2/10 Terrible
Michael
20 Nov,2024
Disliked: Cleanliness, staff & service, property conditions & facilities
First off, the night attendant, while not rude, wasn’t very friendly or welcoming. Then, we get to our room and as soon as I open the door, a roach takes off across the floor. I killed it and threw it in the trash can. Strike one, but hey, critters are critters and you can’t always control all of them, I get it. Then, go over to the bathroom area and there are random pieces of hair on the counter. Ok, maybe it’s a little dirtier than it should be. Strike two. Finally, I poured the remainder of a cup of coffee in the sink and it wouldn’t drain one bit. Strike three. There was no way I was going to be comfortable asking my pregnant wife and our 5 year old to sleep in such a room. So I went back to the night host to see about getting a refund and we would go to a different hotel and he stated that he would have to wait until the morning to go see if my allegations were legit. So dirty facilities plus poor maintenance and on top of that, horrible customer service, means that I would absolutely not recommend this hotel.
Michael
Stayed 2 nights in Nov 2024