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Crystal Bay on the Broadwater

3.5 star property
Aparthotel with free parking, in the vicinity of Surfers Paradise Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystal Bay on the Broadwater

Balcony
Individually decorated, individually furnished, blackout curtains
Beach/ocean view
Living area
Outdoor pool, pool loungers
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Hot tub
  • Washer
  • Barbecue grill
  • Air conditioning
The price is S$229
includes taxes & fees
23 Dec - 24 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Family Apartment, 1 Bedroom

Living area

Family Apartment, 1 Bedroom

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 72 sq m
  • 1 bedroom
  • 1 bathroom
  • Water view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Apartment, 3 Bedrooms

Living area

Deluxe Apartment, 3 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 110 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Apartment, 2 Bedrooms, Garden View

Living area

Apartment, 2 Bedrooms, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 72 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Traditional Apartment, 1 Bedroom

Living area

Traditional Apartment, 1 Bedroom

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 72 sq m
  • 1 bedroom
  • 1 bathroom
  • Water view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Apartment, 2 Bedrooms

Living area

Executive Apartment, 2 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 110 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for 1 Bedroom Deluxe Apartment

Living area

1 Bedroom Deluxe Apartment

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 92 sq m
  • 1 bedroom
  • 1 bathroom
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Economy Apartment, 1 Bedroom

Living area

Economy Apartment, 1 Bedroom

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 72 sq m
  • 1 bedroom
  • 1 bathroom
  • Water view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Apartment, 2 Bedrooms

Living area

Family Apartment, 2 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 72 sq m
  • 2 bedrooms
  • 1 bathroom
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Two Bedroom Apartment With Two Bathrooms

Individually decorated, individually furnished, blackout curtains

Deluxe Two Bedroom Apartment With Two Bathrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 110 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Standard Two Bedroom Apartment

Private kitchen

Standard Two Bedroom Apartment

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 72 sq m
  • 2 bedrooms
  • 1 bathroom
  • Water view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 1 Bedroom, Garden View

Living room

Apartment, 1 Bedroom, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 72 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

Living area

Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 273 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 3 Bedrooms

Living area

Apartment, 3 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 109 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 7
  • 1 Queen Bed and 4 Single Beds

View all photos for Deluxe Three Bedroom Apartment

Individually decorated, individually furnished, blackout curtains

Deluxe Three Bedroom Apartment

  • Sleeps 6
  • 3 Queen Beds

View all photos for One Bedroom Apartment

Individually decorated, individually furnished, blackout curtains

One Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe 1-bed Room

Individually decorated, individually furnished, blackout curtains

Deluxe 1-bed Room

  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

View all photos for Three Bedroom Apartment

Individually decorated, individually furnished, blackout curtains

Three Bedroom Apartment

  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Two Bedroom Apartment

Individually decorated, individually furnished, blackout curtains

Standard Two Bedroom Apartment

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for 1+1 Bedroom Apartment

Individually decorated, individually furnished, blackout curtains

1+1 Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Two Bedroom Apartment

Individually decorated, individually furnished, blackout curtains

Two Bedroom Apartment

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Penthouse

Individually decorated, individually furnished, blackout curtains

Penthouse

  • Sleeps 7
  • 2 Single Beds, 1 King Bed and 1 Queen Bed

View all photos for Deluxe Two Bedroom Apartment

Individually decorated, individually furnished, blackout curtains

Deluxe Two Bedroom Apartment

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard 1+1 Bedroom Apartment

Individually decorated, individually furnished, blackout curtains

Standard 1+1 Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Two Bedroom Apartment

Individually decorated, individually furnished, blackout curtains

Executive Two Bedroom Apartment

  • Sleeps 5
  • 2 Single Beds and 1 Queen Bed

Apartment With Garden View

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

Family One-Bedroom Apartment

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

One-Bedroom Apartment With Garden View

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Private kitchen

Southport Motel & Apartments

Pool
Kids pool
Parking included
Free WiFi
8.4 out of 10, Very good, (714)
The price is S$125
includes taxes & fees
22 Jan - 23 Jan,2025
Southport Motel & Apartments
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About the area

Map
182 Marine Parade, Labrador, QLD, 4215

What's nearby

  • Broadwater Parklands - 14 min walk
  • Gold Coast Aquatic Centre - 16 min walk
  • Sea World - 6 min drive
  • Cavill Avenue - 7 min drive
  • Surfers Paradise Beach - 8 min drive

Getting around

  • Helensvale Station - 9 min drive
  • Cypress Avenue Station - 9 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 42 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Vinnie's Italian Restaurant - ‬6 min walk
  • ‪Papercup Coffee - ‬3 min walk
  • ‪Crust Gourmet Pizza Bar - ‬7 min walk
  • ‪Montezuma's - ‬8 min walk

About this property

Crystal Bay on the Broadwater

Aparthotel with free parking, in the vicinity of Surfers Paradise Beach
This smoke-free aparthotel features an outdoor pool, a fitness centre and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, laundry facilities and free newspapers. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences, such as a washer/dryer and a coffee/tea maker. Weekly housekeeping is available.
Crystal Bay on the Broadwater offers 52 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and hairdryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 13 years old are not allowed in the swimming pool or hot tub without adult supervision.

