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Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

4.0 star property
Pet-friendly hotel connected to a shopping centre in Innenstadt 1 with a fitness centre

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Photo gallery for Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

Exterior
Lobby
Lobby
Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe
Lobby
Close to MyZeil and Frankfurt Christmas Market, Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) provides shopping on-site, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the sauna or the steam room. In addition to a gym and a 24-hour business centre, guests can connect to free in-room WiFi.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Pet-friendly
The current price is S$124
includes taxes & fees
7 Mar - 8 Mar

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Family Room (2 Adults + 2 Children)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Family Room (2 Adults + 2 Children)

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Hairdryer
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Suite

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Eco-friendly toiletries
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Room

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Eco-friendly toiletries
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Superior Room

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Eco-friendly toiletries
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Standard Single Room

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Hairdryer
Eco-friendly toiletries
  • 19.8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Standard Room

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Hairdryer
Eco-friendly toiletries
  • 23.1 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Hairdryer
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Balcony

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Hairdryer
  • 41 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room (Extra Bed 2 Adults + 2 Children)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Room (Extra Bed 2 Adults + 2 Children)

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Eco-friendly toiletries
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Extra Bed 2 adults + 2 children)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Suite (Extra Bed 2 adults + 2 children)

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
2 bedrooms
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Deluxe Room, Balcony (Extra Bed 3 Adults)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, Balcony (Extra Bed 3 Adults)

Highlights

Balcony
Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Hairdryer
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Family Room

Highlights

Separate sitting area
Soundproofed
TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Hairdryer
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

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The price is S$117
includes taxes & fees
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About the area

Map
Vilbeler Str. 2, Frankfurt, HE, 60313

What's nearby

  • MyZeil - 7 min walk
  • Frankfurt Cathedral - 10 min walk
  • Römerberg - 11 min walk
  • Frankfurt Christmas Market - 12 min walk
  • Alte Oper - 15 min walk

Getting around

  • Konstablerwache Station - 4 min walk
  • Hessendenkmal Tram Stop - 4 min walk
  • Frankfurt Airport (FRA) - 28 min drive

Restaurants

  • ‪Dim Sum Haus - ‬1 min walk
  • ‪Koh Samui - ‬3 min walk
  • ‪Iwase - ‬1 min walk
  • ‪Zeil Kebap - ‬2 min walk
  • ‪Zu den 12 Aposteln - ‬1 min walk

About this property

Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

Upscale hotel near MyZeil
Located close to Frankfurt Christmas Market and Römerberg, Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) provides shopping on-site, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the sauna or the steam room. In addition to a gym and a 24-hour business centre, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), an electric car charging station and 5 meeting rooms
  • Multilingual staff, coffee/tea in reception and concierge services
  • Luggage storage, smoke-free property and tour/ticket information
  • Guest reviews give top marks for the breakfast, helpful staff and first-rate property condition
Room features
All 256 rooms feature comforts such as pillow menus and separate sitting areas, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Eco-friendly toiletries, baths or showers and hairdryers
  • 47-inch TVs with premium channels
  • Separate sitting areas, eco-friendly cleaning products and electric kettles

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 24 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 312 square feet of conference space
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch TV with premium satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 45
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Nearby parking fee: EUR 24 per day (328 ft away)
  • Pet fee: EUR 30 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 45 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Frankfurt NH City
Hotel NH Frankfurt City
Nh Frankfurt City Hotel Frankfurt
Nh Hotel Frankfurt
Nh Hotels Frankfurt
NH Collection Frankfurt City Hotel
NH Collection Frankfurt City
NH Collection Frankfurt City

Frequently asked questions

Is Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of EUR 30 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)?

As of 8 Feb,2025, prices found for a 1-night stay for 2 adults at Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) on 7 Mar,2025 start from S$124.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)?

Limited spots are available.

What time is check-in at Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)?

Check-in start time: 3 PM; check-in end time: midnight. Early check-in is available for a fee of EUR 45 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) located?

Located in Innenstadt 1, this hotel is within a 10-minute walk of Museumsufer and MyZeil. Römerberg and Frankfurt Christmas Market are also within 15 minutes. Hessendenkmal Tram Stop and Konstablerwache Station are within a 5-minute walk.

Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 173 out of 279 reviews
Rating 8 - Good. 68 out of 279 reviews
Rating 6 - Okay. 23 out of 279 reviews
Rating 4 - Poor. 11 out of 279 reviews
Rating 2 - Terrible. 4 out of 279 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Stacey

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Staff were very friendly. Shower could have been cleaner. Very convenient to the train station.
Stayed 1 night in Dec 2024

8/10 Good

Michele, Tecumseh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
If you're seeking a hotel experience akin to staying in North America while in Germany, this hotel may be suitable for you. However, it lacks the authentic German or European atmosphere typically expected. The front desk staff demonstrated a lack of professionalism, engaging in an argumentative exchange regarding the city tax, and I was overcharged for it (a reminder that customer satisfaction should always be a priority in hospitality). We booked two rooms—one of which was quiet, while the room facing Konrad-Adenauer-Strasse was significantly affected by noise. On a positive note, the hotel is ideally situated near the Zeil, offering excellent shopping and dining options. It is also a mere 10-minute walk from Römerberg and the Cathedral of St. Bartholomew.

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and friendly staff, breakfast in is a most have! 👌
Stayed 2 nights in Jan 2025

10/10 Excellent

Alison Jane

Stayed 3 nights in Dec 2024

6/10 Okay

Kelly

Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here - we especially loved the breakfast!
Stayed 3 nights in Dec 2024

6/10 Okay

Duc Quan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jai, San jose

Stayed 1 night in Dec 2024

8/10 Good

Frosti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and basic
Stayed 1 night in Dec 2024

10/10 Excellent

Sungseok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean! Good staff and service!
Stayed 1 night in Dec 2024

10/10 Excellent

Evangelyn, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is walkable from the Konstablerwache train station, and also able to walk all the way to Romer and even to Mainkai for cruise. The room is spacious and very clean. The hotel is near to shopping street My Zeil, thus, many choices for food and groceries shopping. Will stay here again if I visit Frankfurt in future.
Stayed 2 nights in Dec 2024

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alexsandro was the most helpful and genuine front desk host! Rooms are warm for sleeping if you like them cool. Otherwise hotel is amazing
Stayed 2 nights in Dec 2024

10/10 Excellent

Ipek

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with the warm atmosphere in the lobby area of the hotel, also the friendly service we received from the reception. Breakfast was delicious with lots of variety. The cleanliness of the room and the seating area by the window area increased our comfort and we had a pleasant accommodation experience.
Stayed 3 nights in Dec 2024

10/10 Excellent

Richard, Denton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Arun

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Close to lots of dining, and shopping. Walking distance to Romerberg and Zoo. Parking lot is across the street so not convenient when you have lots of bags. Parking lot is also tight for modern cars.
Stayed 2 nights in Nov 2024

8/10 Good

KATHRYN

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, the restaurant/food on site was difficult to find staff in order to get service. Food was good however.
Stayed 1 night in Oct 2024

10/10 Excellent

Aaron J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good health conscious hotel. Enjoyed the ability to work out and relax in the suana and steam rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Wilson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A neat modern style hotel situated in a nice area of the city.
Stayed 3 nights in Oct 2024

8/10 Good

abraham

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose

Stayed 1 night in Oct 2024

10/10 Excellent

PRITI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful
Stayed 2 nights in Oct 2024

10/10 Excellent

Talyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay!
Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Minwei

Stayed 1 night in Sep 2024

10/10 Excellent

Terrance

Stayed 1 night in Oct 2024