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SO Hotel

2.0 star property
Hotel with free parking, near KOMTAR

Choose dates to view prices

Photo gallery for SO Hotel

Reception hall
In-room safe, desk, iron/ironing board, rollaway beds
Front of property
View from property
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Triple Room

In-room safe, desk, iron/ironing board, rollaway beds

Standard Triple Room

Highlights

Air conditioning
TV
Pillow menu
Hairdryer
Bidet
Cable channels
Desk
In-room safe
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Double Room, 1 Queen Bed

Room amenity

Standard Double Room, 1 Queen Bed

Highlights

Air conditioning
TV
Pillow menu
Hairdryer
Bidet
Cable channels
Desk
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

In-room safe, desk, iron/ironing board, rollaway beds

Standard Single Room

Highlights

Air conditioning
TV
Pillow menu
Hairdryer
Bidet
Cable channels
Desk
In-room safe
  • Sleeps 1
  • 1 Queen Bed

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About the area

Map
No. 90 Siam Road, Georgetown P. Pinang, Georgetown, George Town, Penang, 10400

What's nearby

  • Penang Times Square - 7 min walk - 0.6 km
  • KOMTAR - 10 min walk - 0.9 km
  • Gurney Drive - 2 min drive - 1.6 km
  • Gurney Plaza - 3 min drive - 2.7 km
  • Swettenham Pier Cruise Terminal - 4 min drive - 3.5 km

Getting around

  • Penang Sentral - 28 min drive
  • Penang (PEN-Penang Intl.) - 16 min drive

Restaurants

  • ‪Lorong Seratus Tahun Curry Mee 百年路咖喱麵 - ‬4 min walk
  • ‪Xin He Kopitiam - ‬2 min walk
  • ‪Jin Cafe - ‬1 min walk
  • ‪Siam Road Charcoal Char Koay Teow - ‬1 min walk
  • ‪Unknown - ‬2 min walk

About this property

SO Hotel

Hotel near KOMTAR
SO Hotel provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking and extended parking
  • Limo/town car service, bike hire and express check-out
  • Express check-in, smoke-free property and free newspapers
Room features
All guest rooms at SO Hotel include thoughtful touches, such as pillow menus and air conditioning, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Bidets and hairdryers
  • TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

Chinese (Mandarin), English, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Limited on-site parking

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Built in 2010
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 35 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 25.00 per vehicle (one way)
  • Rollaway bed fee: MYR 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hotel SO
SO Hotel
SO Hotel Penang
SO Penang
SO Hotel Penang/George Town
SO Hotel George Town
SO Hotel Hotel
SO Hotel George Town
SO Hotel Hotel George Town

Frequently asked questions

Is SO Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at SO Hotel?

Self-parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at SO Hotel?

Check-in begins at 2:00 PM.

What time is check-out at SO Hotel?

Checkout is at noon.

Does SO Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 25.00 per vehicle applies.

Where is SO Hotel located?

Located in Downtown George Town, this hotel is within a 15-minute walk of Penang Times Square and KOMTAR. Sun Yat Sen Museum and Loh guan Lye Specialist Centre are also within 15 minutes.

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SO Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 74 out of 235 reviews
Rating 8 - Good. 124 out of 235 reviews
Rating 6 - Okay. 27 out of 235 reviews
Rating 4 - Poor. 8 out of 235 reviews
Rating 2 - Terrible. 2 out of 235 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kutay

Liked: Cleanliness, staff & service, amenities
Near to the bus station
Stayed 2 nights in May 2025

8/10 Good

fumitaka

Liked: Staff & service
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
冷蔵庫と窓があれば最高
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, friendly and convenient location.

