2/10 Terrible
Lucien
Business traveller
14 Nov,2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff are lovely, Unfortunately the rest of the hotel is very very run down and dirty. The photos are nothing like the reality. My room reeked of disinfectant the whole time I was there. The heat pump had to be turned off because it was making a terrible scraping noise. The bathroom vent thats always on and cant be turned off was also making a loud noise I could hear through the wall. The "king" bed was two singles pushed together with different heights. The wall next to the bed was filthy and had feet marks on it and other damage with half hearted patch repairs. The carpet was gross and is very old and worn out with Marks everywhere. When I walked past the pool area there was bird poo everywhere and Pigeons bathing in the pool. Everything needs a lick of paint and new carpet its severely run down. In the foyer down stairs there were buckets catching ceiling leaks. Worst experience Ive ever had and Il never return. Gross, Do better for what you are charging a night. Girls on the counter were lovely cant fault them.
Lucien
Stayed 1 night in Nov 2024