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SureStay Hotel by Best Western Florence

2.5 star property
Start your day off right with continental breakfast then tackle your fitness goals at the 24-hour gym. A helpful front desk team is always ready to lend a hand.

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Florence

Lobby
Exterior
Exterior detail
In-room safe, desk, laptop workspace, blackout curtains
Business centre

Reviews

6.2 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Pet-friendly
  • Gym
  • Parking included
  • 24/7 front desk
The current price is S$88
includes taxes & fees
7 Mar - 8 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Deep-soaking bath
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Deep-soaking bath
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Deep-soaking bath
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Deep-soaking bath
Rainfall showerhead
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Deep-soaking bath
Rainfall showerhead
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Deep-soaking bath
Rainfall showerhead
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Deep-soaking bath
Rainfall showerhead
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

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  • Pool
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8.0 out of 10, Very good, (361)
The price is S$80
includes taxes & fees
22 Feb - 23 Feb
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About the area

Map
8075 Steilen Dr, Florence, KY, 41042

What's nearby

  • Florence Antique Mall - 17 min walk
  • UC Health Stadium - 19 min walk
  • Florence Mall - 3 min drive
  • World of Golf - 4 min drive
  • Turfway Park Racing & Gaming - 6 min drive

Getting around

  • Cincinnati Union Terminal - 19 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 16 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪The Food Court at Florence Mall - ‬3 min drive
  • ‪White Castle - ‬4 min walk
  • ‪Olive Garden - ‬3 min drive

About this property

SureStay Hotel by Best Western Florence

Hotel near Northern Kentucky Convention Center
At SureStay Hotel by Best Western Florence, you can look forward to free continental breakfast, laundry facilities and a 24-hour gym. In addition to a 24-hour business centre, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Smoke-free property, a vending machine and a front desk safe
  • Coffee/tea in reception and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 92 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and deep-soaking baths
  • LED TVs with cable channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 23 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Travelodge Cincinnati Hotel Florence South
Travelodge Florence Cincinnati South
Travelodge Florence Cincinnati South Hotel
Travelodge Cincinnati South Hotel
Travelodge Cincinnati South
Travelodge Wyndham Florence/Cincinnati South Hotel Florence
Travelodge Wyndham Florence/Cincinnati South Hotel
Travelodge Wyndham Florence/Cincinnati South Florence
Travelodge Florence / Cincinnati South
Travelodge Florence Cincinnat
SureStay Hotel Best Western Florence
SureStay Best Western Florence
Hotel SureStay Hotel by Best Western Florence Florence
Florence SureStay Hotel by Best Western Florence Hotel
Hotel SureStay Hotel by Best Western Florence
SureStay Hotel by Best Western Florence Florence
SureStay Hotel Best Western
SureStay Best Western
Travelodge Florence / Cincinnati South
Travelodge by Wyndham Florence/Cincinnati South
Surestay Best Western Florence
Surestay By Florence Florence
SureStay Hotel by Best Western Florence Hotel
SureStay Hotel by Best Western Florence Florence
SureStay Hotel by Best Western Florence Hotel Florence

Frequently asked questions

Is SureStay Hotel by Best Western Florence pet-friendly?

Yes, SureStay Hotel by Best Western Florence allows pets (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at SureStay Hotel by Best Western Florence?

As of 18 Feb,2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Florence on 7 Mar,2025 start from S$88.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Hotel by Best Western Florence?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Florence?

Check-in start time: 4:00 PM; check-in end time: 3:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western Florence?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is SureStay Hotel by Best Western Florence located?

Situated in the business district, this hotel is within 16 mi (25 km) of Northern Kentucky Convention Center, Paycor Stadium and Newport on the Levee. Cincinnati Music Hall and Hard Rock Casino Cincinnati are also within 16 mi (25 km).

SureStay Hotel by Best Western Florence Reviews

Reviews

6.2
Rating 10 - Excellent. 200 out of 978 reviews
Rating 8 - Good. 247 out of 978 reviews
Rating 6 - Okay. 160 out of 978 reviews
Rating 4 - Poor. 145 out of 978 reviews
Rating 2 - Terrible. 226 out of 978 reviews

6.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Marie

Travelled with partner
Disliked: Property conditions & facilities
The water was scheduled to be off on Saturday during a 3 day weekend and this was not conveyed at the time of reservation. No way to run a business.
Stayed 2 nights in Feb 2025

2/10 Terrible

Ethan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property smelled awfull. The carpet was disgusting and hadn’t been swept, the linens were all stained and had hair all over them. The towels were disgusting. The walls were dirty. The tv didn’t work. The shower dripped 24/7. Etc….
Stayed 2 nights in Feb 2025

10/10 Excellent

Steve

Stayed 1 night in Jan 2025

8/10 Good

Regina

Stayed 1 night in Dec 2024

4/10 Poor

Linda

Liked: Staff & service
Booked accessible room and one was not provided. Made our stay very difficult.
Stayed 1 night in Dec 2024

8/10 Good

Jay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Sep 2024

10/10 Excellent

Regina

Stayed 1 night in Nov 2024

10/10 Excellent

Regina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Regina

Stayed 5 nights in Oct 2024

10/10 Excellent

Uzodinma

ok
Stayed 5 nights in Nov 2024

10/10 Excellent

Matthew

Stayed 3 nights in Nov 2024

2/10 Terrible

Kimberly

Disliked: Property conditions & facilities, room comfort
1.5
It was not like the pictures it was not comfortable I was actually scared to leave my room. I did not totally enjoy my stay
Stayed 2 nights in Nov 2024

8/10 Good

Regina

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Ed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Regina

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good stay and had just what we needed. Loved also having a refrigerator and microwave and breakfast
Stayed 3 nights in Oct 2024

6/10 Okay

Daniel, Niverville

Travelled with partner
The beds were good
Stayed 3 nights in Oct 2024

10/10 Excellent

Regina

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

Thomas

Business traveller
Stink
First room was not cleaned up by a maid. Second room was properly set up. No info was given about timing of breakfast. Missed breakfast. No sign alerting us about breakfast. Complained to clerk and he said that he was not asked about breakfast and went back texting behind counter
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Smells like an ashtray
The room wasn’t terrible, but we had to ask for a second one because this entire hotel smells like an ash tray. Luckily the second room didn’t smell like smoke, but it’s hit or miss. The hallways, and every other inch of this place just reeks of cigarettes. There are a lot of long term guests here, and the people were just lower class. To be honest, just a lot of drug addicts and white trash staying here. I definitely would not stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Regina

Liked: Cleanliness
Stayed 6 nights in Oct 2024

4/10 Poor

Gehrig

Business traveller
Liked: Cleanliness
Cigarette smell ; loud noises through the night
Turn the heater on and smelled like cigarettes for awhile til it cleared up. Few doors down two dogs completely non stopped backing all through the night for at least 4 hours. Til about 1:30am. Called room service and didn’t hear anymore barking.
Stayed 1 night in Oct 2024

2/10 Terrible

Rebecca

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel absolutely reeked of cigarette smoke -had stained sheets- no extra pillows or bedding- and one of our beds was completely unstable. The breakfast room was not set for breakfast at 6-7- or 8am and a guy was sitting in there smoking- ugh!
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was outdated. Toilet wouldn't flush good. No elevator.
Stayed 2 nights in Oct 2024