Very friendly staff. Love the location. Would stay here again next time.
Stayed 3 nights in Aug 2019

10/10 Excellent

CHARIZA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is accessible. Room is ready when we checked in. Room is clean, spacious and good airconditioning. Bathroom and clean and spacious also. Staff are friendly, accomodating and knowledgeable. Downside, limited parking space. Overall, pleasant stay.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great if you don't drive 5minutes ' walk to macalister road and you can find many buses going to Komtar. Great hotel for Budget Travellers.
Stayed 2 nights in Feb 2019

8/10 Good

KM, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cozy hotel with a good location. Right in the middle of the small city and many of the popular hot spots are within walkable distance. Mr Liou, the owner of the hotel, is very nice and he gave us a lot of information on travelling around. Made us feel like home when staying at Penang.
Stayed 3 nights in Jan 2019

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

Staff are well trained and seem genuinely concerned that you have a pleasant stay. Rooms are clean and reasonably spacious for the price. A few KMs from the centre of Georgetown, but there's a mall nearby
Stayed 1 night in Dec 2018

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value if you don't mind the area

Friendly, attentive and helpful staff. Rooms big enough for a couple of days, and cleaned to a good standard compared to other hotels in Malaysia. Hotel located a couple if KMs from the centre with limited local amenities and noisy local karaoke until 1am. I'm not bothered by this, do would stay again
Stayed 1 night in Dec 2018

8/10 Good

Frank, JB

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is near to food court.
Stayed 1 night in Nov 2018

6/10 Okay

seungmi, 쿠알라룸푸르

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

신중한생각이 필요합니다.

방음이 심각하게 되지 않습니다. 직원들의 편안함과 서비스의 만족도는 높습니다
Stayed 1 night in Nov 2018

8/10 Good

yoshino

観光優先寝るだけならOK

クアラルンプール行きバス停にも近く、良かった。
Stayed 2 nights in Sep 2018

10/10 Excellent

Scott

Off the beaten path but well worth the effort

A very clean, apparently family run hotel with attentive service. Our room didn't have any windows but that was almost the only complaint I could imagine for this place. There is a famous char kway teow stand immediately next door which was excellent but be prepared for a long wait. The rooms were clean, the ac, hot water and wifi worked well and there was lots of places to eat in the immediate vicinity. A lot of bang for the buck.
Stayed 2 nights in Aug 2018

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. There is kopitiam n the famous Char Koey Tiau nearby. There is laundry service at the hotel. Will definitely stay at this hotel again when I visit Penang again.
Stayed 2 nights in Jul 2018

8/10 Good

Jin Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

maria, indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with great staff..

SO hotel staff was super friendly and helpful. Once you arrived at the lobby they greet you warmly, let you choose what kind of pillow you want; they have microfill, cotton, and pearl. Any necessity needed during your stay you may ask the front office. Room was spacious for 3 person, however if it possible avoid the room facing the road, during sunset, the sun faced right into your room and it’s makes the room temperature get hotter even you turn on your aircon. The location itself close by several spot of food heaven, breakfast at jalan Kuantan, famous char kway teow in jalan Siam, or maybe the food stall right in front of the hotel, even on 11pm still full of customer..
Stayed 2 nights in Feb 2018

8/10 Good

mus, penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

satisfied..

having nice and good stay for that price..so kind and helpful staff..!! will be better if there is some food/snack/drink offered at reasonable price..
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall are good but limited parking space..
Stayed 1 night in Jan 2018

10/10 Excellent

Wan Qing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service iin action. You can choose your own type of pillows, to give you a good niht rest! you can try out one of the 15 different shampoos available. Thanks to that, i am switching brands! Those little things make clear that the people are SO dedicated to give you a comfortable stay. And not just one employee, all of them.
Stayed 6 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Ian, Masia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

reasonable hotel

there has no window but everythings are nice. will visit again for business trip
Stayed 4 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Zheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks SO Hotel. Good service

Overall 4.5 / 5 Didnt expect much from a Hotel that price is so cheap But end up having a Awesome night at SO hotel. I requested Honey moon theme. And they Really did it for me. I Really appreciate it. Their service are Really good. Hotel might be abit old. But their service have make up for it. High recommended for those Looking for cheap and good hotel.
Stayed 2 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Service

The basin is not in the bathroom.
Stayed 1 night in Jul 2017