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Sofitel Gold Coast Broadbeach

5.0 star property
Luxury Gold Coast hotel connected to a shopping centre, steps from The Oasis

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Gold Coast Broadbeach

Beach nearby
Outdoor banquet area
Premium bedding, minibar, in-room safe, desk
Aerial view
View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Room service
    Room service
The price is S$283
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for CLASSIC ROOM, 1 King Size Bed, River Views

Separate bathtub and shower, deep-soaking bathtub, designer toiletries

CLASSIC ROOM, 1 King Size Bed, River Views

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 37 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for SUPERIOR ROOM, 1 King Size Bed, Ocean Views

Premium bedding, minibar, in-room safe, desk

SUPERIOR ROOM, 1 King Size Bed, Ocean Views

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 37 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for SUPERIOR ROOM, 1 Queen Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

SUPERIOR ROOM, 1 Queen Bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 37 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for SUPERIOR ROOM, 2 Double Beds, Ocean Views

Premium bedding, minibar, in-room safe, desk

SUPERIOR ROOM, 2 Double Beds, Ocean Views

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for LUXURY ROOM, 1 King Size Bed, Ocean Views, Spa

Premium bedding, minibar, in-room safe, desk

LUXURY ROOM, 1 King Size Bed, Ocean Views, Spa

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for CLASSIC ROOM, 2 Double Beds, River Views

Separate bathtub and shower, deep-soaking bathtub, designer toiletries

CLASSIC ROOM, 2 Double Beds, River Views

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 37.0 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
81 Surf Parade, Broadbeach, QLD, 4218

What's nearby

  • The Oasis - 1 min walk - 0.1 km
  • The Star Gold Coast - 3 min walk - 0.3 km
  • Gold Coast Convention and Exhibition Centre - 5 min walk - 0.4 km
  • Pacific Fair Shopping Centre - 9 min walk - 0.8 km
  • SkyPoint Observation Deck - 4 min drive - 3.2 km

Getting around

  • Broadbeach South Light Rail Station - 8 min walk
  • Varsity Lakes Station - 20 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 28 min drive

Restaurants

  • ‪No Name Lane - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Guzman Y Gomez - ‬2 min walk
  • ‪Nineteen at the Star - ‬2 min walk
  • ‪The Loose Moose - ‬2 min walk

About this property

Sofitel Gold Coast Broadbeach

Luxury family-friendly hotel near The Oasis
Located close to The Star Gold Coast and Gold Coast Convention and Exhibition Centre, Sofitel Gold Coast Broadbeach provides a poolside bar, a terrace and a shopping centre on-site. Active travellers can enjoy cycling at this hotel. For some rest and relaxation, visit the hot tub. At the two on-site restaurants, enjoy breakfast, lunch, dinner and French cuisine. In addition to a library and dry cleaning/laundry services, guests can connect to in-room WiFi (surcharge), with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks at this hotel include:
  • 2 outdoor pools with free cabanas, sunloungers and pool umbrellas
  • Limo/town car service, full breakfast (surcharge) and bike hire
  • An outdoor tennis court, valet parking (surcharge) and an electric car charging station
  • Express check-out, express check-in and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 296 rooms include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and deep-soaking baths
  • LED TVs with premium channels
  • Wardrobes/cupboards, balconies and fridges

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 24.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (AUD 24.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (AUD 25 per night; includes in/out privileges)
  • Valet parking on site (AUD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 45 for adults and AUD 20 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Bistro On3 Restaurant
  • Room81 Restaurant

Family friendly

  • 2 outdoor pools
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 80.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately AUD 45 for adults and from AUD 20 for children
  • Fee for in-room wireless Internet: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: AUD 24.95 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 25.00 per night (in/out privileges)
  • Valet parking fee: AUD 55.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Sofitel Gold
Sofitel Gold Coast Broadbeach
Sofitel Gold Hotel
Sofitel Gold Hotel Broadbeach Coast
Accor Gold Coast Broadbeach
Broadbeach Sofitel
Sofitel Broadbeach
Sofitel Gold Coast Broadbeach Hotel Broadbeach
Sofitel Gold Coast Broadbeach Hotel
Sofitel Gold Coast Broadbeach Hotel
Sofitel Gold Coast Broadbeach Broadbeach
Sofitel Gold Coast Broadbeach Hotel Broadbeach

Frequently asked questions

Does Sofitel Gold Coast Broadbeach have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 6:00 AM to 6:00 PM.

How much does it cost to stay at Sofitel Gold Coast Broadbeach?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at Sofitel Gold Coast Broadbeach on 8 Dec,2024 start from S$283.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sofitel Gold Coast Broadbeach pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sofitel Gold Coast Broadbeach?

Self-parking is available for AUD 25.00 per night. Valet parking is available for AUD 55.00 per night.

What time is check-in at Sofitel Gold Coast Broadbeach?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Sofitel Gold Coast Broadbeach?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Sofitel Gold Coast Broadbeach located?