Languages

English

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Sauna
  • Spa tub
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Car hire
  • Free secured self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 30 per night

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • In-room accessibility
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Free newspapers in lobby
  • Guidebooks
  • Housekeeping (weekly)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Near the boardwalk/promenade

Things to do

  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 14 floors
  • 52 units
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 12:30 PM)
Front desk staff will greet guests on arrival
Check-in hours are 8:30 AM - 12:30 PM on Sunday.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per night.
Cots (infant beds) are available for AUD 30.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Children under 13 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Crystal Bay Broadwater Apartment Labrador
Crystal Bay Broadwater Labrador
Crystal Bay Broadwater Apartment
Crystal Broadwater Labrador
Crystal Bay on the Broadwater Labrador
Crystal Bay on the Broadwater Aparthotel
Crystal Bay on the Broadwater Aparthotel Labrador

Frequently asked questions

Does Crystal Bay on the Broadwater have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Crystal Bay on the Broadwater?

As of 22 Dec,2024, prices found for a 1-night stay for 2 adults at Crystal Bay on the Broadwater on 23 Dec,2024 start from S$228.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crystal Bay on the Broadwater pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crystal Bay on the Broadwater?

Self-parking is free at this property.

What time is check-in at Crystal Bay on the Broadwater?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crystal Bay on the Broadwater?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Does Crystal Bay on the Broadwater provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Crystal Bay on the Broadwater located?

Located in Labrador, this aparthotel is 2.9 mi (4.7 km) from Surfers Paradise Beach, and within 6 mi (10 km) of Chevron Renaissance and Cavill Avenue. SkyPoint Observation Deck and The Star Gold Coast are also within 6 mi (10 km).

Crystal Bay on the Broadwater Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 405 out of 781 reviews" "
Rating 8 - Good. 294 out of 781 reviews" "
Rating 6 - Okay. 57 out of 781 reviews" "
Rating 4 - Poor. 17 out of 781 reviews" "
Rating 2 - Terrible. 8 out of 781 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Taylor

Liked: Cleanliness, property conditions & facilities
Stayed 23 nights in Nov 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice apartment with terrific views.
Stayed 1 night in Nov 2024

10/10 Excellent

Gail

Liked: Cleanliness, amenities, property conditions & facilities
I stay there on a regular basis and the staff are awesome. The facilities are great and the views are amazing!! It's in a great spot and easy distance to shops etc.
Stayed 3 nights in Oct 2024

10/10 Excellent

Wendy, Nanaimo

Travelled with family
Liked: Property conditions & facilities
Wonderful place to stay
Stayed 9 nights in Oct 2024

10/10 Excellent

Isabella

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The view was amazing. The rooms were a great size.
Stayed 8 nights in Oct 2024

10/10 Excellent

Johannes

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a pleasure to stay at this motel/hotel the fusiliers were in a good condition Thank you for staying at the Crystal beach hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lynell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
FRIENDLESS ON ARRIVAL SECURITY BEDROOM OVERLOOKING BROADWATER VERY COMFORTABLE UNIT
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service and pet friendly
Stayed 5 nights in Aug 2024

6/10 Okay

Joanne

Travelled with partner
Only complaint / suggestion is the trim on the bottom of the shower door needs replacing . It was filthy and mouldy . Bunnings sells it by the metre . Easy to cut to size and replace . The moths were a concern too !
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean unit with comfortable beds, great location with excellent pool/table tennis. Friendly staff. Great food options near by.
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Liked: Room comfort
Majestic .
Ladies at reception are super approachable . This hotel has a luggage trolley for use which is salubrious when travelling with the family . recommend this property .
Stayed 1 night in Jul 2024

10/10 Excellent

Ray

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Pauline

Great views plenty of space great for families
Stayed 1 night in Jul 2024

10/10 Excellent

YIU CHI PAUL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We recently stayed at Crystal Bay Resort for 5 nights as a family of four (with two children aged 8 and 12) and had an absolutely wonderful experience. The communication and service were excellent from the moment we booked until we checked out. Our apartment on level 8 had a beautiful view facing the water, which we enjoyed every day. The self-contained apartment was functional and had everything we needed for a comfortable stay. One of the highlights for us was the convenient location. With a bus stop right next to the property, we had easy access to Sea World and downtown Gold Coast, making our decision to not hire a car an excellent one. The frequent and easy public transportation saved us the hassle of driving and parking. Our family made full use of the resort’s amenities. The pool, spa, and sauna were fantastic for relaxing, and the kids especially loved playing table tennis. The overall atmosphere was friendly and welcoming, making our stay even more enjoyable. We highly recommend Crystal Bay Resort for families looking for a great place to stay in the Gold Coast!
Stayed 5 nights in Jul 2024

6/10 Okay

Deborah

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Location & views were great. But it was very disappointing as we had the Penthouse apartment & the kitchen needed a thorough clean. The Cooktop & rangehood had food splatter & was covered in grease residue. Food splatter on the walls. There were ant trails on a bench in one of the bedrooms with ants in the bed also socks left behind & food scraps behind a chair in the bedroom from a previous guest. This is the 3rd time we have stayed here in different apartments so I wouldn't spend the extra money on a Penthouse apartment.
Stayed 4 nights in Jul 2024

10/10 Excellent

karen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Would go back no worries staff always greeting you with a hello and a chat , the pool man he was so lovely, cant complain really enjoyed
Stayed 4 nights in Jun 2024

6/10 Okay

Matt

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Unfortunately the plates and bowls had food on them, cupboards throughout were dirty. Door handle to bathroom was falling off. The shower head was broken . The cabling to tv trunking was hanging off the wall, holes in wall behind bedroom door. There was also a problem with plumbing pipes banging through out the night/ early morning , i believe its called water hammer. Good view and comfortable bed.
Stayed 6 nights in Jun 2024

8/10 Good

Diane

Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Darryl

Business traveller
Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2024

6/10 Okay

Craig

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2024

6/10 Okay

Ed

Liked: Property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

Diane

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2024