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Burlington Hotel, Best Western Premier Collection

4.0 star property
Victorian hotel with bars/lounges and 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Burlington Hotel, Best Western Premier Collection

Exterior
British cuisine
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated
2 bars/lounges, cocktail bar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
The price is S$97
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
LCD TV
Portable fan
Separate bedroom
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed)

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed)

Highlights

Individually furnished
Individually decorated
Heating
LCD TV
Premium bedding
Portable fan
Bathrobes
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Superior Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
LCD TV
Portable fan
Premium bedding
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Comfort Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
LCD TV
Premium bedding
Portable fan
Private bathroom
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Highlights

Individually furnished
Individually decorated
Heating
LCD TV
Premium bedding
Portable fan
Private bathroom
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Deluxe Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
LCD TV
Portable fan
Premium bedding
Separate bedroom
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Premium bedding, in-room safe, individually decorated

Comfort Room, 2 Single Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
LCD TV
Premium bedding
Portable fan
Private bathroom
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Kitchenette
Fridge
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Premium bedding, in-room safe, individually decorated

Superior Room, 2 Single Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
LCD TV
Portable fan
Premium bedding
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Premium bedding, in-room safe, desk, iron/ironing board

The View Hotel Folkestone, a member of Radisson Individuals

Pet-friendly
Free WiFi
Restaurant
Breakfast available
9.0 out of 10, Wonderful, (812)
The price is S$113
includes taxes & fees
2 Dec - 3 Dec
The View Hotel Folkestone, a member of Radisson Individuals
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About the area

Map
3-5 Earls Avenue, Folkestone, England, CT20 2HR

What's nearby

  • Lower Leas Coastal Park - 2 min walk - 0.2 km
  • Sandgate Beach - 6 min walk - 0.5 km
  • Leas Cliff Hall - 7 min walk - 0.6 km
  • Folkestone Harbour - 20 min walk - 1.7 km
  • Folkestone Beach - 8 min drive - 2.1 km

Getting around

  • Folkestone Central Station - 15 min walk

Restaurants

  • ‪The Bouverie Tap - ‬10 min walk
  • ‪Papa's Fish & Chips - Sandgate Road - ‬11 min walk
  • ‪Butty's - ‬9 min walk
  • ‪Keppels Bar - ‬2 min walk
  • ‪The Radnor Arms - ‬10 min walk

About this property

Burlington Hotel, Best Western Premier Collection

Upscale hotel in the business district
You can look forward to a terrace, a garden and laundry facilities at Burlington Hotel, Best Western Premier Collection. The on-site restaurant, Bay Tree Bar and Grill, features British cuisine. In addition to 2 bars and conference space, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Full breakfast (surcharge), bike hire and express check-out
  • Express check-in, a front desk safe and smoke-free property
  • A lift, a banquet hall and meeting rooms
  • Guest reviews give top marks for the helpful staff and location
Room features
All 58 individually furnished rooms feature thoughtful touches such as 24-hour room service and premium bedding, as well as amenities such as free WiFi and laptop-compatible safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Heating and portable fans
  • Bathrooms with baths or showers and free toiletries
  • LCD TVs with digital channels
  • Electric kettles, daily housekeeping and desks

Languages

English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10 AM for a fee: GBP 16.95 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Bay Tree Bar and Grill

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1880
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Burlington Folkestone
Burlington Hotel Folkestone
Best Western Plus Burlington Hotel Folkestone
Best Western Plus Burlington Folkestone
Best Western Plus Burlington Hotel
Burlington Hotel Best Western Premier Collection
Burlington Hotel, Best Western Premier Collection Hotel
Burlington Hotel, Best Western Premier Collection Folkestone

Frequently asked questions

Is Burlington Hotel, Best Western Premier Collection pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Burlington Hotel, Best Western Premier Collection?

As of 24 Nov,2024, prices found for a 1-night stay for 2 adults at Burlington Hotel, Best Western Premier Collection on 25 Nov,2024 start from S$96.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Burlington Hotel, Best Western Premier Collection?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Burlington Hotel, Best Western Premier Collection?

Checkout is at 11 AM.

Where is Burlington Hotel, Best Western Premier Collection located?

Situated in the business district, this hotel is within a 5-minute walk of Lower Leas Coastal Park and Leas Promenade. Sandgate Beach and Leas Cliff Hall are also within 10 minutes. Folkestone Central Station is 15 minutes by foot and Folkestone West Station is 19 minutes.

Burlington Hotel, Best Western Premier Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 523 out of 1022 reviews" "
Rating 8 - Good. 342 out of 1022 reviews" "
Rating 6 - Okay. 105 out of 1022 reviews" "
Rating 4 - Poor. 32 out of 1022 reviews" "
Rating 2 - Terrible. 20 out of 1022 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Geraldine

Stayed 1 night in Oct 2024

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for overnight stay,friendly staff and clean room
Stayed 1 night in Nov 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No falls whatsoever. Staff are all very welcoming. Beds and rooms are all first-rate, warm & comfortable. Food was plentiful, very nourishing, healthy & appetising.. .
Stayed 1 night in Oct 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints whatsoever. It’s a beautiful and good value hotel with fantastic customer service.

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel of our 9 nights in the UK.
Stayed 1 night in Sep 2024

10/10 Excellent

joe

Stayed 1 night in Aug 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very welcoming staff and good customer service.
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark, WALLINGFORD

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Clean and room was worth the money. Lack of parking is a real issue.
Stayed 1 night in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

ROSALIND

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ian

Staff always friendly, rooms always comfortable and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at The Burlington. Our room was spacious and luxurious and the staff were helpful and friendly. The food was delicious. Laurent went above and beyond to make our visit extra special. Thank you for spoiling us.
Stayed 2 nights in Aug 2024

4/10 Poor

Karl, Bexleyheath

Travelled with partner
Disliked: Staff & service, amenities
Checking in experience was long. Despite doing the pre-check in form, it took too long. When asking if we could book for dinner the front desk said no, they can only accommodate 4 guests for the evening in the whole restaurant. So we had to eat elsewhere. In the morning for breakfast, I asked for poached eggs. They came 25 mins later and were hard boiled. When returning them to the kitchen the chef must have thrown the plate as it caused a stir from staff who were prevented from going back in the kitchen. They remade them and again they were hard boiled. The main elevator smelled like wet dog. Doesn’t help it’s carpeted up the walls. Overall not a pleasant stay. On returning back in the evening, all rooms cards were blocked for many guests. Wouldn’t recommend staying.
Stayed 2 nights in Aug 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service
Nice Hotel
Comfortable and clean, the laundry delivery around 6.00 in the morning makes a terrible noise and woke up us every day, but apart from that very good hotel
Stayed 3 nights in Aug 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning in the room would be nice
Stayed 2 nights in Aug 2024

6/10 Okay

Leona

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
One member on front of house was very disorganised, abrupt, and rude. Room keys expired during the night for our whole wedding party!!! My saturday breakfast booking wasnt completed and I felt embarrassed upon going down to breakfast and having to clarify, I had booked. Luckily, I was later seated. The cleaning staff were very polite, helpful, and sweet.
Stayed 2 nights in Aug 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
Great location. Interesting old Victorian building. Aircon would be nice.
Stayed 1 night in Aug 2024

10/10 Excellent

n

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Matthew

Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Stayed 1 night in Aug 2024

10/10 Excellent

Shehzad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Chichung

Travelled with family and small children
Liked: Staff & service
Lack of air conditioning in the room made it difficult to sleep in, even with the fan
Stayed 2 nights in Jul 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024