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The FRAME Hotel

4.0 star property
Family-friendly Florence hotel in Duomo with a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The FRAME Hotel

View from room
Daily buffet breakfast (EUR 15 per person)
Minibar, in-room safe, desk, blackout curtains
Front of property
Minibar, in-room safe, desk, blackout curtains
VIP Access

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Laundry
  • Air conditioning
The price is S$245
includes taxes & fees
12 Jan - 13 Jan,2025

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Economy Room, 1 Large Single Bed

Minibar, in-room safe, desk, blackout curtains

Economy Room, 1 Large Single Bed

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout curtains
Bidet
Private bathroom
Rainfall showerhead
  • 13 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Blackout curtains
Bidet
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Queen Deluxe

Minibar, in-room safe, desk, blackout curtains

Queen Deluxe

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Blackout curtains
Bidet
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Queen Bed and 1 Single Sofa Bed

View all photos for Suite, Terrace

Minibar, in-room safe, desk, blackout curtains

Suite, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Blackout curtains
Bidet
  • 50 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Smart TV
Blackout curtains
Bidet
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for SUITE GIOCONDA

Minibar, in-room safe, desk, blackout curtains

SUITE GIOCONDA

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout curtains
Separate bedroom
Bidet
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Double or Twin Room

View from room

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout curtains
Bidet
Private bathroom
Rainfall showerhead
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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9.6 out of 10, Exceptional, (601)
The price is S$229
includes taxes & fees
19 Dec - 20 Dec
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About the area

Map
Via Panzani 2, Duomo, Florence, FI, 50123

What's nearby

  • Historic Centre of Florence - 1 min walk
  • Piazza di Santa Maria Novella - 4 min walk
  • Cathedral of Santa Maria del Fiore - 4 min walk
  • Ponte Vecchio - 9 min walk
  • Uffizi Gallery - 10 min walk

Getting around

  • Unità Tram Stop - 3 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 6 min walk
  • Peretola Airport (FLR) - 24 min drive

Restaurants

  • ‪Ristorante Lorenzo dè Medici - ‬2 min walk
  • ‪Cantinetta Antinori restaurant Florence - ‬2 min walk
  • ‪Banki Ramen - ‬2 min walk
  • ‪Ristorante Konnubio - ‬3 min walk
  • ‪La Boulangerie Del Rifrullo SRL - ‬1 min walk

About this property

The FRAME Hotel

Upscale family-friendly hotel near Historic Centre of Florence
Close to Cathedral of Santa Maria del Fiore and Piazza del Duomo, The FRAME Hotel provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a vending machine
  • Coffee/tea in reception, a 24-hour front desk and luggage storage
  • Multilingual staff, a lift and a front desk safe
  • Guest reviews give top marks for the helpful staff and location
Room features
All guest rooms at The FRAME Hotel offer comforts, such as air conditioning and dressing gowns, as well as amenities, such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Bidets, free toiletries and hairdryers
  • Childcare services, electric kettles and heating

Languages

Arabic, English, French, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 7:00 AM to midnight (EUR 30 per night)
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 30; reservation required
  • Snack bar/deli

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (74 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Smoke-free property
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in Half Board rates receive set menu dinner for guests age 15 and older in the booking. Dinner is provided by the restaurant next door, served in the hotel. Dinner fees for children age 14 and younger are collected at the property.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Airport shuttle fee: EUR 50 per person (one-way)
  • Airport shuttle fee per child: EUR 50 (one-way)
  • Nearby parking fee: EUR 30.00 per night (492 ft away; open 7:00 AM to midnight)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: EUR 30

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A19ICEWVFV

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

FRAME Hotel Florence
FRAME Hotel Florence
FRAME Hotel
FRAME Florence
Hotel The FRAME Hotel Florence
Florence The FRAME Hotel Hotel
Hotel The FRAME Hotel
The FRAME Hotel Florence
FRAME
The FRAME Hotel Hotel
The FRAME Hotel Florence
The FRAME Hotel Hotel Florence

Frequently asked questions

Is The FRAME Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at The FRAME Hotel?

As of 18 Dec,2024, prices found for a 1-night stay for 2 adults at The FRAME Hotel on 12 Jan,2025 start from S$245.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The FRAME Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The FRAME Hotel?

Checkout is at noon.

Does The FRAME Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per person applies.

Where is The FRAME Hotel located?

