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Best Western Frodsham Forest Hills Hotel

3.0 star property
Hotel in Frodsham with full-service spa and fitness centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Frodsham Forest Hills Hotel

View from property
Aerial view
Courtyard
Desk, free WiFi, bed sheets
Aerial view

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
The price is S$107
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
Connecting rooms available
TV
Hairdryer
Designer toiletries
Private bathroom
Deep-soaking bath
Electric kettle
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

Highlights

Heating
Connecting rooms available
TV
Hairdryer
Designer toiletries
Private bathroom
Deep-soaking bath
Electric kettle
  • 20 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking

Highlights

Heating
Connecting rooms available
TV
Hairdryer
Designer toiletries
Private bathroom
Deep-soaking bath
Electric kettle
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Desk, free WiFi, bed sheets

Executive Room, 1 King Bed, Non Smoking

Highlights

Heating
Connecting rooms available
TV
Hairdryer
Designer toiletries
Private bathroom
Deep-soaking bath
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

Desk, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking (with Sofabed)

Highlights

Heating
Connecting rooms available
TV
Sofa bed - double
Hairdryer
Designer toiletries
Private bathroom
Deep-soaking bath
  • Sleeps 4
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

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includes taxes & fees
22 Dec - 23 Dec
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About the area

Map
Overton Hill, Frodsham, England, WA6 6HH

What's nearby

  • Lady Heyes Crafts and Antique Centre - 3 min drive - 2.3 km
  • Delamere Forest - 8 min drive - 8.8 km
  • Chester Zoo - 18 min drive - 20.2 km
  • Chester City Walls - 20 min drive - 21.9 km
  • Chester Racecourse - 21 min drive - 22.6 km

Getting around

  • Frodsham Station - 3 min drive
  • Manchester Airport (MAN) - 36 min drive

Restaurants

  • ‪Ring O Bells - ‬9 min walk
  • ‪Oh My Cod - ‬7 min drive
  • ‪Bears Paw - ‬3 min drive
  • ‪Top Taste - ‬20 min walk
  • ‪The Cottage Tea Shop - ‬3 min drive

About this property

Best Western Frodsham Forest Hills Hotel

Hotel in a rural location
Take advantage of a bar, a gym and conference space at Best Western Frodsham Forest Hills Hotel. Take some time to relax at the on-site spa. The on-site restaurant, Grill on the Hill, offers breakfast, lunch, dinner and children's meals. In addition to a steam room and a sauna, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool and a children's pool
  • Free self-parking
  • English breakfast (surcharge), a porter/bellboy and smoke-free property
  • Wedding services, meeting rooms and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 58 rooms have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with designer toiletries and deep-soaking baths
  • TVs with digital channels
  • Heating, daily housekeeping and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily English breakfast available for a fee: GBP 12.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grill on the Hill

Family friendly

  • Children's pool
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 5:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per night
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 12.50 per person
  • Pet fee: GBP 15.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

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Frequently asked questions

Does Best Western Frodsham Forest Hills Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Best Western Frodsham Forest Hills Hotel?

As of 22 Nov,2024, prices found for a 1-night stay for 2 adults at Best Western Frodsham Forest Hills Hotel on 24 Nov,2024 start from S$106.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Frodsham Forest Hills Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15.00 per pet, per night.

How much is parking at Best Western Frodsham Forest Hills Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Frodsham Forest Hills Hotel?

Check-in start time: 2:30 PM; check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Best Western Frodsham Forest Hills Hotel?

Checkout is at 11 AM.

Where is Best Western Frodsham Forest Hills Hotel located?

Situated in a rural location, this spa hotel is 1.3 mi (2.2 km) from Lady Heyes Crafts and Antique Centre and within 6 miles (10 km) of Halton Castle and Delamere Forest. Manley Mere and Go Ape! Delamere are also within 6 miles (10 km). Frodsham Station is 21 minutes by foot.

Best Western Frodsham Forest Hills Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 325 out of 816 reviews" "
Rating 8 - Good. 321 out of 816 reviews" "
Rating 6 - Okay. 105 out of 816 reviews" "
Rating 4 - Poor. 41 out of 816 reviews" "
Rating 2 - Terrible. 24 out of 816 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
.
Stayed 1 night in Nov 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is clean and comfortable and most of the staff are pleasant and helpful. The hotel interiors are dated and tired so is in need of a refurbishment. We chose the hotel as it is pet friendly and we had our 5 year old Cocker Spaniel with us. We had a pleasant stay until breakfast. We entered the restaurant with our dog in open view of all the staff. We were told to sit wherever we would like in the restaurant so we sat at a table with our dog. We had a nice breakfast which we had mostly finished when the restaurant manager shouted in an abrupt manner across the restaurant that dog’s weren’t allowed in and we had to go to the lounge. We felt put out by this a it would only have needed a quite polite word to ask us to retire to the lounge. We would not have minded sitting outside the restaurant to have breakfast if requested when we entered but were welcomed with our dog.
Stayed 1 night in Nov 2024

