2/10 Terrible
Nicolas
25 Dec,2024
Disliked: Cleanliness, property conditions & facilities
My wife, two kids, and I rented a two-bedroom/two-bath suite with a kitchen. One of the worst places we’ve used. we wanted to leave after day 1. Here is a list of some of the problems:
1. No Parking. Even though I called the property before making the reservation to ensure they have parking, which they told me they do. No parking was available when we checked in.
2. The most uncomfortable beds we've ever used. The beds/mattresses sag five or more inches in the middle and slant to the side where people usually sit.
3. Worst breakfast ever; absolute waste of money. We pre-purchased breakfast for four days, but did not go back after the first time. They refused to give us a refund.
4. The shower heads in both bathrooms did not work. The showers did not even have a tray or niche. Had to place the soap bars we purchased on the shower floor.
5. It would take approximately 10-15 for the hot water to reach the rooms. After using cold water for showering on the first, we learned the trick of running the water for 15 min until we got hot water. What a waste of water.
6. The TVs would not turn off, even after replacing the batteries in the remote controls. Not a single channel in English on TV.
7. No sofa in the suite. Had to use the stools in the kitchen to sit together as a family.
8. Very loud construction noise. One day the hammering started at 08:30am. It felt as if the hammering was inside our suite, and the hammering lasted for hours.
Nicolas
Stayed 4 nights in Dec 2024