This family-friendly Florence hotel is located in the historical district, just steps away from Via de' Tornabuoni and Historic Centre of Florence. Cathedral of Santa Maria del Fiore and Piazza di Santa Maria Novella are also within 5 minutes. Unità Tram Stop is only a 3-minute walk and Valfonda - Stazione Santa Maria Novella Tram Stop is 5 minutes.

The FRAME Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 390 out of 482 reviews" "
Rating 8 - Good. 68 out of 482 reviews" "
Rating 6 - Okay. 13 out of 482 reviews" "
Rating 4 - Poor. 8 out of 482 reviews" "
Rating 2 - Terrible. 3 out of 482 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is amazing! You are close to the train station and shopping! Restaurants are right outside the entrance of hotel! Staff is amazing! I highly recommend!
Stayed 1 night in Dec 2024

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best in class staff. Everyone was extremely friendly and helpful
Stayed 3 nights in Dec 2024

10/10 Excellent

Shukan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can walk everywhere from here !
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Female staff member was exceptional. She mentioned places to visit and places to eat.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daniel was the best and was very welcoming and helpful
Stayed 3 nights in Nov 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with exceptional customer service and hospitality. Great location for exploring Florence and all members of the team made us feel so welcome and were available for any queries/requests we had. I'd visit Florence again, just to stay here. Building is full of character and breakfast here, was a great way to start the day.
Stayed 4 nights in Nov 2024

6/10 Okay

Donald

Travelled with family
Liked: Cleanliness, amenities
They have some kind of high tech lighting system in the room that was glitchy. They worked on it for about 2 hrs after we checked in. Finally got the lights to come on by changing out a switch box the next morning. Only had 1 light the first night that we could get on. The bathroom light. After the switch was changed out, there were still some lights that did not come on. The staff was friendly, and tried to help, but the hotel was full up, and they had no other rooms available. I’ve never been in such a small elevator. Opted to take the stairs. Thankfully I was only on the 2nd floor.
Stayed 2 nights in Oct 2024

8/10 Good

John, Lake Zurich

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were a little tight but everything went good!
Stayed 2 nights in Oct 2024

10/10 Excellent

Sheina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern lovely decor and wonderful overall design, the stolen Mona Lisa was found here! Excellent responsive and helpful staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and friendly, helpful staff.
Stayed 3 nights in Oct 2024

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service
Rooms need a paint job… this could be a 4 star with a little love
Stayed 1 night in Oct 2024

10/10 Excellent

MOISES

Stayed 2 nights in Sep 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so cute! Clean, friendly staff, great rooms, super great location - loved everything about it!
Stayed 7 nights in Sep 2024

8/10 Good

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities
This very charming boutique property is within walking distance of all the main attractions in Florence. The fact that Mona Lisa's stolen painting was recovered from the property adds to the appeal. The property is well-appointed and has sophisticated rooms. However, it lacks other amenities that you would expect from a hotel of this caliber. The charm of the city, many F&B choices, and other amenities within the city more than compensate for what the hotel lacks.
Stayed 3 nights in Sep 2024

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Liuska

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Alex and Margarita were amazing and very attentive
Stayed 4 nights in Sep 2024

10/10 Excellent

Allan, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel! Walking distance from all the important places
Stayed 2 nights in Sep 2024

6/10 Okay

Hanieh

Stayed 2 nights in Sep 2024

10/10 Excellent

Neha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly. They really cared about the guests. Had umbrellas for a rainy day. Very clean. Safe. A a perfect location. 10 mins from the train station. Couple mins to the Duomo and a lot of good restaurants within 10 mins walk. Highly recommended
Stayed 7 nights in Aug 2024

10/10 Excellent

pascal

Liked: Amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Stayed 3 nights in Aug 2024

10/10 Excellent

vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Close to train station and city center. Very well decorated and appointed. Great breakfast! Would definitely stay here again.
Stayed 2 nights in Jun 2024

8/10 Good

laura, Langotn Green

Travelled with family
Liked: Cleanliness, staff & service, amenities
We enjoyed our short stay at the frame. Staff were helpful and attentive and the location is very convenient. Our room had everything we needed. The parking garage is just a short walk from the hotel- be warned it is down a few very narrow streets! We were very grateful of the luggage storage so we could explore all of our second day. We would return
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to everything in Florence.
Stayed 1 night in Aug 2024