2/10 Terrible
Mohiteshwar
Travelled with family
23 Nov,2024
Liked: Cleanliness
Disliked: Amenities
So, I have just received a response to my google review regarding this property and my stay here. It seems like they are not in touch with the way an establishment should deal with their customers. As, instead of an apology all I received were indirect jabs on how I was wrong in feeling the way I felt. The manager never responded to any of my attempt to communicate and now he did in a derogatory manner with inaccurate information and rudeness through this entire journey not one person from this business has apologized for misrepresentation and disrespect they have put me through so far. They have tried to put the blame on me by stating I asked to smoke in the room which is inaccurate I asked to smoke in the balcony which I was
told not, to by the receptionist as if I was in boarding school. I was given the 5th floor to stay when I had paid for an ocean view apartment. No Apology whatsoever by this business only expedia apologized was not even there fault.
Mohiteshwar
Stayed 4 nights in Nov 2024