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Hotel Puerto de La Luz by Pierre and Vacances

3.5 star property
Hotel with a 24-hour front desk, a quick walk to Las Canteras Beach

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Photo gallery for Hotel Puerto de La Luz by Pierre and Vacances

Pool
Poolside bar
Minibar, in-room safe, desk, blackout curtains
Rooftop terrace
Coffee shop

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Minibar, in-room safe, desk, blackout curtains

Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Double Room

Minibar, in-room safe, desk, blackout curtains

Business Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Sea View

Minibar, in-room safe, desk, blackout curtains

Double Room, Sea View

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Business Double Room, Sea View

Minibar, in-room safe, desk, blackout curtains

Business Double Room, Sea View

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Calle Juan Rejón, 42, Las Palmas de Gran Canaria, 35008

What's nearby

  • Las Canteras Beach - 5 min walk
  • Santa Catalina Park - 13 min walk
  • Poema del Mar Aquarium - 15 min walk
  • Port of Las Palmas - 5 min drive
  • Las Arenas Commercial Center - 6 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 38 min drive

Restaurants

  • ‪Tiki Taco Canteras - ‬6 min walk
  • ‪Ginger - ‬6 min walk
  • ‪Restaurante Canteras Playa - ‬6 min walk
  • ‪Cachuk - ‬4 min walk
  • ‪Gran Playa - ‬7 min walk

About this property

Hotel Puerto de La Luz by Pierre and Vacances

Hotel near Las Canteras Beach
Located close to Poema del Mar Aquarium and Santa Catalina Park, Hotel Puerto de La Luz by Pierre and Vacances provides a coffee shop/cafe. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), an electric car charging station and a 24-hour front desk
  • A front desk safe, tour/ticket information and smoke-free property
  • A lift
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel Puerto de La Luz by Pierre and Vacances include perks, such as air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with digital channels
  • Electric kettles, heating and daily housekeeping

Languages

English, French, German, Hungarian, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 15 per day)

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 11 per person
  • A coffee shop/cafe

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately EUR 11 per person
  • Nearby parking fee: EUR 15 per day (1640 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Cordial Vista Acuario Hotel
Cordial Vista Acuario Las Palmas de Gran Canaria
Cordial Vista Acuario Hotel Las Palmas de Gran Canaria
Cordial Vista Acuario
Sercotel Puerto de La Luz
Puerto Luz By Pierre Vacances
Hotel Puerto de La Luz by Pierre and Vacances Hotel
Cordial Vista Acuario
Sercotel Puerto de La Luz
Puerto Luz By Pierre Vacances
Hotel Puerto de La Luz by Pierre Vacances
Hotel Puerto de La Luz by Pierre and Vacances Hotel

Frequently asked questions

Is Hotel Puerto de La Luz by Pierre and Vacances pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Puerto de La Luz by Pierre and Vacances?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Puerto de La Luz by Pierre and Vacances?

Checkout is at noon.

Where is Hotel Puerto de La Luz by Pierre and Vacances located?

Situated near the beach, this hotel is within a 15-minute walk of Las Canteras Beach and Santa Catalina Park. Poema del Mar Aquarium and Port of Las Palmas are also within 2 mi (3 km).

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Hotel Puerto de La Luz by Pierre and Vacances Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 54 out of 114 reviews
Rating 8 - Good. 34 out of 114 reviews
Rating 6 - Okay. 18 out of 114 reviews
Rating 4 - Poor. 5 out of 114 reviews
Rating 2 - Terrible. 3 out of 114 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jill Viola

Liked: Cleanliness
The hotel was very good for a short stay in Gran Canaria. It‘s located in the near of a famous beach and a lot of restaurants. Unfortunately the hotel wasn‘t very clean and in need of renovation. the service at the reception was very good, the staff were friendly!
Stayed 3 nights in Apr 2024

10/10 Excellent

Jarkko

Great stay.
Everything went smoothly and service was great. Pool was superb and we enjoyed our stay and the hotel a lot.
Stayed 4 nights in Dec 2022

8/10 Good

Rafa

ok
Stayed 2 nights in Sep 2024

6/10 Okay

Will

Liked: Staff & service, property conditions & facilities
We passed the hotel already 3 times before we saw the hard to see name on the windows. At check-in we didn't have a brush for the toilet. After asking, they told us it's an "extra" and they would arrange it right away. After returning to the hotel in the evening, still no brush. Again to the reception and they could only provide it the next day. The "hdmi" on the TV wasn't working. After consulting the concierge, they said they would send the technician. No technician seen the next day so the concierge came to have a look. Apearantly the TV's hdmi wasn't working, so I asked her if we could try another TV, maybe another room. She was fully booked, which I understand, but the next day there would be people leaving so they would get back to that. Never spoke 1 word about it.
Stayed 8 nights in Dec 2024

