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Serena Inn & Suites - Sundance

2.5 star property
Hotel with free breakfast, near Washington Park

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Serena Inn & Suites - Sundance

Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi
Bathroom
Reception
Indoor spa tub

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Pet-friendly
  • Breakfast included
  • Pool
  • Housekeeping
The price is S$125
includes taxes & fees
8 Feb - 9 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 17 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Ground Floor

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Ground Floor

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

Bear Lodge Motel

Breakfast included
Parking included
Free WiFi
Air conditioning
8.2 out of 10, Very good, (530)
The price is S$75
includes taxes & fees
1 Feb - 2 Feb
Bear Lodge Motel
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About the area

Map
2719 E Cleveland Street, Sundance, WY, 82729

What's nearby

  • Washington Park - 2 min drive
  • Clarenbach Memorial Park - 3 min drive
  • Devils Tower National Monument - 31 min drive
  • Terry Peak Ski Area - 70 min drive
  • Spearfish Canyon Scenic Byway - 87 min drive

Getting around

  • Gillette, WY (GCC-Campbell County) - 65 min drive

Restaurants

  • ‪Longhorn Saloon & Grill - ‬3 min drive
  • ‪Wild West Espresso & Video - ‬3 min drive
  • ‪Higbee's Cafe - ‬3 min drive
  • ‪Dime Horseshoe Bar - ‬3 min drive
  • ‪Cowgirl Pizza and Laundromat - ‬16 min walk

About this property

Serena Inn & Suites - Sundance

Hotel near Washington Park
Located close to Clarenbach Memorial Park, Serena Inn & Suites - Sundance provides free continental breakfast, laundry facilities and a 24-hour business centre. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi.
Additional perks include:
  • An indoor pool with sunloungers
  • Free self-parking
  • Express check-out, a 24-hour front desk and a TV in reception
  • Smoke-free property, a vending machine and an off-lead area
  • Guest reviews give top marks for the helpful staff and location
Room features
All guest rooms at Serena Inn & Suites - Sundance have comforts, such as air conditioning, in addition to Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6 AM to 10 AM

Things to do

  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 22 2024 to March 31 2025 (dates subject to change):
  • Hot tub
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from 25 October to 31 March:
  • Hot tub
  • Swimming pool
The property will be renovating from 22 October 2024 to 31 March 2025 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Sunday and Saturday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-lead area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are available for USD 10.0 per stay

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Best Western Inn Sundance
Best Western Sundance
Best Western Hotel Sundance
Sundance Best Western
Serena Inn Suites
Serena Inn Suites Sundance
Serena Inn & Suites Sundance
Best Western Inn At Sundance
Serena Inn & Suites - Sundance Hotel
Serena Inn & Suites - Sundance Sundance
Serena Inn & Suites - Sundance Hotel Sundance

Frequently asked questions

Does Serena Inn & Suites - Sundance have a pool?

Yes, this property has an indoor pool. The swimming pool is closed seasonally each year from October 25 until March 31. The swimming pool will be unavailable from October 22 2024 until March 31 2025 (dates subject to change). The property will be renovating the swimming pool from October 22 2024 until March 31 2025 (completion date subject to change).

How much does it cost to stay at Serena Inn & Suites - Sundance?

As of 31 Jan,2025, prices found for a 1-night stay for 2 adults at Serena Inn & Suites - Sundance on 8 Feb,2025 start from S$125.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serena Inn & Suites - Sundance pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 30 per pet, per day. Service animals are exempt from fees.

How much is parking at Serena Inn & Suites - Sundance?

Self-parking is free at this property.

What time is check-in at Serena Inn & Suites - Sundance?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Serena Inn & Suites - Sundance?

Checkout is at 11 AM.

Where is Serena Inn & Suites - Sundance located?

Situated in the mountains, this hotel is 1.2 mi (1.9 km) from Washington Park and 1.9 mi (3 km) from Clarenbach Memorial Park. Devils Tower National Monument is 29.3 mi (47.1 km) away.

