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The New Castle Hotel

3.0 star property
Hotel in Gangtok with free breakfast and 24-hour front desk

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Photo gallery for The New Castle Hotel

Regional cuisine
Lobby sitting area
Premium bedding, memory-foam beds, individually decorated
Living area
Aerial view

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Parking included
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Suite, 2 Double Beds, Smoking, Valley View

Premium bedding, memory-foam beds, individually decorated

Family Suite, 2 Double Beds, Smoking, Valley View

Highlights

Individually furnished
Individually decorated
Dining table
Flat-screen TV
Premium bedding
Memory foam bed
Ceiling fan
Blackout curtains
  • 23 sq m
  • Valley view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed, Smoking, Valley View

Living area

Superior Double Room, 1 King Bed, Smoking, Valley View

Highlights

Individually furnished
Individually decorated
Dining table
Flat-screen TV
Premium bedding
Memory foam bed
Ceiling fan
Blackout curtains
  • 20 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, memory-foam beds, individually decorated

Deluxe Double Room

Highlights

Individually furnished
Individually decorated
Dining table
Flat-screen TV
Premium bedding
Memory foam bed
Ceiling fan
Blackout curtains
  • 14 sq m
  • Valley view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Bathtub, Valley View

Premium bedding, memory-foam beds, individually decorated

Suite, 1 King Bed, Bathtub, Valley View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Dining table
Flat-screen TV
Ceiling fan
Separate bedroom
Memory foam bed
  • 23 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed
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About the area

Map
Deorali, Gangtok, Sikkim, 737102

What's nearby

  • MG Marg Market - 16 min walk - 1.4 km
  • Royal Palace - 1 min drive - 1.5 km
  • Ranka Monastery - 2 min drive - 2.2 km
  • Shiv Mandir - 3 min drive - 2.2 km
  • Rumtek Monastery - 9 min drive - 7.8 km

Getting around

  • Bagdogra (IXB) - 106 min drive

Restaurants

  • ‪Mmaya's Restaurant - ‬16 min walk
  • ‪Jagjeet's Restro-Bar - ‬11 min walk
  • ‪Lounge 31A - ‬3 min walk
  • ‪Homeground Sports Bar and Grill - ‬10 min walk
  • ‪Chullah - ‬16 min walk

About this property

The New Castle Hotel

Hotel in the city centre
A free breakfast buffet, dry cleaning/laundry services and a bar are just a few of the amenities provided at The New Castle Hotel. Be sure to enjoy a meal at the on-site Regional cuisine restaurant. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), concierge services and luggage storage
  • Tour/ticket information, free newspapers and a 24-hour front desk
Room features
All rooms are individually furnished, and boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Blackout curtains, restaurant dining guides and slippers
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, coffee/tea makers and ceiling fans

Languages

English, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Dining table
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Ceiling fan
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 15 days prior to check-in
Visitors who are not citizens of India must obtain an Inner Line Permit (ILP) to enter Sikkim. Each guest must have photocopies of their passport and Indian visa along with the original documents and 2 recent passport-sized photos to receive the permit. Guests can submit these documents at Melli and Rangpo entry checkpoints, Bagdogra Airport's Sikkim Tourism Booth, and Sikkim House in Kolkata or Delhi.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: INR 4000 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Google Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

New Castle Hotel Gangtok
New Castle Gangtok
The New Castle Hotel Hotel
The New Castle Hotel Gangtok
The New Castle Hotel Hotel Gangtok

Frequently asked questions

Is The New Castle Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The New Castle Hotel?

Self-parking is free at this property.

What time is check-in at The New Castle Hotel?

Check-in start time: noon; check-in end time: anytime.

What time is check-out at The New Castle Hotel?

Checkout is at noon.

Does The New Castle Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 4000 per vehicle applies.

Where is The New Castle Hotel located?

Located in the heart of Gangtok, this hotel is within 1 mile (2 km) of Namgyal Institute of Tibetology, Banjhakri Falls and MG Marg Market. Himalayan Zoological Park and Royal Palace are also within 1 mile (2 km).

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The New Castle Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 3 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

8.0/10

Cleanliness

9.2/10

Staff & service

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10

Stayed 2 nights in May 2024
This review was submitted before 2018 and has not been verified.

4/10

Just ok
Stayed 4 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

8/10

Old place with decent accomodation , well connected with a taxi stand outside the hotel. Rope way is just outside the hotel. Mr Ravi Rai & other staff were very friendly and helpful . They arrange transport for local sightseeing , NathuLa and North Sikkim tour. Overall good value for money.
This review was submitted before 2018 and has not been verified.

8/10

Unmatched hospitality. Unmatched hospitality from the staff. Best experience.
This review was submitted before 2018 and has not been verified.

10/10

I was with my family in Gangtok-Sikkim on family holidays for a week from 13th to 19th April 2017 and as per suggested by hotel receptionist Mr Ravi Rai we choosed King Suite for stay. First of all I would like to thank and appreciated Mr Ravi and his team for such wonderful service and arrangements. We received very warm welcome by him and his team on arrival. All the facilities were great. It was exactly home away home. The food was really very great and healthy. This hotel is opposite to famous butterfly bridge, taxi stand, Rope way station and Institute of Tibetology. Its the best place to stay in Gangtok-Sikkim. We will certainly be staying here again!!