This family-friendly Gold Coast hotel is located by the ocean, within a 5-minute walk of The Oasis, The Star Gold Coast and Gold Coast Convention and Exhibition Centre. Kurrawa Beach and Dracula's Cabaret are also within 10 minutes. Broadbeach South Light Rail Station is 8 minutes by foot and Florida Gardens station is 21 minutes.

Sofitel Gold Coast Broadbeach Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 494 out of 1002 reviews" "
Rating 8 - Good. 291 out of 1002 reviews" "
Rating 6 - Okay. 124 out of 1002 reviews" "
Rating 4 - Poor. 57 out of 1002 reviews" "
Rating 2 - Terrible. 36 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kahlia

Stayed 1 night in Nov 2024

8/10 Good

Crystal

Travelled with partner
Liked: Cleanliness, staff & service
Was nice, breakfast was great. Pool & room is much smaller than it looks in the photos
Stayed 3 nights in Nov 2024

10/10 Excellent

Tarni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room great buffet breakfast super friendly staff the facilities should be more accessible though
Stayed 3 nights in Nov 2024

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel with friendly staff.
Stayed 4 nights in Oct 2024

6/10 Okay

bradley

Stayed 8 nights in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel with lovely service - particularly liked the glass of champagne offered in the foyer and the buffet breakfast was fantastic. Breakfast staff were amazing
Stayed 4 nights in Oct 2024

4/10 Poor

Landy

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Disappointing Anniversary Stay – Poor Service and Hygiene Issues We were really looking forward to our anniversary stay at Sofitel Broadbeach, but unfortunately, it was far from what we expected. We booked an ocean view room, but the view we received was not what was shown online. While the manager on number 9, Beck (I believe that was her name), was very helpful and tried to resolve the issue, the room still didn’t match what we had envisioned. At that point, we couldn’t book another hotel because everything was double the price. To make matters worse, the room and bathroom had insects, which is absolutely unacceptable for a hotel of this supposed caliber. The parking situation was frustrating too, with no priority for guests, as after dinner on a Saturday night we saw the parking was closed off and when we called the concierge they told us to park at another building which is totally unacceptable considering the amount of money we had spent at this hotel One of the biggest disappointments was the attitude of the concierge staff during check-out they were rude and dismissive, especially considering the mistakes that had been made with our booking. This lack of professionalism added to our frustration. Even the breakfast was underwhelming, with cold food, and birds were flying and walking around inside the restaurant, which felt unsanitary and disturbing. Overall, while we appreciated Beck’s effort to help, the overall experience did not meet our expectations. For such a
Stayed 3 nights in Oct 2024

8/10 Good

Sanaz

Business traveller
Overall good experience. The property is run down. Curtains were torn and rails not working. Bed and shower were lovely. It was very noisy however with music from the street continuing till the early hours of the morning. House keeping very average. Staff were excellent.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hugh

Liked: Property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

Brad

Travelled with partner
Was a bit old and dated, not totally clean
Stayed 2 nights in Oct 2024

6/10 Okay

Louie

Travelled with partner
Nice breakfast options.
Stayed 7 nights in Sep 2024

10/10 Excellent

Domenic

Travelled with group
Liked: Amenities
Good
Stayed 3 nights in Sep 2024

8/10 Good

David Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I had pick a slight negative I’d say if large pool was also heated but we loved our time there
Stayed 5 nights in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Duncan

Disliked: Cleanliness, staff & service, property conditions & facilities
After attempting to arrange a different date due to my daughter being critical ill and needing emergency surgery. The reservations team Emline refused all attempts to negotiate with the Expedia, despite a manafwr approving a refund under the circumstances. Certainly no humab in this service. Shame.
Stayed 1 night in Sep 2024

6/10 Okay

Cynthia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Disappointed as Sofitels are usually 5-star hotels but this one is tired looking and needs refurbishment. Our room wasn't clean (hair on shower floor and dirt marks on cupboard doors, mirror and wall). If we were staying more than 2 nights, we would have complained and asked for another room. The location in Broadbeach is excellent (close to everything) and my saving grace was a Starbucks opposite the hotel as there was no coffee machine in the room! All in all, we were disappointed and will not stay there again.
Stayed 2 nights in Sep 2024

8/10 Good

Prue

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean Could do with an update of bathrooms for aesthetics but they are cleaner than some new hotels I’ve been to!
Stayed 1 night in Sep 2024

10/10 Excellent

Safoora

Stayed 2 nights in Aug 2024

8/10 Good

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good spot to stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal Location and walking distance to good restaurants
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and position
Stayed 3 nights in Sep 2024

10/10 Excellent

Malcolm, BLAXLAND

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive and pleasant.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Candice

Stayed 4 nights in Aug 2024

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities
Great service from the Sofitel team. Room is a little dated otherwise great to stay at
Stayed 1 night in Sep 2024