8/10 Good

Oleg

Positive hotel with a great location
The hotel is new, the rooms are really fresh. However my room had a constant quest with the lights on.The excellent central air conditioner does not turn on heating, only cooling and drying. Among the advantages is a small pool on the roof with the opportunity to sunbathe and just spend time in the fresh air with a harbor view.
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Perfectly located a 5 minute walk to Las Canteras beach, for direct access to the beach and its long seafront walk filled with restaurants and bars, this hotel is new, modern, efficiently run with friendly and attentive staff. The breakfast each morning was of a very high standard and included fresh fruit and baked pastries, as well as eggs. There are bus stops immediately outside of the hotel for easy access to other parts of the city and just 4 stops away from Santa Catalina interchange to connect with the longer distance buses to the airport and Maspalomas. We will definitely return when we return to Las Palmas
Stayed 5 nights in Sep 2023

8/10 Good

tomas

Stayed 8 nights in Jan 2023

8/10 Good

Juho

Nice place next to the good connections
We stayed here for few nights during our longer trip in Canary Islands. The hotel looked quite new and felt like new. Bed was quite comfortable, maybe a little bit too hard for me. AC worked well but I think it was a little bit too overpowered for the room, we had to use it on the slowest fan speed to keep the room comfy. Breakfast was basic consisting fruits, pastries, bacon.. a good day starter. A really nice stay and I would come again here.
Stayed 2 nights in Dec 2022

6/10 Okay

Mohammad

Liked: Property conditions & facilities
Disliked: Room comfort
Not bad not good
The staff is very friendly but the place of breakfast is too small and crowded. Air conditioning is soon bad. The room is too small but not that Mach bad for one night If want to stay more check out the size. The location is not in a good area and should be careful, although, I haven't seen any issue it was told.
Stayed 1 night in Oct 2023

10/10 Excellent

Karen

Great location pre-cruise, great staff & breakfast
The room was fine. The staff were very good. Armando at reception was very pleasant and helpful. He was professional and cheery at check in and gave me very good local advise on places to eat for dinner. I went to one of his recommendations (La Tapatica) and had a very nice Canarian meal. Daniela and Manuel (Mano) in the restaurant at breakfast were lovely. I was by myself and Mano was very nice to me and we chatted a bit about favourite Canarian and Spanish food, and he made breakfast very nice and gave an excellent example of Canarian hospitality. Thank you Mano! The breakfast food was very good and I liked that there was good Spanish food there, and not just regular western tourist food. The Canarian cheese, pan con tomate and yogurt was very good, as was the coffee. I will recommend this hotel to cruisers who will start their cruise in Gran Canaria and need to stay somewhere the night before. Thanks.
Rooftop pool
Room
Spanish items at breakfast
View of port, can see cruise ships come in
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Service was good and friendly, but one reception girl with glasses was all the time boring and didn’t even greet you mostly. Room was nice and basic. The audio of traffic hear in the room pretty clear so at the evening I had to use earplugs. Cleaner made your bed every day but didn’t clean your floor well (sand, dead skin of sun burning) and some times you get clean shower towel and sometimes you use same towel two days. Breakfast service was perfect. Overall 4/5.
Stayed 14 nights in Oct 2023

10/10 Excellent

Karen

Great location pre-cruise, great staff & breakfast
The room was fine. The staff were very good. Armando at reception was very pleasant and helpful. He was professional and cheery at check in and gave me very good local advise on places to eat for dinner. I went to one of his recommendations (La Tapatica) and had a very nice Canarian meal. Daniela and Manuel (Mano) in the restaurant at breakfast were lovely. I was by myself and Mano was very nice to me and we chatted a bit about favourite Canarian and Spanish food, and he made breakfast very nice and gave an excellent example of Canarian hospitality. Thank you Mano! The breakfast food was very good and I liked that there was good Spanish food there, and not just regular western tourist food. The Canarian cheese, pan con tomate and yogurt was very good, as was the coffee. I give destination presentations on cruise ships and because of the lovely staff, I will recommend this hotel to cruisers who will start their cruise in Gran Canaria and need to stay somewhere the night before. Thanks.
Rooftop pool
Room
Spanish items at breakfast
View of port, can see cruise ships come in
Stayed 1 night in Apr 2024

10/10 Excellent

Vaida

Great
It’s was great quality. The wc and the shower is in the same room as the bedroom. Everything you can see was clean, but under the bed and the corridors weren’t, even tho the cleaning personnel were inside and cleaned the room and floor. The floor was actually dirty, only 10 min walking without socks, turned the feet black. I would recommend to use shoes inside. Also, it was very central ++
Stayed 2 nights in May 2023

