Gstaad - Saanen Holidays

Nice hotel in the mountains of Lausanne close to the lake, good parking, pleasant room and ok breakfast all included.

Friendly staff and very well located if you’re a tourist.

Bad experience. The small safe to keep our passport, extra money never worked. Light/Power went off twice in our room. Only 2 sachet of white sugar & tea bags provided for 3 adults, no fridge on such hot days. Staff would not make an effort to resolve these small demands which can make a difference. There are no facilities like a gym, etc. You just get an average size room with bath/toilet and a small kettle, some coffee sachet but no milk and a wardrobe. Apparently you can buy milk at the reception but no-one told us. I would like some refund/compensation for the inconvenience caused.

Quiet neighborhood near public transportation

Excellent location, most of the major attractions are in walking distance. The whole area is very nice, you can safely walk on the street at night. Staffs were very kind. Our room was comfortable and spacious. My only complaint is the portable air conditioner, it was quite noisy.