10/10
I like the check in process, it was done virtually, however I think they have to mentioned that the code works at the time of check in. Although I like the smooth check in process, I do think some people with less familiarity with modern technology struggle with it because I helped a person for their check in, as the reception is not available 24/7. I would also like to mention that the hotel is close to nearby public bus, very convenient, room is clean but bedsheet can be improved. The customer service team at Olala Homes is very excellent as they addressed every issues and concerns that I had during my stay through emails.
Khaulah
Stayed 2 nights in Jul 2025