2/10 Terrible

jeannette

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not worth a cent.
Air conditioning was not working. Three hours after being in the room, called reception desk to solve it. Asked for another room; had none available (don’t believe that). The maintenance person was not available. They brought a FAN to solve it. Spent a very hot night in a small room with no windows! Regarding the bathroom: toilet is in one corner of the room and the shower is in another. Lavatory is right in front of your bed. So you have to cross from one side to the other when using your bathroom! No restaurant. No services. They did not even try to look for another hotel for me. I will never again reserve there and do not recommend it! Not worthy a single penny spent!
Stayed 1 night in Oct 2023

8/10 Good

Lew

Rooms need microwaves. Hot tub on roof needs to be hot, not luke warm
Stayed 1 night in Feb 2025

8/10 Good

Dennis Alexander Enis

Stayed 7 nights in Dec 2024

2/10 Terrible

Amadeo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Falta de limpieza y mal estado de conservación:perdida dea agua del inodoro lavabo atascado y mal olor en habitacion

6/10 Okay

Ralf

Das Hotel hat halt Licht und Schatten. Für einen kurzen Aufenthalt reicht es jedoch aus. War hier eine Nacht bevor es auf Kreuzfahrt ging. Der Hafen ist fussläufig in 20 Min erreichbar. Die Gegend um das Hotel ist sehr lebhaft. Man sollte also nicht geräuschsempfindlich sein. Das Hotel bietet verschiedene Zimmerkategorien. Ich hatte ein Standardzimmer welches pragmatisch, sauber und ausreichend ist. Als Alleinreisender stört auch nicht das Dusche und WC im Zimmer verglast sind. Check in ging schnell und Personal war auch sehr freundlich. Frühstücksbuffet völlig ausreichend und gut.
Stayed 1 night in Nov 2024

4/10 Poor

Ciaran

Disliked: Amenities, property conditions & facilities
Wo fange ich an, wo höre ich auf? Vorweg: die Lage des Hotels ist sehr gut - vor allem, wenn man wie wir frisch vom Kreuzfahrthafen kommt. Gebucht haben wir 3! Doppelzimmer. Bekommen haben wir 2 Doppelzimmer und 1 Einzelzimmer. Das Personal vor Ort war freundlich, da gibt es nix - aber diese sind zu keinen Entscheidungen befugt. Wir haben uns das Zimmer angesehen und sind dann sofort zur Rezeption. Sie war wenig überrascht, meinte nur das es keine andere Möglichkeit gäbe - diese "Kategorie" wäre halt ausgebucht. Man bot uns als Entgegenkommen ein GRATIS-Storno an aber wir waren 6 Personen, wollten zusammen übernachten und es war auch schon am Abend. Nach ca 15 Min hieß es, wir könnten als Gruppe umsonst dort frühstücken. Das machte es nicht besser aber wir waren schlicht müde und genervt und wollten das Hotel verlassen da wir alle Hunger hatten. Nicht die Bettsituation allein war das Problem, die Gestaltung der Räume ist für mich ehrlich gesagt ein No Go. Während die Doppelzimmer wenigstens noch "Glastüren" vor der Dusche und dem Klo hatten (beides war mit dem Bett in EINEM RAUM) hatte das Einzelzimmer nix dergleichen. Hieß, ich konnte meinem Freund beim großen und kleinen Geschäft zuschauen. Habe ich nicht, wir sind jedesmal dann "raus" aus dem Raum aber auch nicht schön, in dem Dunst dann ... schlafen zu müssen. Es gab IN KEINEM der 3 Zimmer eine Ablagemöglichkeit. Poolbereich lässt man leider auch verkommen. Schade. sehr sehr schade! Breakfast war ok.
Stayed 1 night in Nov 2024

10/10 Excellent

Fiona

Stayed 2 nights in Nov 2024

8/10 Good

Stephen

Stayed 3 nights in Nov 2024

10/10 Excellent

Magnus

Stayed 1 night in Nov 2024

8/10 Good

Nina Ingvarda

Stayed 6 nights in Nov 2024

10/10 Excellent

veronique

Bonne situation pour partir en croisière. Excellent accueil et chambre 512 parfaite
Stayed 1 night in Nov 2024

6/10 Okay

Stine Hornemann

Liked: Cleanliness
X
Meget lille værelse, til trods for vi var blevet tildelt er af “de store”. Havde bestilt med havudsigt, fik et værelse på 1. Sal med udsigt til en masse træer ude foran hotellet. Intet havudsigt at se. Rengøring var ringe. Der var beskidt da vi ankom, hår på badeværelset og på sengen.
Stayed 4 nights in Nov 2024