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Grand Hotel Downtown

4.0 star property
Art Deco Frankfurt hotel in Innenstadt 1 with a full-service spa

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Photo gallery for Grand Hotel Downtown

Property grounds
Premium bedding, minibar, in-room safe, desk
Lake
Premium bedding, minibar, in-room safe, desk
Exterior
At the heart of Kaiserstrasse, Grand Hotel Downtown offers a warm retreat with dry cleaning services and a 24-hour front desk. Unwind at the sauna or gym, enjoy fine dining at the restaurant, and stay connected with in-room WiFi.

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • Laundry
The current price is S$69
includes taxes & fees
12 Feb - 13 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Business Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Business Double or Twin Room

Highlights

Soundproofed
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Premium bedding, minibar, in-room safe, desk

Triple Room

Highlights

Soundproofed
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 21.0 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Single Room

Premium bedding, minibar, in-room safe, desk

Single Room

Highlights

Soundproofed
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Premium bedding, minibar, in-room safe, desk

Double Room

Highlights

Soundproofed
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Taunusstrasse 48- 50, Frankfurt, HE, 60329

What's nearby

  • Kaiserstrasse - 2 min walk
  • Main Tower - 10 min walk
  • Frankfurt Opera House - 10 min walk
  • Frankfurt Trade Fair - 13 min walk
  • Römerberg - 17 min walk

Getting around

  • Central Station Tram Stop - 3 min walk
  • Frankfurt Central Station (tief) - 4 min walk
  • Frankfurt Airport (FRA) - 23 min drive

Restaurants

  • ‪Le Crobag - ‬2 min walk
  • ‪Der Fette Bulle - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Frittenwerk - ‬3 min walk
  • ‪XiaoLongKan Hotpot Restaurant - ‬3 min walk

About this property

Grand Hotel Downtown

Upscale hotel near Kaiserstrasse
Located close to English Theatre and Deutsche Bank Twin Towers, Grand Hotel Downtown provides dry cleaning/laundry services, a bar and a gym. Take some time to relax at the on-site spa. In addition to a sauna and a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, tour/ticket information and a lift
  • Luggage storage, a TV in reception and a gift shop
  • Guest reviews say great things about the helpful staff
Room features
All 65 rooms offer comforts such as free international calls and premium bedding, as well as perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Electric kettles, heating and daily housekeeping

Languages

English, French, German, Hebrew, Hindi, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - DE309483521
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Clarion Collection Frankfurt City
Grand Hotel Downtown Frankfurt
Center Plaza Frankfurt
Center Plaza Hotel Frankfurt
Grand Downtown Frankfurt
Clarion Collection Hotel Frankfurt Central Station
Clarion Collection Hotel Frankfurt City
Grand Hotel Downtown Hotel
Grand Hotel Downtown Frankfurt
Grand Hotel Downtown Hotel Frankfurt

Frequently asked questions

Is Grand Hotel Downtown pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Grand Hotel Downtown?

As of 9 Feb,2025, prices found for a 1-night stay for 2 adults at Grand Hotel Downtown on 12 Feb,2025 start from S$68.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grand Hotel Downtown?

Limited spots are available.

What time is check-in at Grand Hotel Downtown?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Grand Hotel Downtown?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Grand Hotel Downtown provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is Grand Hotel Downtown located?

Located in Innenstadt 1, this spa hotel is within a 10-minute walk of Kaiserstrasse, English Theatre and Eurotower. Deutsche Bank Twin Towers and Main Tower are also within 15 minutes. Central Station Tram Stop and Central U-Bahn are within a 5-minute walk.

Grand Hotel Downtown Reviews

Reviews

6.8
Rating 10 - Excellent. 198 out of 1001 reviews
Rating 8 - Good. 315 out of 1001 reviews
Rating 6 - Okay. 239 out of 1001 reviews
Rating 4 - Poor. 125 out of 1001 reviews
Rating 2 - Terrible. 124 out of 1001 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tony

Stayed 2 nights in Dec 2024

8/10 Good

Anas

Liked: Property conditions & facilities
Disliked: Cleanliness
It is not the greatest that’s not that bad
Stayed 1 night in Dec 2024

2/10 Terrible

Emma

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The hotel is not a 4 star as stated. Conditions is very poor. Someone entered our room whilst we were in bed. The location isn’t safe it’s in the centre of the red light district. Even during the day it’s unsafe with lots of people hanging around the street high on drugs. I wouldn’t recommend.
Stayed 3 nights in Dec 2024