Serena Inn & Suites - Sundance Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 433 out of 883 reviews" "
Rating 8 - Good. 273 out of 883 reviews" "
Rating 6 - Okay. 105 out of 883 reviews" "
Rating 4 - Poor. 41 out of 883 reviews" "
Rating 2 - Terrible. 31 out of 883 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jessica

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Na
Stayed 2 nights in Jan 2025

6/10 Okay

Vicki, Casper

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Had a problem with the thermostat in our room. We would set it at 66 but it kept going back to 77. It was a very hot night sleeping. it was too late and we were too tired to deal with maintenance The breakfast was very minimal. The price was right. We will give it another. try on another trip.
Stayed 1 night in Dec 2024

10/10 Excellent

Donovan

Stayed 3 nights in Oct 2024

8/10 Good

Jackie, Shell Knob

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, reasonably priced and basic breakfast.
Stayed 1 night in Oct 2024

6/10 Okay

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very good for one night of my driving trip. Wasn’t happy the hot tub hasn’t worked for yrs and the pools heater went out weeks earlier. It wasn’t that important so it was a convenient place next to the highway. The washer and dryer were old and not as clean as it could have been, but it could have been because of a previous user. I would still stay here again. Close to Sundance and Devils Tower Excellent family owned restaurant near by. Longhorn Saloon. Not the chain. Affordable.😁
Stayed 2 nights in Oct 2024

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service
For the money paid for this room - you couldn’t fault it! Have paid triple on this trip for same facilities. It’s not 4 stars but you pay your money you take your choice. Basic, Clean & Functional. Staff helpful & accomodating.
Stayed 1 night in Oct 2024

8/10 Good

Thomas J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Motel was pretty good. Pool was down only dislike
Stayed 1 night in Oct 2024

10/10 Excellent

Rikki

Stayed 1 night in Sep 2024

10/10 Excellent

Carol

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had everything we needed to feel comfortable and safe. The staff was very considerate, and the breakfast had everything we wanted. I wish all motels were as pleasant to stay in as this one.
Stayed 2 nights in Oct 2024

10/10 Excellent

elaine

Stayed 1 night in Sep 2024

6/10 Okay

Sarah

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bed was way too soft for two people to sleep on unless they really love cuddling. And we paid extra for this reservation instead of going with another cheaper hotel, because there was a pool and hot tub ... just to find out that the hot tub is broken and the pool is out of order. If I'd have known that, I would've saved some money and gone with a cheaper stay. Wouldn't stay there again!
Stayed 2 nights in Oct 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Clean
Very comfortable and clean. No elevator and a very minimal breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were very nice. Lady with braid that did breakfast was very friendly and full of information. Saw places that we would not have known about.
Stayed 3 nights in Sep 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced, friendly staff. A bit outdated but clean and well kept. Small town vibe, felt very safe.
Stayed 1 night in Sep 2024

10/10 Excellent

William

Stayed 1 night in Sep 2024

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a bunch of red and black beetle like bugs in it because the windows did not seal. My wife went to the front desk and they said oh well. My wife was bitten by a dog protecting our dog that had his harness and leash on and the other dog was not on a leash inside the building !!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Tami

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and the help was awesome.
Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Peteria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel because it had a hot tub. When we arrived the hot tub wasn’t working and was closed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb lady on reception who told us all about the area and Sundance, the mountain etc. There is no hot tub and hasn't been for years, but there is a pool. Good quiet room, two beds so lots of space. Nice breakfast, very quiet, and a gorgeous sunrise which also helps!
Stayed 1 night in Sep 2024

10/10 Excellent

Michael, Newport News

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although obviously an older motel, the property and facilities have been well maintained. The breakfast offerings were "continental" but there was coffee, etc. available all the time. They even had mints in the room which is a nice touch you don't see much anymore.
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good for he money.
Average. Could be better have definitely had worse. Mattresses are getting old, shower was great. Breakfast was ok. Nothing hot but biscuits and gravy.
Stayed 1 night in Sep 2024

8/10 Good

Justin, Cranston

Travelled with partner
Liked: Cleanliness, staff & service
Nice staff older place. Go to cowgirl pizza and Laundromat.
Stayed 1 night in Sep 2024

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people. Safe location. Inn was older but clean. Hot tub was out of commission, but other than that, it was a great stop.
Stayed 1 night in Sep 2024