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"After a days skiing my husband ran a bath, got in and pressed the button for bubbles. Lumps of black scum poured out - he leapt out. told reception who said someone would come. left water in bath to show them. day 2. Nice cleaner emptied bath, husband ran bath in evening. more lumps of black scum. Took photo and told reception. this happened for 6 days. photo is of scum after 6 days of running bubbles. on checking out told hotel not happy - they said they would investigate and let us know. NOTHING has happened. "

"Excellent localisation"

"Awesome place, people were friendly."

"Lovely "

"It was a nice experience, we had just one night, check in and check out online available, extra large bed and very comfortable, eco toothbrushand, toothpaste with a shaving kit included in the bathroom. Safe parking under hotel for extra cost. "

"A convenient place to stay whilst on the road easy instructions given in handout"

"beautiful location and property- friendly staff - comfortable great room and bar area "

"I stayed in early June ( out of season in the area) the hotel was in effect closed, no staff there ( just someone who came to check us in ) so no bar or food. No option for breakfast. I think we were to only two staying there. It was a one night stay (thankfully) and in the morning we had no Hot Water, just packed and left as no staff around. I understand owners and staff want holidays in the off season but then they should just have closed the hotel for a few weeks. Only positive point was safe parking outside for our motorbikes. "

"We did not stay at the Royal Tanau as it was closing for season end, but we were relocated to the Eurostar La Pleta, which was amazing overall. Very nice service, every detail very well looked after. Smooth van service to the ski lift"