4/10 Poor

Jordan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The surrounding area is the red light district of Frankfurt. Leaving the hotel I witnessed a drug deal and got screamed at or approached by beggars every time. I've never felt more unsafe in a city. The hotel itself is okay. The staff are nice enough but there's a serious lack of security at the front desk. For example, our key stopped working so we asked for them to reboot it and they didn't check ID or anything and when our bags were behind the desk and we came to get them they basically just said 'take whatever bags you want' with no way to check who's bag belongs to who. The rooms have the bare minimum amenities and the shower was a bit gross.
Stayed 2 nights in Dec 2024

8/10 Good

Millie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property itself was good. Location is terrible, surrounded by adult buildings, a lot of homeless people and drug addicts
Stayed 2 nights in Dec 2024

6/10 Okay

carla

Common areas quite dated. Breakfast ok
Stayed 3 nights in Nov 2024

8/10 Good

Fahim

Liked: Cleanliness, staff & service
The staff were nice. The breakfast was very good. The facilities were not the best, but were clean. The area around the hotel is very much a redlight district.
Stayed 1 night in Oct 2024

10/10 Excellent

wi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great Breakfast Buffet, quiet room, blue anti stress lights in room, no complain, clean, all went perfect, hot water to boil and make my tea was available, very generous property.
Stayed 2 nights in Nov 2024

6/10 Okay

Katherine

Liked: Staff & service, property conditions & facilities
Hotel itself was good, the location was bad and would not go back because of this
Stayed 2 nights in Oct 2024

6/10 Okay

Alan

Disliked: Amenities
These hotel itself is very nice and so are the staff. The problem is the location or rather the people who hang around the streets in this location. I am a solo traveler so I wasn't too concerned but it may be concerning to others. The AC did not work, probably because the hotel had isolated it due to the cool temperature outside but the street noise was too great to leave a window open.
Stayed 2 nights in Oct 2024

4/10 Poor

Maroun

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nice rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Tsegaw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for gentile reception and clean rooms.
Stayed 2 nights in Oct 2024

8/10 Good

Marina

Stayed 1 night in Sep 2024

6/10 Okay

Kyo Jeong

Travelled with group
It was good location yet it’s very loud outside
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Amber

Liked: Property conditions & facilities
Disliked: Staff & service
Room itself was FANTASTIC but all night you could hear people yelling and bottles being broken. The room itself was spacious, however we found a roach in the bathroom sink.
Stayed 1 night in Sep 2024

8/10 Good

Kevin, Sanford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the train station
Stayed 1 night in Sep 2024

10/10 Excellent

Osama

Stayed 1 night in Sep 2024

2/10 Terrible

Irena

the 2 -3 blocks of franfkrut sourrounded by drug addits and right next what is called red light district. walking 2 blocks from the train station was extreemly uncomfortable. hotel wise - well at fairs not much to choose, however due to the area they do not seem to maintain the hotel to 4* rating technically (bathrooms, corridors etc) . breakfast quite ok however it should NOT be advertised as business traveler destination
Stayed 9 nights in Sep 2024

6/10 Okay

Mohammadreza, Thornhill

Liked: Cleanliness, staff & service, amenities
Hotel isn’t in a good place. Location is very busy, bad ,drug,and dangerous people .
Stayed 6 nights in Aug 2024

10/10 Excellent

Nghiem

Stayed 1 night in Aug 2024

6/10 Okay

MUDAR

Travelled with family
Liked: Staff & service
Location:The Grand Hotel Downtown is situated in a red-light district, an area known for prostitution and drug activity. This location is highly unsuitable for families and raises significant safety concerns, particularly at night. Safety:Given the neighborhood's reputation, it is unsafe to go out, especially after dark. This could be a major concern for guests, affecting their overall comfort and security. Amenities:The hotel is conveniently located near many restaurants and grocery stores, which is a positive aspect. Its proximity to the central station also makes commuting easy. Hotel Experience: Staff: The reception staff are friendly and helpful. Rooms: Rooms are spacious but lack air conditioning, which can be uncomfortable during summer. Towels: Towels are old and in need of replacement. Beds: The beds are comfortable. Housekeeping: Housekeeping services are good. Wi-Fi: Wi-Fi is reliable and performs well. Cleanliness: The hotel’s cleanliness is above average. Breakfast: The buffet breakfast offers a good variety for €12. Bathroom: The bathroom is functional but features a curtain more suited for a regular window rather than a bathroom. Overall Rating: 6/10
Stayed 2 nights in Aug 2024

2/10 Terrible

Saeed

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

André

Stayed 1 night in Jul 2024

10/10 Excellent

Anthony, Los Angeles

Stayed 4 nights in Jul 2024