8/10 Good

Peter

Good for a 3 star
Stayed 2 nights in Oct 2024

10/10 Excellent

Ovidiu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay 👌
Stayed 1 night in Nov 2024

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. What a real Gem of a place. We stayed 2 nights in a family room (double & 2 full sized singles). Having read some less than favourable reviews we were a little nervous but we were delightfully surprised by what we found. The room was spacious, clean and comfortable. The corridor we stayed in had been recently decorated and was clean and fresh. The room hadn’t yet been upgraded but it was perfectly clean and met our needs (although it was very warm). The ladies changing rooms had been renovated and were fabulous. We choose to shower here each day after our swim rather than use the shower over the bath in room as they were so lovely. There was GHD hairdryers and straighteners available for use too. The pool was also lovely and clean and perfect for the kids. The staff were lovely, welcoming and so friendly. I was staying on my own with my kids and they could not have been more helpful. We even came home on the second day to find wonderful towel art on the beds. The kids loved this! We didn’t book breakfast due to poor reviews but we went along on our last morning and it was wonderful. The continental selection was varied and fresh. As the hotel was quiet we were told there was no buffet so everything was made fresh to order. My son rated their eggs in his top 5 which is real praise. As an added bonus I was able to use the free charging point twice and left on our last morning fully charged which saved us a stop off on our way home. Definitely recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food
Stayed 1 night in Oct 2024

8/10 Good

Nick

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Really nice view from the superior rooms. Pleasant and relaxing stay. Couldn’t get in the pool as it was always too busy but the gym was nice and clean and full of decent kit. Would definitely stay again.
Stayed 4 nights in Oct 2024

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I will be back as the hotel was clean, convennient and a good price, Good TV, wireless was acceptable but a little confusing to log on first time. The bed was comfortable and gave a good nights sleep. The reason for marking its condition down is the expereince is a throwback to the 70's, can't remember the last time I came across a PINK bathroom, and the plastic bath felt flimsy underfoot. The carpets in the corridors are worn, badly in places that has been covered with gaffer tape to keep the worn ends down, The internal doors between sections look tired and seem to open awkwardly e.g. you have to go through the R/H side rather than the L/H one as I have found in other hotels. Overall this could be a real gem if some money was pumped in to carry out a phased upgrade of the facility
Stayed 1 night in Oct 2024

8/10 Good

Nicola Claire

A bit outdated, but the location was great for us and the big bonus was that the leisure facilities were open until late. Beds were really comfy!
Stayed 2 nights in Oct 2024

4/10 Poor

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Nothing
Stayed 1 night in Oct 2024

6/10 Okay

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Magnus

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It was ok just old and tired
Stayed 1 night in Sep 2024

6/10 Okay

alan

Hotel decor is dated and tired worn carpets etc, but has been recently tidied up a bit with a lick of paint here and there. Bedrooms really need updating and refurnishing.
Stayed 1 night in Sep 2024

6/10 Okay

Christopher

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel and surrounding area need updating. Staff were friendly and helpful.
Stayed 3 nights in Aug 2024

6/10 Okay

Mark, ALCESTER

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dated rooms. Peach bathroom suite. Towel on full heat and would not turn down. No toilet roll holder. Plus side : huge TV and good lighting.
Stayed 1 night in Aug 2024

8/10 Good

Graeme

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice Hotel, but Decor Tired
The hotel was comfortable but the decor was "tired". The hotel is in the middle of a refurbishment and I'm sure this will bring it back to being "the place to be"
Stayed 6 nights in Aug 2024

10/10 Excellent

PATRICK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service
Misleading about pet friendliness, lied to Hotels.
We were turned away because we had a cat with us. This property is listed as pet friendly, and prior to today, did not state that it is "dogs only" as the receptionist stated upon our arrival. They said the cat can't come in and would have to stay in the car park. He said there's dogs in the hotels and if the cat got out "it would be murdered". That was very condescending, I've stayed at plenty hotels with both cats and dogs and no one got out or got murdered. We did not stay here as a result as we were not comfortable leaving the cat in the car. It wasn't that the cat would have an issue with it (cats keep to themselves after all, and we have a litter box/food/water set up as we do long drives), but rather I didn't feel comfortable leaving the cat unattended. Even the Beat Western site for this location only stated that it's pet friendly, noting "dogs will be charged 15 gbp" but did not mention any exclusions. I was willing to pay for the cat but that wasn't an option. The receptionist then proceeded to state "I wouldn't leave my cat in a car but that's not my business" (paraphrasing the last part as I was very unnerved at that point). When I tried to get a refund from Hotels.com, they said they can not do so because the Best Western said we stayed there. That is a lie. It can be verified on CCTV that we left the property after that interaction and did not return. We stayed elsewhere in the center of Chester at a much more accommodating place.
Stayed 1 night in Aug 2024

6/10 Okay

P A

Stayed 2 nights in Aug 2024

4/10 Poor

Jacqueline

Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

j

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2024

8/10 Good

Marcio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, amazing location. Ongoing refurbishment but did not affect our stay.
Stayed 1 night in Aug 2024