207 out of 1545 reviews
Rating 8 - Good. 251 out of 1545 reviews
Rating 6 - Okay. 49 out of 1545 reviews
Rating 4 - Poor. 11 out of 1545 reviews
Rating 2 - Terrible. 27 out of 1545 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karina Francisca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing super clean and the food from the restaurant is so good, definitely we will go back, thanks
Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here we enjoyed our stay
Stayed 3 nights in May 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly! Great property and the restaurant was good and affordable!
Stayed 6 nights in Apr 2025

6/10 Okay

Antonio

Hotel restaurant is nice and convenient
Stayed 4 nights in Apr 2025

10/10 Excellent

Olga

Liked: Cleanliness, amenities, property conditions & facilities
Good customer service and very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Gilbert M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, very helpful staff and extremely walkable! Centralized location to wonder and explore!
Stayed 1 night in Mar 2025

10/10 Excellent

mark

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed here many times over the years always enjoying great friendly staff. If an issue came up like air conditioning not working, it was promptly taken care of.
Stayed 6 nights in May 2025

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location,
Stayed 2 nights in Mar 2025

10/10 Excellent

Nubia Jannet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in May 2025

10/10 Excellent

Martinus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly hotel

Nice hotel, good service , friendly
Stayed 3 nights in Feb 2025

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility
Stayed 1 night in Mar 2025

10/10 Excellent

Jacinto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I WAS HAPPY WITH EVERITHING.I LOVE THIS HOTEL THANK YOU!
Stayed 4 nights in Mar 2025

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to transport any place on the city. Good public access.
Stayed 3 nights in Apr 2025

10/10 Excellent

Victor A Cabezas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how friendly the staff is and the location of the hotel. It is positioned in an area that makes it walkable to many attractions. Their restaurant has delicious breakfast too.
Stayed 4 nights in Feb 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel it's smells good people are very nice and friendly the rooms were very clean safe place just the beds were a little too hard uncomfortable but I always stay here love it
Stayed 5 nights in Mar 2025

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Well run.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities
Excelente
Stayed 1 night in Apr 2025

8/10 Good

Heliodoro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a wonderful place, nice room, super clean, friendly staff, but only one thing; the pillows are super high and hard. I had to ask for a softer and lower; it was better but not great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, good staff but not safe location.
Stayed 1 night in Mar 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay in this location for many reasons near bars near delicious tacos Oxxo I. The corner , I had purchased food that needed to refrigerate an where kind in keeping it in the refrigerator for me , Karla was amazing ..
Stayed 2 nights in Apr 2025

10/10 Excellent

Gerzain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities
Location was great walking distance to main church and other Attractions. Room and bed just like the pictures, beds are very comfortable we got a room facing the street was a bit loud but I can sleep threw anything, so If you can't than ask for a room not facing the street. Staff super nice and attentive very helpful The pressure of the shower wasn't that good but it's nothing to really complain about everything else was great.
Stayed 3 nights in May 2025

10/10 Excellent

Alma

Everything was
Stayed 1 night in Mar 2025

10/10 Excellent

DORA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
Stayed 1 night in Mar 2025